gmontiac, I am sorry if I have upset you. I was trying to be helpful.
If you will look at how many posts there are in this discussion you will see that, as I write this, there are 155 posts. Increasing all the time.
This is a discussion thread on one person's problems, raised in CNET's Community Help & How to Newsletter. It was a specific question, requesting advice and guidance for a particular person. The replies expected here were to help with that problem.
With so many posts in such a large thread, any CNET member who posts within the thread seeking help for their own computer problems often see their questions unanswered. That is not because no-one cares, it is simply because contributors are responding to the call for help raised in that newsletter, and repeated in the first post. Those contributors do not generally explore the other posts in the thread, because there are so many.
I only saw your post because I was tracking new posts using the Forum real-time activity list. Seeing where you had posted, I thought to help you get help and guidance more suited to your problem, rather than see your post buried in the tens and now hundreds of replies in this thread.
I'm sorry you don't see it that way.
If you still need help with your Explorer problem, please feel free to visit the XP Forum post listing page, click on the "Create A New Thread" button, and pot your problem there. If you cannot find that, this link will give you a new discussion post window;
http://forums.cnet.com/5200-6142_102-0.html?forumID=5.
Good luck.
Mark
Apology accepted and thank you for your guidance.
Update all your drivers (if you can), and if you still are having trouble, you have a serious hardware issue, possibly your RAM or your mobo's chipset.
If you have more than one RAM module installed, power down your PC remove one of them and see what happens. If you're still having trouble, reinstall the module you just removed, and remove another. Repeat for each RAM module you have. (However, it must be noted that you could be having trouble with more than one RAM module. Also, ensure that all your RAM modules "match", e.g. same type [DDR2-800, etc.], same CAS latency, and, in matching dual-channel slots, the same size [e.g. 1 GB]).
If you have only one RAM module, try to find one of the same type and size, and replace what you have with it.
If none of the above works, the problem is probably your chipset/CPU.
At this point, you could try replacing the CPU, but there's no guarantee that's the problem, plus it's not an easy job. The chipset cannot be replaced--you're looking at a new mobo (or PC).
In my experience with these problems, several approaches are possible.
First usually with the onset of a "BSOD" event, a system will usually give clues that a failure is about to occur or is actually occurring. Most users do not observe these events however and simply pass them off as "Windows being unstable". If these observations were noted and acted on, maybe a failure could have been averted.
Secondly, when the BSOD has occurred, there is usually a code in HEXADECIMAL form which can be jotted down and searched for using Google or by actually visiting microsoft.com and searching there. Quite often, the solution is indicated there. To sift through the information ,however, is not for the faint of heart among us or those easily intimidated by technical jargon. You may have to ask a more experienced person for help here.
Thirdly, and this is definitely not for the faint of heart, the system must be opened and literally taken apart and reassembled piece by piece. This step is often required when the system has failed totally and refuses to restart. Usually at this stage, we start by removing or disconnecting all components with the exception of the motherboard and restarting after each component has been reinserted or installed to see if that component has been causing the instability and ultimately, the dreaded "BSOD".
Usually, this systematic analysis of a computer failures leads to the device which has been causing the problem. I have seen memory (surprisingly new modules recently purchased and installed ) call BSODs. Other culprits include video cards, sound cards, fax modems and network cards.
So there you have it in a nutshell. You will have to do a little research on your own as I could nearly write a book on the causes of Blue Screens of Death!
Hope that helps!
There's almost 3 pages worth of comments JUST on memory here.
Please enlighten me on how a computer not being able to go into a lower power state has to do with memory.
People need to read the explaination of the issue at hand.
To quote the original post:
"However, since re-installing the OS, I cannot place my computer in standby, and by implication, hibernate, because the standby button is grayed out. Furthermore, to make matters worse, I cannot restart my computer from the entry/exit screen because the command is simply ignored; the same applies (occasionally) to the turn-off command. To compound the situation even further, I'm STILL getting the BSOD, more and more frequently."
That should give you a HUGE MASSIVE clue as to what the BsoD is being caused by.
I apologise if I come off rude, but do we honestly need repeated posts with EXACTLY the same "tips" when it has nothing to do with the issue at hand?
