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Samsung: Samsung BD-P2550 cannot play blue ray discs

by ibislook - 8/15/09 4:18 PM
Post 16 of 33

Is it discontinued?

by smarcoly - 8/24/09 3:04 PM In reply to: What can I say? by dan104

Has Samsung discontinued production of this model? Have they moved on to the next variation of this model?

Scott

Post 17 of 33

Is it discontinued?

by Samsung_HD_Tech Samsung staff - 8/24/09 9:11 PM In reply to: Is it discontinued? by smarcoly

smarcoly,

The BD-P2500/50 was a 2008 product, and haven't been manufactured for a while. We still fix issues with discs that have new Java-coding when we're notified of those issues.

--HDTech

Post 18 of 33

"Netflix keys have been hacked."

by ibislook - 8/24/09 1:29 PM In reply to: Samsung BD-P2550 cannot play blue ray discs by ibislook

I am getting this message again. Why does this happen? I would like to prevent it from happening again. Also, I would hate to have to reset the player every single time I want to use it.

Post 19 of 33

WOW, glad mine finily got so sick I gave up, thank you

by dan104 - 8/25/09 6:57 AM In reply to: "Netflix keys have been hacked." by ibislook

Wow,
The extra $86 labor to fix my 8 month old 2550 pushed me over the edge, thank you Samsung. I got a LG-390 at best buy last night for $329. Installed it and wow what a difference goes from off to disk loaded and running in less than a min. Screen looks better (on 42” Display), all the Netflix works great, far better than the previous 2550 (2.5) firmware. Played all the disks that had failed to play on Samsung, plus it mounts the shared drives on my network and plays the files from there. No hassle, no Real Soon Now fixes to wait for.
I bet their tech support people must worry about keeping their jobs, as this baby is so solid and easy to use they must not get many calls.
I would suggest anybody trying to get the 2500/50 to work, find some fool to unload it on, or just throw it away and buy the LG. I figure I spent over 200 hours screwing with the Samsung over the 8 months and it never worked right (just keep getting the fixed in next firmware or 1st time we heard of that bs).

Post 20 of 33

The 2550 should be good for Spongebob DVDs, right?

by smarcoly - 8/25/09 7:26 AM In reply to: WOW, glad mine finily got so sick I gave up, thank you by dan104

Thanks for the update on the new LG Dan. I havent sent the 2550 in for repair yet. I am now thinking I will just dump that player in my 7-year olds room and a new Blu-ray player. I'm pretty sure the 2550 can handle Spongebob and Strawberry Shortcake DVDs with no problems.

Did you research other Blu-ray players which stream Netflix and find that this LG model had the most to offer? I am skeptical on that brand.

Scott

Post 21 of 33

Yep. I did bunch of searching plus review

by dan104 - 8/25/09 7:39 AM In reply to: The 2550 should be good for Spongebob DVDs, right? by smarcoly

Yep. I did bunch of searching plus review all the owner questions over in AV Forums. The 2500 matches up to the LG 370 which can be found for $217 the 390 adds in 2 features: Built in wireless and NTFS support (The LG’s will access your shared drives directly on PC I played DVD right off hard disk on my PC down the hall). It comes with a media player software for PC also that lets you play almost anything you can find. Movies from BitTorrents, home movies, plus my music library, and photo lib.

I also plugged a USB hard drive in to the 390 and it found all the stuff on it to show.

The 370 only reads FAT so the files are limited to 4gb each.

Post 22 of 33

BD Live?

by smarcoly - 8/25/09 7:48 AM In reply to: Yep. I did bunch of searching plus review by dan104

Thanks for the info. I am going to look into it. How well does it handle BD LIve content? That seems to be a drain on players, from what I have heard.

Post 23 of 33

BD good

by dan104 - 8/25/09 7:53 AM In reply to: BD Live? by smarcoly

390 has an extra 1 gb of memory so no extra USB flash drive to make BD work ok.

I have not used BD that much as the 2550 was very poor in that feature. I will do more research tonight, last night was all (Will that work? Now testing). Plus a Netflicks view of red Oct.

