Samsung: NEW Update File released for HT-BD1250
NEW Update File released for HT-BD1250
by rotorhead250 - 10/1/09 10:10 AMI just noticed that Samsung released a new version of their update file for the BD1250, dated today 10-1-09. I imagine some software engineer got back from vacation today, and probably had a coronary when he realized that they inadvertently released a un-finished update on 9-30-09, while he was on vacation.
Unfortunately, this does not help everybody here that has had their Blu Ray player "bricked" by the last update. I have yet to see anybody post a message that the update actually worked.
Does anybody have any ideas what we can do collectively to apply pressure unto Samsung to get this resolved. Unfortunately I don't think that yelling at them over the phone is going to work.
Justin
Wait no further
by spanthegnome - 10/1/09 10:38 AM In reply to: NEW Update File released for HT-BD1250 by rotorhead2502.04 worked for me with the acception of mkv still not playing.
NEW Update File released for HT-BD1250
by Samsung_HD_Tech
- 10/1/09 10:48 AM
In reply to: NEW Update File released for HT-BD1250 by rotorhead250
rotorhead250,
I saw that this morning, and I've already reported it. I'm so sorry about this, and I'm going to do everything I can to remedy this.
If you want to "apply pressure", call 800-SAMSUNG and report that you're having problems. I've advised one of our product specialists to collect this information. Yelling not preferred, of course, but a simple "hey, I'm having this problem with the update" should suffice.
--HDTech
imagine the possibilities
- Click here to visit the Samsung forum
- Click here to visit the Samsung store on CNET
BD-1250T firmware V2.06
by gregneff - 10/1/09 11:47 AM In reply to: NEW Update File released for HT-BD1250 by rotorhead250The download page on the Canadian Samsung website offers the following file:
BEv2.06_090914_HTBD12XX_XAC.zip
This looks like a V2.06 update, tagged with the date September 14, 2009.
The file inside the archive is:
BEv2.06_090914_HTBD12XX_XAC.RUF
According to WinZip, the .RUF file was modified on September 28, 2009.
Also available from the download site is a .PDF file that provides generic instructions on how to install the update.
Nowhere in the documentation, or on the website, is there any information on the reason(s) for the update.
What changes with this firmware release, so I can decide if it’s worth the risk to install it?
Why is the .RUF file modification date inconsistent with, and later than, the date tag in the filename?
BD-1250T firmware V2.06
by Samsung_HD_Tech - 10/4/09 1:09 AM
In reply to: BD-1250T firmware V2.06 by gregneff
gregneff,
That would have to be addressed by the Service Center in that region. I wouldn't even be able to answer that for a U.S. firmware.
--HDTech
imagine the possibilities
- Click here to visit the Samsung forum
- Click here to visit the Samsung store on CNET
"Bricked" BD1250 after Firmware Update
by ThePegasys - 10/1/09 11:51 AM In reply to: NEW Update File released for HT-BD1250 by rotorhead250I must have been one of those poor souls that got a "bricked" player ( very apt and clever description, btw... 
) after updating the firmware late in the evening on Sept. 29 (PST).
My solution was to take it back to Best Buy and exchange it for a new unit. When I walked in carrying just the main unit, the employee at the door said, "What? Another one?" When I go to the Customer Care counter, I could see 2 open BD1250 boxes sitting on the back shelf. After they took a new box from the store shelf and opened it to exchange my main unit, there were 3 open boxes on the back shelf.
* Qudos to Best Buy for not making us bring in all the installed speakers and accessories to make the exchange.
So... I guess that sorta gives us an idea of how wide spread the issue must be.
I've been hunting on-line for the past 2 days for any official word as to what was the cause... and extent... of this issue. I'm also looking for an offical notice that its now safe to allow the firmware update. I've had to instruct everyone in the house to say NO!!! when the update message pops up.
So... is the new... new firmware update now safe to install?
I just called Samsung
by rotorhead250 - 10/1/09 12:31 PM In reply to: "Bricked" BD1250 after Firmware Update by ThePegasysSo I just talked to Samsung again.... I had to chew on the guy on the other end a little (a necessary evil sometimes), I know it's not his fault. Anyways he is emailing me a prepaid shipping label to send it off to get warranty work done. He also stated that my unit was still under warranty (it is), however he did not seem concerned I didn't have my receipt anymore (I don't). Unfortunately, he and everybody else still has no clue about what is going on.
As far as being brave enough to d/l the new new update.... good luck
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