Windows 7: Windows 7 freezes when playing video in fullscreen mode
Flash 64 BIT?
by R. Proffitt
- 6/30/09 1:16 PM
In reply to: DivX streams fine on Windows 7 in fullscreen mode by sims12345
We may be onto something here. The flash 64 bit player has a bit of history. If this is the issue, time to read posts about that and start waiting for "them" to fix that.
Thanks!
by sims12345 - 6/30/09 1:24 PM In reply to: Flash 64 BIT? by R. Proffitt
Thanks for your help! I will look around the Adobe forums and see what I can find. I am relieved that it is not a hardware issue as I already had to deal with some RAM issues early on.
Thanks again
I did some more troubleshooting...
by sims12345 - 6/30/09 3:02 PM In reply to: I spoke too soon... by sims12345and have come to the conclusion that it is a hardware problem.
I ran the sample file that comes with Windows Media Player in fullscreen mode, and sure enough, it locked up compleltly. Same with Oblivion, I ran it at Medium settings in Windowed Mode and it locked up as well.
Any ideas?
Let me try the most common issue I run into.
by R. Proffitt - 6/30/09 3:18 PM
In reply to: I did some more troubleshooting... by sims12345
Tell me EXACTLY in painful detail about the CPU, the heatsink compound and the heatsink, fan installation. Typical findings are (a) no compound, (b) 3 out of 4 retainers are in place (what? All of them are needed?) (c) "I unplugged the noisy fans."
Alright
by sims12345 - 6/30/09 3:37 PM In reply to: Let me try the most common issue I run into. by R. Proffitt
The CPU is an Intel Core 2 Quad Q9550 @ 2.83GHz. The heat sink and fan are installed properly (all 4 retainers are firmly in place) All the fans are running well and there is compound on the CPU
Then
by R. Proffitt - 6/30/09 3:40 PM
In reply to: Alright by sims12345
Just one stick of RAM for a test run. This forces most machines to take a breather (run slower) and can reveal the hardware issue.
If that works you call the suppliers and ask what they want to swap out.
Tried and doesn't work :(
by sims12345 - 6/30/09 4:18 PM In reply to: Then by R. Proffitt
I booted with I RAM stick in (2gb) and the video still froze
Now this is odd...
by sims12345 - 6/30/09 4:30 PM In reply to: Then by R. Proffitt
I did the 1 stick RAM test rebooted, didn't work, inserted the RAM back in, booted up and now I can play avi, divx and whatever format the Mailbag HD podcast comes in...all in Windows Media Player. Still no flash though...
It's fluctuating like mad...
by sims12345 - 6/30/09 4:37 PM In reply to: Then by R. Proffitt
I tried skipping through an avi file...froze!
Could this be a faulty graphics card, I cant think of anything else!
So I did some more testing in Ubuntu...
by sims12345 - 6/30/09 6:03 PM In reply to: Then by R. Proffitt
..turns out that everything works splendid in Ubuntu 32bit without a hitch.
I will install either Uubntu 64 or Vista 64 and hopefully the problem should go away (hopefully its not a 64bit issue)
Seems like a 64-bit issue
by sims12345 - 7/2/09 10:17 AM In reply to: Then by R. Proffitt
I just tried the Ubuntu 32 live cd and everything, and I mean everything, worked well. Streaming DivX and Flash fullscreen (same vids as tested on other OSes) Even my avi from my external hardrive was streaming fine in fullscreen mode.
So, what does this mean? Do I have to remove 4gb of RAM or can I make this work?
Thanks for all your help so far!
What bona fide 64 bit OS do you have?
by R. Proffitt - 7/2/09 11:44 AM
In reply to: Windows 7 freezes when playing video in fullscreen mode by sims12345
This is beginning to look like a warranty issue. But since it's a collection of parts you can only reduce it to CPU, RAM, Motherboard and Video as the most likely items.
Call the supplier and lay it out that:
Vista 64 fails (does it?)
Vista 32 works (does it?)
Ubuntu 32 works (I read it did)
And so on. It could be one of those endearing bugs that vendors let us find.
Bob
I got it working!
by sims12345 - 7/3/09 8:30 AM In reply to: What bona fide 64 bit OS do you have? by R. Proffitt
I installed Ubuntu 64bit and now it is running fine. I don't know what the issue was, but I installed some drivers and some plugins and now it works flawlessly.
Thanks for all your help!
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