Post 24 of 33

Sweet

by smarcoly - 8/25/09 7:58 AM In reply to: BD good by dan104

I wonder if the HD performance on streaming Netflix is better too. The 2550 was crap most of the time. Blocky, artifacts, pixelated...

Post 25 of 33

Don't buy Samsung Products, they are a joke

by tedyzz - 9/7/09 7:31 AM In reply to: Sweet by smarcoly

I have the BP-P1400 for about a year now and I have been unable to play new blue-ray disk for a while. I loaded the new firmware version and now I can not play my old blue-ray. I called Samsung and they were useless. I will never buy Samsung again. They are taking advantage of the consumer and should be sued.

I am trying to find a new Blue-ray machine brand.

Post 26 of 33

Don't buy Samsung Products, they are a joke

by SLR99 - 9/9/09 8:07 PM In reply to: Don't buy Samsung Products, they are a joke by tedyzz

I agree, have you noticed how many refurbished units are available at Best Buy's website? My 2500 also will not play BR or DVD. I keep it as an overpriced streamer for Netflix and Pandora. If I could not stream I would throw it away. I will not buy anthing Samsung again. They have a crappy warranty. If I remember correctly it's 1 yr parts and 90 days labor. If you do plan on buying a Samsung pay for the extended warranty,I wish I did. I have an Oppo on the way, so far reviews look good. When I bought the Samsung crap it was also getting good reviews. At least the Oppo is more highend than the mass market Samsung.

Post 27 of 33

New firmware can't play old disks either

by martindfletcher - 9/20/09 7:54 AM In reply to: Don't buy Samsung Products, they are a joke by SLR99

After fixing the netflix hack and several hours of reseting and firmware downloading on my 2500 bluray player. I get the new firmware to play the latest bluray shipment with my daughter from netflix (sololist, 17 again) I realize I can't play the new movies we just received. after yelling at the kids for getting finger prints on them, I tired to play old movies that never touch. Those several old bluray movies, (quantom of solace, body of lies, road warrior) do not work either. I can still play disney blu ray movies, (walley, narnia) I downgrade back to what the player came with since I cannot find one version older, I can now play my old movies, but not the new ones.

Any attorneys out there that are not so busy that can handle a class action for us?

Quite frankly I have no patience for this.

In this new economy, I tried to save a $100.00 by not buying the sony player. Big mistake. I can tell you for sure I will never buy another samsung product as long as I live, and all the countless family and friends I have who call me and other friends of mine will not buy one either.

Post 28 of 33

Same issue as OP

by ekeefe41 - 9/20/09 4:44 PM In reply to: Samsung BD-P2550 cannot play blue ray discs by ibislook

Can't play any BluRay any more, i had the netflix error, but i fixed that.

Going to try and call Samsung.

Post 29 of 33

Update! good news

by ekeefe41 - 9/21/09 7:07 AM In reply to: Same issue as OP by ekeefe41

I spoke to someone at Samsung, The firmware update for this issue is expected in the next 1-2 weeks. As with anything with software... Who knows when we can expect this to come down the pike.

Also i got my player to work (kinda)

Every night i turn off the power strip that powers my entertainment system, so i power cycle things daily. After the power cycle i was able to play 300, 'Vicky Christina Barcelona', Dark Knight.
When i tried to play "King of New York: SE (Widescreen)" (netflix delivered) I again got this message. Also i was unable to play any BluRay again (all the listed above). So... I again power cycled the player and TaaDaa! i can again play those other movies.

I am thinking that there are some newer BD movies that just **** up the player... but the good news is unplugging and plugging back in fix's it for the other BD movies.

Post 30 of 33

Keep us posted

by smarcoly - 9/21/09 9:36 AM In reply to: Update! good news by ekeefe41

Please keep this thread posted on the new firmware Samsung has informed you about. I am so frustrated with this POS player not playing Blu-ray discs that it makes my skin crawl to boot it up. I am anxious to find out if the firmware really works. Samsung wanted me to spend $85 + shipping to send it in for repair. No Thanks.

Scott

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