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Computer help: BSOD Numerous Times a Day

by mrry79 - 7/8/09 12:22 PM
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Post 1 of 9

BSOD Numerous Times a Day

by mrry79 - 7/8/09 12:22 PM

I have an HP Media Center PC m7334n running Windows 7 Build 7201.

For the past couple of months my computer has been crashing numerous times a day. This starting happening right after I installed the first RC for Windows 7 (I had been using the beta before that). I was dual booting Windows 7 with XP so I uninstalled Windows 7 all together and just ran XP, but it would still crash numerous times a day, at random.

The BSOD messages I've received have been:

PFN_list_corrupt
reference_by_pointer
bad_pool_header
win32k.sys
IRQL_not_less_or_equal
bad_pool_caller

I have run 2 different memory tests, 2 different harddrive tests (all 4 tests came up fine), I've updated all my drivers, scanned for viruses, physically cleaned out my computer, pretty much everything I could think of.

If anyone has any ideas please let me know...

Thanks

Post 2 of 9

So why haven't you

by Jimmy Greystone - 7/8/09 12:26 PM In reply to: BSOD Numerous Times a Day by mrry79

So why haven't you called this into HP and made it their problem? BSOD errors should only happen when you have either a bad piece of hardware or a buggy driver.

Post 3 of 9

I did

by mrry79 - 7/8/09 12:45 PM In reply to: So why haven't you by Jimmy Greystone

They were no help. They just wanted me to send it into them or pay for them to "connect" to my computer, etc. Too much of a pain to deal with customer service imo lol

Post 4 of 9

At This Point, Have You?

by Grif Thomas Moderator - 7/9/09 8:28 AM In reply to: I did by mrry79

Wiped the drive, reformatted and reinstalled the original Windows XP? If it originally worked with with XP and all the associated drivers, I go back to what worked. Dual-boots, changing boot loaders, and other things can gum up the works..

Hope this helps.

Grif

Post 5 of 9

yeah i have

by mrry79 - 7/9/09 3:51 PM In reply to: At This Point, Have You? by Grif Thomas Moderator

yeah i've done that twice already, with just putting xp on both times. This is why i think it might be a hardware issue...but like i said, i've run memory tests and harddrive tests and they both come up perfect. And it's strange that it started happening randomly when my computer used to work perfectly with both XP and 7.

Post 6 of 9

Then You Deal With HP Or Swap-In Parts Yourself

by Grif Thomas Moderator - 7/9/09 4:46 PM In reply to: yeah i have by mrry79

I'd start with a new hard drive as corruption seems to be apparent.

Hope this helps.

Grif

Post 7 of 9

Having read through this I am wondering if ...

by Edward ODaniel - 7/10/09 12:29 PM In reply to: yeah i have by mrry79

you ever got around to INSTALLING all the proper motherboard drivers after installing XP?

failure to do so very often results in blue screens with the IRQL error.

Post 8 of 9

confused as to how...

by mrry79 - 7/10/09 3:17 PM In reply to: Having read through this I am wondering if ... by Edward ODaniel

First of all, when I was reading your post I got the irql bsod lol, weird. But I tried doing that but I'm not really sure how to..because I went to the motherboard's website and it just gave me a link to purchase a program to download the driver..and I can't seem to find my motherboard driver anywhere else...

Post 9 of 9

Since you indicate you have ...

by Edward ODaniel - 7/11/09 12:18 PM In reply to: confused as to how... by mrry79

an HP Media Center PC m7334n , you would go to the HP Support web site and download the necessary motherboard drivers for the specific model you have then install them.

An installation of the Operating System gets some generic chipset drivers installed giving limited use of various components but the actual components are modified for the various manufacturers and require their modified drivers for proper functionality.

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