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Browsers: Firefox 3 and IE7 will not play Youtube video

by Kiriakos - 7/2/09 1:49 AM
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Post 1 of 14

Firefox 3 and IE7 will not play Youtube video

by Kiriakos - 7/2/09 1:49 AM

Both browsers will not play YouTube and other videos. Avant browser will do.
I upgraded Firefox to newer 3.5 and still won't play. If something was missing from old Firefox 3 why the new installation of FF 3.5 wouldn't take care of that?
Operating system is Win XP.
Thanks for any help

Post 2 of 14

(NT) Did you install Flash from Adobe?

by Kees Bakker Moderator - 7/2/09 1:53 AM In reply to: Firefox 3 and IE7 will not play Youtube video by Kiriakos

Post 3 of 14

Yes I did

by Kiriakos - 7/2/09 1:58 AM In reply to: (NT) Did you install Flash from Adobe? by Kees Bakker Moderator

I just did it but no change
Thanks

Post 4 of 14

If something was missing from old Firefox 3

by MarkFlax Moderator - 7/2/09 3:52 AM In reply to: Yes I did by Kiriakos

What does that mean, did your previous version of FF play YouTube videos?

What happens when you attempt to play YouTube videos in FF and IE? Any error messages?

Did IE ever play YouTube videos? Which version of IE?

What Firefox Add-ons are installed? If "NoScript" is installed, check the NoScript icon, (the capital letter "S"), at the bottom right of the browser window.

I have FF 3.5 myself and have no problems with YouTube.

Mark

Post 5 of 14

I'll try to answer your questions

by Kiriakos - 7/2/09 4:54 AM In reply to: If something was missing from old Firefox 3 by MarkFlax Moderator

1. Firefox 3 was playing at the beginning and then something went or done wrong and stopped playing Youtube. I thought by upgrading to v. 3.5 whatever was crooked will be reinstalled thru the new version and will correct itself. It was not.
2. No error messages, just a blank BLACK Youtube screen
3. I install Flash Player for Firefox but then I do not find it in the Tools/Add-ons tab. Obviosously it will not install for some reasons.
4. Flash Player for IE will install successfully but still it will not play Youtube. Black screen showing only.

I am dispaired, lucky that the Avant browser works

Thanks

Post 6 of 14

What I would do then.

by MarkFlax Moderator - 7/2/09 4:59 AM In reply to: I'll try to answer your questions by Kiriakos

I would completely uninstall Shockwave and Flash, and reinstall.

Adobe has guidance and a special uninstaller for that.

Adobe Flash Uninstaller.

Get Adobe Flash Player.

Perhaps a reboot of the computer after the uninstall, just to make sure any non-relevant registry entries are removed.

Mark

Post 7 of 14

Thanks Mark but.....

by Kiriakos - 7/2/09 5:31 AM In reply to: What I would do then. by MarkFlax Moderator

....no lack.
Maybe the Java Script is the problem? And what can I do about it?

Post 8 of 14

Some good news

by Kiriakos - 7/2/09 7:05 AM In reply to: Thanks Mark but..... by Kiriakos

I managed by unistalling and reinstalling the Flash player to have IE play the videos. No such luck with Firefox.

Post 9 of 14

Here is a finding

by Kiriakos - 7/2/09 7:19 AM In reply to: Some good news by Kiriakos

When I try to install the Flash Player for Firefox clicking the download button it says that: "This object has been blocked". So it doesn't take me to the download page but it blocks it. The result is that I cannot download and install it properly thru Firefox.
What blocks it in Firefox is now the question. In the Options/Content the Block pop-up windows is unchecked.
Help please!

Post 10 of 14

Re: firefox blocking download

by Kees Bakker Moderator - 7/2/09 7:35 AM In reply to: Here is a finding by Kiriakos

Seems to be a quite common situation. See http://www.google.com/search?q=firefox+%22this+object+has+been+blocked%22

It might be a problem (or setting) from one of your add-ons. Try to deactivate them all.

If neither the links nor running without add-ons don't help, uninstall Firefox and delete your profile. Be sure to backup your favorites and maybe your addons (use FEBE addon for that) before you delete your profile. Then reinstall a fresh download.

Kees

Post 11 of 14

Problem solved

by Kiriakos - 7/2/09 7:47 AM In reply to: Re: firefox blocking download by Kees Bakker Moderator

It seems the culprit was Zone Alarm

I followed the following instructions from one of the google stuff you sent me

Quote
Zone Alarm Pro

Double-click the Zone Alarm icon in the system tray in the lower right corner of the screen. With ZA open, click on "Privacy" button in the left hand part of the screen. Then click on the "Main" tab at the upper right. Once you're in, look in the third section titled "Mobile Code Control". Click the "Custom" button in this section. Four menu items should appear. The last one should say something like "Block mime-type integrated objects". Uncheck the box by this item, then click the "OK" button at the bottom of the dialog box. It should not be necessary to disable any other ZA privacy settings

Unquote

This allowed me to download and install Flash Player and Firefox is playing Youtube at last.

Thanks a lot

Post 12 of 14

Thanks for telling.

by Kees Bakker Moderator - 7/2/09 11:43 AM In reply to: Problem solved by Kiriakos

I couldn't have guessed that. I have free Zonealarm firewall and never had any of those problems with installing Flash.

Kees

Post 13 of 14

Yep, good work

by MarkFlax Moderator - 7/2/09 1:25 PM In reply to: Thanks for telling. by Kees Bakker Moderator

I have the paid version of ZA, but I never thought to look in there because I don't use any of the Privacy options.

Just goes to show though, all too often it is a firewall issue.

Well done on finding the problem.

Mark

Note: Due to the depth of this discussion thread, no additional replies can be accepted for this post. If you have comments to make, please reply to the original post at the beginning of this thread.
Post 14 of 14

To mkansaparga.

by Kees Bakker Moderator - 8/31/09 11:58 PM In reply to: Firefox 3 and IE7 will not play Youtube video by Kiriakos

Please repost without all those links. I had to delete your post now.

And why not try our Coding forum? If your IE plays all other Youtube video's and not the one on your page one (and your Firefox does both) it's not a browser problem, but a problem on your page.

Kees

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