Thanks for the recommendation and the warning!
Email has been unreliable for the past year, and I am discontinuing with them as a result.
Do NOT Use Clearify.net, they are a poor service. They have a 30 day money back guarantee and would not pay only 2 days into a service. PayPal had to open a ticket and take fund from their bank account. They also owe $1000 to their workers and refuse to pay. So no one buy from these rip offs.
Noted. Thank you!
I've been using Yahoo! Website (http://help.yahoo.com/help/us/website/) since 2000 and have not had mail problems until last October/November/December and it has recurred in the last two weeks. What I have is known as a "legacy" service which has been replaced with http://smallbusiness.yahoo.com/ - I had chosen not to upgrade at the time since I had no problems. I have both problems with SMTP (google "yahoo mail 451 errors") as well as accessing my POP3 server within the 1 minute timeout.
Both my Fall emails to support went unanswered. I phoned sales/support yesterday asking if I could be assured that if I migrated to their Small Business plan that I would get better quality of service and explained my mail woes. The salesman put me through to their Level 1 support person.
- She acknowledged that they'd had problems with the mail servers for my package (ISOCORE-based software) and engineers were working on it.
- I remarked that on my console http://console.website.yahoo.com there have been no news of problems. She remarked that she is not familiar with that console.
- I asked if these were the same problems I had last fall. It wasn't easy for her to discover this, so I dropped it.
- I asked if I would get better quality of service migrating to their Small Business plan. She said she could not guarantee it, and that some of those users were also currently having similar mail problems!
- I asked if the legacy and current plans use the same vendor's mail servers. She said no, but did not know what vendor they used for Small Business.
So, I too am in limbo. I also have 7 other legacy Yahoo! Domain/Email accounts which also seem to have the same mail problems. Figuring I'd research alternative hosting companies, I came across your thread. The reviews at this site also look helpful http://www.webhostingunleashed.com/web-hosting/reviews.php
Last night I tried to register here at cnet to post this reply, but did not receive the confirmation email until about 12 hours later!
I was seriously contemplating using netsol but then saw the other replies - I might still consider them. I also may look into reseller hosting given that I have several domains.
Good luck!
Good luck to you too and thanks for the site link. Lets keep each other posted if we get any good leads!
I've been with them for about 2 weeks so far, and am pleased. I started with a Shared account, but after I pointed my 7 other domains to the shared account, it wound up being too cumbersome to manage all accounts under a single cpanel, so I upgraded to their Reseller account without any problems after a quick phone call to their staff. It was much nicer not having my many mail forwards from 8 different domains mixed into one cpanel.
I now allocate resources to my 8 accounts using the whm tool and manage each domain individually with cpanel. Enabling SpamAssasin at the default setting nicely filters out perhaps 80-90% of my spam.
The HostGator packages have far more features (and are less expensive) than my previous Yahoo! accounts. There is a 30 day money back guarantee. Switch your DNS to point to your HostGator servers, wait a few hours to a day for the DNS to propogate, try it out. You are given a IP address so you can try it out even without DNS. If you don't like it, re-point your DNS back to your current providers, cancel and get your money back. There's lots of very helpful resources on their Support site. Over the course of a weekend, I was able to take these steps and determine they were worth continuing with (and upgraded to Reseller).
I've also used their online chat to get some short questions answered before I signed up. My two contacts with their support, both over online chat and on the phone have been prompt and knowledgeable.
If you decide to try them, consider using the link on my page - http://kenlin.com/sponsors.html
Good luck!
Over past two weeks we have also been experiencing major delays or outright rejections of emails sent to our business domain accounts hosted by Yahoo whether via POP3 (Outlook) or Mailsender webmail. Delays average days, some as long as a week. Over 1o email complaints have been sent to Yahoo customer service over a period of two weeks. Only one was answered stating that the problem had been resolved. That is not the case. The problem persists and I too am actively searching for a new host as these delays are ruining our international consulting business.
Yikes! Sounds as bad as Brinkster. I'll stay away from Yahoo.
Thanks.
Out of curiousity, do you have their current SmallBusiness offerings or the older Yahoo! Website offering that I had? Their L3 support person I spoke with said their SmallBusiness was also currently having email problems.
I've switched providers and have been very happy so far. See http://forums.cnet.com/5208-6142_102-0.html?forumID=37&threadID=235693&start=21
After finally discovering a good telephone number for Yahoo -- 866 800 8092 (#113), I am happy to report a number of helpful conversations with courteous, informed and efficient customer service personnel who were able to walk me through a solution. In fact I was using a legacy system and both the Yahoo technicians and an announcement on their help line (above) acknowledged that. We have switched from the problematic legacy to Yahoo's newer Web Hosting Starter Service which includes emails and is actually less expensive than our previous plan. Yahoo did not mention any problem with this newer system and assured me that the platform is different and improved. If problems return, I will notify this forum. Despite our heavy frustration, I must compliment Yahoo for its excellent customer technical service by telephone as opposed to email.
The most incompetent support I have ever seen
I started using godaddy.com several months ago and they were fine until last week. Now, I'm seeing emails consistently bounced from trusted sources and consequently I was removed from a list that I've been on since 1995. Initially, I thought godaddy would be a good source for web site hosting and as an email providor.
Any recomendations?
any mega host like GoDaddy is just tacking on email to their shared hosting plans...this usually means you are dealing with a mimimum wage teir1 support rep who really has no power to resolve your issue or often times could care less about your problems...you might consider someone who specializes in email hosting...there are quite a few big (and small) companies out there that do a great job at this...
i'm bias here;) I use my first recomendation, I switched to them though b/c of a VERY similar circumstance...I will provide some others so as to try and be somewhat objective...
EnterpriseMail - http://www.embusinessemail.com
Great company, they are small so you always talk to the same people when you call in and they know who you are...small is the new big! Just ask Seth Godin.
Rackspace Email - http://www.rackspace.com/email_hosting
BIG company, but they focus on support. They bought MailTrust a few years back. Turn around time on some support issues may not be as quick since they are so big, but they also offer 24x7 support.
Intermedia - http://www.intermedia.net/
Another bid one...they offer hosted Exchange, so they are kinda exp...i think about $9-$12/user...but they have been around awhile also.
Good luck!
I left hostmonster and today i signed up with hostsix.com
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