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Buzz Out Loud Lounge: Tiger Direct is a Sham
Tiger Direct is a Sham
by TalltonyP - 8/27/09 6:37 AMDear Tech Reader,
Have you ever had an issue with processing orders with Tiger Direct?
I would like to know if anyone has any current lawsuit pending against this company do to their credit card processing and policies.
I placed an order on the web based side of the system and within in minute called to have this order stopped and place a different order adding equipment.
I was assured that my card would not be billed for the web based order and the new order would be the only order charged to my card.
This company is such a fraud, they have done this to me several times and I have called to complain without results.
Current they have holds on my card for charged that have been redirected to their facility and it is showing on UPS and in their system.
They are not releasing these hold until they feel like it.
If you are currently using Tiger Direct, would make another choice.
Regards,
Anthony Pietranico
Never had issues with them
by kwahhn - 8/27/09 9:02 AM In reply to: Tiger Direct is a Sham by TalltonyPI would say this is possible with any company. Sounds like you drew the short straw.
No problems here
by erier2003 - 8/27/09 1:53 PM In reply to: Tiger Direct is a Sham by TalltonyPTiger Direct has been fine for me in the past.
So you make this a habit?
by kidadainga - 8/28/09 4:57 AM In reply to: Tiger Direct is a Sham by TalltonyPYou said they've done this to you several times. So you make a habit of placing an order and then cancelling it within a minute and calling to make a new order? Cancelling one transaction and making another with a company at the same time can lead to this sort of problem no matter who you're dealing with. As someone who has worked retail and had to handle returns and exchanges, sometimes the computer tells you it has done what you asked (such as refunding or stopping a transaction) and you find out later from an enraged customer that it did not do what you asked.
tiger
by Natronx - 8/28/09 11:52 AM In reply to: Tiger Direct is a Sham by TalltonyPI bought an HDTV from Tiger and didn't have an issues. Hope things get better for you.
great deals
by Edwinjz - 8/28/09 1:11 PM In reply to: Tiger Direct is a Sham by TalltonyPI had that happen before from this company. It ties up your credit as it is sorted out. What I really do not like is offers that you find after you make the order which where not advertised at a low price before hand. If you try to add it and starts costing more than you are trying to save.
A big problem I had was ordering a compressor with wheels form amazon . They said it came with wheels but arrived no wheels. I called up they said I have to talk to the manufacturer and then it turns out that the wheels where discontinued. I am still lugging that compressor around. Sure would be easier if it had wheels. Edwinjz
p. s. What this has to do with ganging up on tiger direct, I do not know. Good day to you!
why do you keep messing up orders?
by robstak - 9/2/09 9:06 AM In reply to: Tiger Direct is a Sham by TalltonyPive also never had a problem and would buy from them again in a second.
The parent company --Systemax-- is under investigation
by Slikkster - 9/7/09 7:27 AM In reply to: Tiger Direct is a Sham by TalltonyPFor rebate issues:
http://www.bizjournals.com/southflorida/stories/2009/08/31/daily85.html?jst=b_ln_hl
(NT) I wish someone would investigate my rebate issues :)
by anonymousjoseph - 9/12/09 5:19 AM In reply to: The parent company --Systemax-- is under investigation by SlikksterI've had nothing
by FireManBurns - 9/21/09 9:19 PM In reply to: Tiger Direct is a Sham by TalltonyPbut good experiences with them. I would have to agree in assuming that placing an order online, then cancelling it immediately may be causing some of the issue.
Hope it all works out soon.
I have had no prpblems
by lch41 - 9/24/09 2:17 PM In reply to: I've had nothing by FireManBurnsI have dealing with tigerdirect over 7 years and have never had any problems and was billed properly every time
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