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Computer help: Computer shuts down randomly
Computer shuts down randomly
by cterryrun - 6/17/09 12:34 PMi have a HP pc the computer will shut down while i'm working on it with out any notice and i have to turn it back on and let it load back up . sometimes it wont do it for a week and then sometimes it will do it several times a day. I think it's due to over heating, any one know if I can get good software to tell me what my computer temperature is? would there be any other reasons why my computer would be shutting down?
Thanks!
More info
by jeff_windows_team
- 6/17/09 1:16 PM
In reply to: Computer shuts down randomly by cterryrun
There are a whole host of reasons why this could be happening- virus, bad power supply, overheating.... the list goes on.
If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem.
Jeff
Windows Outreach Team
is there a program that monitors computer temp?
by cterryrun - 6/17/09 2:01 PM In reply to: More info by jeff_windows_team
All I really would like to know if you guys could recommend a program that detects the computers temperature.
Thanks for the response
Every year.
by R. Proffitt
- 6/17/09 2:00 PM
In reply to: Computer shuts down randomly by cterryrun
Do you do the following? (see video!)
-> http://reviews.cnet.com/4520-11319_7-6240575-1.html
going to buy one
by cterryrun - 6/17/09 2:22 PM In reply to: Every year. by R. Proffitt
yeah I'm going to buy one of those air compressors. Thanks for the vid though i didn't know a couple of those things.
Your machine?
by pyrrhus55 - 6/17/09 5:05 PM In reply to: Computer shuts down randomly by cterryrunDifferent processors run at different temperatures. Without a description of the machine people would be in the dark on what to suggest. For example, AMD processors , in general, run hotter than Intel. If you have a AMD laptop ,a cooler may be needed.
Interesting as I posted a similar question.
by snodinn - 6/19/09 6:56 PM In reply to: Computer shuts down randomly by cterryrunA simply solution to finding out if the situation is one of too much heat . . . Take the side panel off from your tower. Set a regular fan so that it will blow air onto the motherboard. I know my shut down problems are due to over heating, as since I directed the fan onto the motherboard my computer keeps running, no problem, for hours.
Please note that the suggestions that I have received to alleviate this problem properly will be implemented when I can get the necessary supplies. (I live in a remote town without very much in electronic supplies for sale.)
Listen!
by R. Proffitt - 6/20/09 5:26 AM
In reply to: Interesting as I posted a similar question. by snodinn
-> Or rather read this post.
This advice is good. It can help you avoid the repair counter.
h-p
by blacksheep771 - 6/19/09 7:40 PM In reply to: Computer shuts down randomly by cterryrunive been working on computers for 20 years folks.......ive seen it all, melt downs fires flams.......if its a h-p slimline it could be over heating......you can take the side case off run it for awhile see if that helps....make sure all your fans r working........if that dont work id take 1 ram stick out at a time..... yeah thats right folks....just happened too me a week ago on a dell....1 of my ram sticks wasnt up too snuff.......so try each 1 bye its self......but thats just a first couple easy things too check may be very we'll what it is.....xpresident27@yahoo.com folks.....i have my own geek squad 2........we can come look at it if we half 2.
Find A Diagnostics CD
by wexmary - 6/20/09 3:19 AM In reply to: h-p by blacksheep771I support hundreds of PCs in a network.
With those symptoms, it can be a problem with almost any component. We have Dells and their diagnostic CD will catch these issues, although you have HP. While overheating can be one reason, it can also be a bad component. See if HP has a diagnostics CD and run it overnight.
I dont have a cd
by cterryrun - 6/20/09 7:16 AM In reply to: Find A Diagnostics CD by wexmaryI dont have a diagnostic cd with the computer. But there are diagnostic programs on this website, will any one of those help?
Thanks!!
so would one of these work as a diagnostic cd?
by cterryrun - 6/20/09 9:59 PM In reply to: I dont have a cd by cterryrunhttp://download.cnet.com/2300-2094_4-10000439.html?tag=mncol;txt
Should I download all of them or just a couple?
my computer specs are:
HP pavilion a450n
windows xp home edition service pack 3
pentium 4 cpu 3 ghz
512 ram
NVIDIA GeForce FX 5200
Hello friend
by G.Santhosh13 - 6/21/09 12:14 AM In reply to: Computer shuts down randomly by cterryrunLet me introduce myself. I am a technician and I've worked for HP computers. I understand that you've worked a lot to find a solution for overheating.
I do not know the computer you are referring to. If it is HP laptop, I am sure your Notebook might be covered under one time service enhancement program.. Because few HP computers are covered under this process as their mother boards are defective. In this case, I suggest you to perform Power drain procedure, install the new BIOS update for your Notebook and check it out. This should help you. I hope you have cleaned the air vents through which heat is dissipated out.
I suggest you to contact HP customer care online chat support or send them an EMail with the Product number and the Serial number of the computer which are indicated as P/N and S/N so that they will be able to send you the exact web link to download BIOS Update. Installing wrong BIOS update might damage the whole computer.
You can also find the BIOS update with the exact product number of your computer. We just need to enter the exact product number in the search box of www.hp.com. This will provide you the exact details of your computer specification if you have purchased a BTO model(Built to order). Through this you can trace out latest BIOS update released for your computer. The BIOS update is listed in the software and driver download page.
Please do contact the HP customer care so that you will know the warranty details of your computer. If your computer is covered under warranty (either one year manufacturer warranty or the extended warranty provided by the company), then please send your computer to the technician so that they will replace your computer's mother board for free. They will not charge a single dollar if it is covered under warranty.
I am sure these details will really help you.
With regards,
Santhosh.
thank you
by cterryrun - 6/21/09 12:19 AM In reply to: Hello friend by G.Santhosh13yeah I think the next step is to talk to customer support. Thank you for the info!!
hi there
by G.Santhosh13 - 6/21/09 12:27 AM In reply to: thank you by cterryrunMay I know the operating system in the computer?
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