Computer newbies: Homepage hijacker on clean installed Windows 7 machine?
Homepage hijacker on clean installed Windows 7 machine?
by mcleodj77 - 10/28/09 3:43 PMJust got my CPU back from Comp USA, XP was wiped clean (long story) and they installed Windows 7. They sold me some Ca internet security software. Ran that when I got home, full scan. I believe I went to one or two trusted sites while it was scanning.
Came back that it quarantined 2 homepage hijacker viruses. How is this possible with virtually a brand new OS, nothing at stored on my hard drive????
Now retry ...
by Kees Bakker
- 10/28/09 4:01 PM
In reply to: Homepage hijacker on clean installed Windows 7 machine? by mcleodj77
all from the start with another clean install and run the security software without being even connected to Internet. Then you can see if these are false positives or they came from the Windows 7 DVD or from some other source inside Comp USA.
Kees
more information
by mcleodj77 - 10/28/09 4:04 PM In reply to: Now retry ... by Kees Bakker
False positives? One thing to note is that I purchased online, the upgrade Windows 7. So the guy at Comp USA instead of making me purchase the full 7 package, installed a free trial version of Vista, then promptly installed the upgrade to 7 that I purchased online via the key code. Not sure if this answers anything.
No that doesn't answer anything.
by Kees Bakker - 10/30/09 1:57 AM
In reply to: more information by mcleodj77
It doesn't show if it was real thread or a false positive and - if the first - it doesn't show where it came from.
Kees
2nd guessing...
by Willy - 10/30/09 6:42 AM In reply to: more information by mcleodj77It becomes dubious where the Win7 OS came from. Just where did you get it as a d/l version and the Vista trial version, those sources have to "trusted" and a vendor that MS approves of, yada, yada. Next, doing the Vista then Win7 gets drawn out install and that may cause a glitch to appear later. Plus, Trend AV maybe lacking if not updated as soon after its install. The service supplying the OSes maybe at fault as well re-using and maybe it got infected during whatever time during other installs or improper usage. In other words, some thought is at work here, regardless of their assurances, stuff happens.
I suggest do the re-install. Once done, do all the MS updates. Then install the Trend AV and run a scan. Once done, errors or not, if yes, clean them out. Next. do a Trend AV update, redo the scan again. If the system passes, you're OK. At no time go online to any other websites, just the MS and Trend update sources. If all passes, then go on as business as usual. If not use some online sacn from a different AV vendor to help narrow it down. To include all the help, tips, clues found at the CNET forum spyware , virus and security forum.
tada -----Willy 
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