Version: 2008
Advanced Search
advertisement
advertisement

Forum display:

Storage: Can no longer access my disk

by jouwhoo - 9/25/09 11:50 AM
advertisement
Post 1 of 6

Can no longer access my disk

by jouwhoo - 9/25/09 11:50 AM

I copied some files onto a cd and it worked fine. I was able to access all the files on there. Then a few days later, I was no longer able to access the files. The computer is not reading that there is even a disk in there. I can hear it running, but when I try to access it, it says there is no cd. I've tried recuva to recover the files, but even the program does not show that there is a cd in there. I've tried another computer and it does the same thing. I've tried other cds and they read fine. I've tried it in the D drive, and the E drive (cd-r and cd-rw). Is there any way to make the computer read the cd?

Post 2 of 6

Re: can't read CD

by Kees Bakker Moderator - 9/25/09 11:55 AM In reply to: Can no longer access my disk by jouwhoo

If no computer can read it, they are gone.

Unless a professional data recovery company can recover them. Try www.drivesavers.com. But it won't be free, so it's up to you to determine how much the data is worth to you.

Kees

Post 3 of 6

How?

by jouwhoo - 9/25/09 12:57 PM In reply to: Re: can't read CD by Kees Bakker Moderator

How do the files just "disappear"? I had the disk stored in a cd case, safe from heat, moisture, etc. The disk was not damaged, it just stopped working.

Post 4 of 6

Re: how?

by Kees Bakker Moderator - 9/25/09 1:04 PM In reply to: How? by jouwhoo

Nobody knows, I'm afraid. I agree, it should be impossible. But it seems it isn't.

Just for info:
- Was it a CD-R or a CD-RW?
- What program did you use to write it?
- If I burn a disk with Nero, usually I check the "verify disk" checkbox. Did you?

- Can you SEE the written part of the CD? It's a ring of a somewhat different color (at least on a CD-R, I never studied a CD-RW)
- To be sure, try a third and fourth PC.
- It would be interesting to burn another CD the same way. Check that you can read it immediately after burning. Then shutdown, reboot and check again. What happens?

Kees

Post 5 of 6

I used "My Computer"

by jouwhoo - 9/28/09 7:26 AM In reply to: Re: how? by Kees Bakker Moderator

I used "My Computer" to send the files to the E drive, which is the CDRW, then "write files to disk". I used an HP CDR disk. I've copied lots of disks this way and never had a problem. I usually make a backup disk just in case, but this once I didn't and now regret it. I did format my hardrive. Would that make a difference? And yes, I can see the rings on the disk. This has actually happened once before when I had a cdrw disk and I was able to recover the files with recuva. But this time, it shows that there is no disk in it.

Post 6 of 6

Test - troubleshooting

by Willy - 9/29/09 6:58 AM In reply to: I used "My Computer" by jouwhoo

There is the other half, the CD drive itself has gone kaput. No longer able to r/w but may do some functions, but not 100%. If none of the fixes work, then you have a real h/w fault, replace the drive. No amount of tweeks, etc., will fix it(try cleaning). That original blank disc may also be problematic, they do go out and I can't give a reason for that other than improper dismount before it was done to include a bad disc anyways.

I don't see how reformatting your HD will cause a CD failure. However, if there are multiple glitches at work here, resolve one problem at a time. I suggest, remove CD drive and test elsewhere. Under the "device mgr" ,review the listing and see what maybe required to be rid of any yellow/red flags if present. In other words, be sure everything is OK, then take further actions as posted above and earlier posts. CD drives do fail.

tada -----Willy :)

Forum legend:
Locked Locked thread
Moderator Moderator
CNET staff CNET staff
Samsung staff Samsung staff
Norton Authorized Support team Norton Authorized Support team
AVG staff AVG staff
Windows Outreach team Windows Outreach team
Dell staff Dell staff
Intel staff Intel staff
Powered by Jive Software