Please see post #144 on p.10 for further elaboration.
An answer by Lee Koo reminded me thah when formatting a HDD the MBR does not change. sometimes viruses work their way to the MBR so, reformatting will not repair a corrupt OS because the virus will jump right after your operating system. If I have to format and install Windows (any version) I usually use PowerMax to low level format the HDD and start from scratch (factory State).
I am not 100% sure it will work for you. But it is something I have seen regarding some hard to beat viruses (I am not saying BSOD is a virus), but telling from what you decribe, it is well worth to give it a try. You can download PowerMax from Maxtor web page and it is free. I have adopted this as a standard practice with good results.
You will not loose anything anyway, jus a little extra time.
Best wishes for all of you.
Well i had been attacked by this "screen" a few times one day, and the only thing i did was, checking the hardware. I disassembled the computer and cleaned up, removing dust. later, reassembled the pc and before turn it on, checked the devices connections and booted up.
i heard about it from a lot of friends, and they did the same thing. but if the problem is not the software, could be the WinXP disc. could be damaged. check it!
I now how frustrating it can be when you are happily doing work on the computer or just surfing the Internet, then suddenly the system becomes unresponsive followed shortly by the dreaded blue screan of death. This has happened to me a number of times, in my particular case the culprit was a nvidia display updated driver. Sometimes updating the driver is not a good idea, and in such cases its best to avoid updating and simply stick with an older driver that works or that came with your system. So next time you re-install windows remember to stick with all the drivers that came with your system originally and do not be tempted to update them. Hope this helps.
I bit the bullet and bought new memory...about $40. This after I replaced the video card, reinstalled windows, downloaded drivers, etc. spending much more than the $40. All the solutions scared me because they warned about the cost. Plus I increased my memory. No more blue screen. It is worth the try!
Good luck
I had just purchased a brand new laptop and within two months I started received the blue screen. Being a very novice laptop owner, I had no idea what was causing the problem. My first impulse was to blame Vista. But after sending the laptop back to the company, it turned out it was a non-functioning fan and the laptop was overheating. Have had the laptop over two years and have never had the blue screen again.
you might have a bad hard disk drive or you might need yo check your bios or you might have a bad stick of ram. i'v seen sdram do this at times. try running memtest & if everything checks good then run dr dos this soft ware will tell you if yor hdd is good or bad
gange the memori board.tray only 1 by 1
I had the same problem,blue screen always popping up when i load windows.At the bottom of the blue screen it would say that it was getting ready to dump memory.I immediately turned off the computer,and re-booted.Sometimes it would boot without the blue screen,and sometimes it would pop up again.I posted the message on the forum and a friend i met here explained that my computer needed to be cleaned up and optimized for performance.He sent me to a web site called Perfect optimizer,which optimizes all windows operating systems.I have seen these programs before,and have used some,but this one blew me away.I no longer have blue screens,and problems with my system.This is by far the best program i have seen. http://bit.ly/2pmzF
what I would do to prevent most issues from coming up is to just upgrade as much as possible
Obviously if the computer is older than a year or 2, to
Check your motherboard to see how much RAM & CPU, etc it will allow
Change the RAM to at least 256-512mb min
Check your fans
Change the video card to at least 128-256mb
Change your sound card to at least 32-64bit+
Change your hard drive to at least 200gb & 7200rpm or 10,000 rpm
I've heard of the avg user having 500gb of space -
PEOPLE?
If you are just the average user and use the computer for the basics of tasks, you don't need 500gb
DO YOUR BACKUPS
Make sure you have the latest updates of Windows or upgrade to XP or Windows 7
I am still hearing people have ME or 98
ETC
AND LEARN FROM YOUR HELP AND DEMOS
Every program has a help section that will briefly teach you about that feature so you don't have to call tech support and waste $50 for a simple problem that takes less than 3 minutes to fix
This will prevent and possibly eliminate most of your issues
Of course we're always willing to charge for help
lol
Alan
I live in a rural area and 'thought' I had problems with two different pc's. After re-installing Windows several times I purchased the second pc...same problem. It turned out my problem was power blinks. After installing a battery backup to control voltage, my BSOD problem went away.
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