Games & gear: Xbox 360 & PS3: No Picture on screen after PowerSurge Help !
Xbox 360 & PS3: No Picture on screen after PowerSurge Help !
by decg - 9/1/09 1:22 PMHey everyone, my X360 is hooked up to my 22" monitor via VGA;
and My PS3 via DVI. Recently, we had a power surge and I was too late to unplug everything. Since the power surge, when I turn the 360 or PS3 on, I get a load of black squares, and in between the black squares, I can see the Xbox 360 or PS3 UI.
I've changed the cables, I sent the screen off to be repaired, my Mac Mini is linked via DVI and I get a perfect screen...
Any ideas ? The PS3 is still under warranty, however the 360 isn't...
Thanks, Dec G
Well
by Jimmy Greystone - 9/1/09 3:38 PM In reply to: Xbox 360 & PS3: No Picture on screen after PowerSurge Help ! by decgWell, since you ruled out that it's the display, the only option left is that the consoles are damaged. And since power surges are considered "acts of god" they won't be covered by the warranty.
Both Sony and Microsoft will repair the consoles, but it won't be free. And honestly, with the PS3 slim now out, which uses about a third less energy, if you buy a slim it will likely pay for itself in time in reduced energy consumption. As for the 360... I guess that's up to you whether you want to buy a new one as well. The newer Jasper models do use less energy than some of the previous models, but if you add a PS3 on top of that, it will put quite the dent in your wallet. You'll have to decide for yourself on that one. You could always help offset the cost by selling the defective ones on ebay. You won't make up the difference most likely, but it'll lessen the blow a little.
The Weird thing is...
by decg - 9/2/09 4:11 AM In reply to: Well by Jimmy GreystoneWhen I plug either console into a TV via RCA Composite, everything works fine...
If I buy a new console, I'd rather buy the 360: I have the rockband kit and more games on the 360 than the PS3...
Anything to add about it working via RCA ?
You can try new cables
by Jimmy Greystone - 9/2/09 6:19 AM In reply to: The Weird thing is... by decgYou can try new cables, but it seems unlikely only the cables would be damaged. Hit a local GameStop or something for a set of used video cables if you don't know someone you can borrow a set from to test.
If it works, great, and if not then you either still have damage on your TV or the video encoder for the consoles is damaged and won't handle resolutions over 480i.
One thing I would suggest is a surge protector at a minimum, but given the cost of consoles this time around, a UPS (uninterruptible power supply) with AVR (Automatic Voltage Regulation) would be a very worthwhile investment. These do more than just surge protection. They also provide battery backup service in the event of a power outage (so you have a chance to save and shut down properly) and they will smooth out the various dips and spikes that are common in household AC sockets, and slowly does damage to the power transformer in all electrical devices.
A good UPS can be had for around $150 on average, so considering it can improve the longevity of your $300+ consoles by quite a bit... It's a very worthy investment. Same goes for having a second one for your computer.
I changed the cables already...
by decg - 9/2/09 8:14 AM In reply to: You can try new cables by Jimmy GreystoneAs i said in the opening post, I changed the cables already... The solution you have given is a good one however it is only a solution if I buy new consoles... I need a solution for my consoles =P
Well then
by Jimmy Greystone - 9/2/09 8:26 AM In reply to: I changed the cables already... by decgWell then like I initially said, since you've already tested other cables and other devices connected to the same input work fine, the fault must lie in the consoles.
I suppose you could test this with a borrowed console, but there are only two possibilities here. The most likely is that the consoles took damage, and somewhat less likely is that the TV is still somewhat broken.
SOLVED !
by decg - 9/9/09 1:51 PM In reply to: Well then by Jimmy GreystoneProblem Solved: the solution was to execute a "Memory Recall" via the Menu that operates the Monitors' settings.
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