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Audio & video software: Videos play sound, but not images

by lisaquilts - 6/4/09 6:16 AM
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Post 1 of 8

Videos play sound, but not images

by lisaquilts - 6/4/09 6:16 AM

Greetings,

I have a Dell Studio XPS 435MT Intel Core i7-920 processor(8MB L3 Cache 2.66GHz), 6GB DDR3 SDRAM at 1067MHz, the video card is ATI RADEON HD4670 512MB. The Dell also has 750GB Serial ATA 2 Hard Drive 7200 RPM. I'm running 64-bit Vista Home Premium.

My problem is that the short, home-movie type videos I've made on my camera (that played fine on my old Windows XP machine) only play sound on this new machine. (Other videos online, etc, play fine). I've tried playing the home-movies with Windows Media Player, in iTunes, and with Quicktime, but only the audio shows up in each case (though iTunes doesn't even open the files). When I try to play them in Quicktime, an error message says "Additional software is required to for Quick Time to play back this media. It may be available from the Quick Time components page." I click the link to get to the page,but have no idea what to download.

The files won't play in Media Player or iTunes either. The files appear to be recognized as video files (.AVI).

What steps should I take to get the images to be recognized? Please don't tell me that the video/images have somehow been deleted..

Many thanks,
Lisa

Post 2 of 8

It may be a "CoDec" problem.

by MarkFlax Moderator - 6/5/09 12:30 PM In reply to: Videos play sound, but not images by lisaquilts

CoDec, Compression/Decompression, is software that compresses raw video files to a more manageable size. But the video needs decompressing by the player in order to play it. There are many different codecs, and the one that was used to compress your video files, (probably in the background), is the one needed by your new machine.

If you Google GSpot Codec you will find a utility you can use to check your video files to find out which codecs are needed.

Mark

Post 3 of 8

Codec Missing

by Zouch - 6/5/09 8:51 PM In reply to: It may be a "CoDec" problem. by MarkFlax Moderator

I agree, it sounds like you are missing the required video codec. Check through the CDs that came with the machine. You may find a DVD player on the utility disk (assuming Dell still supply one) - PowerDVD or some such. Make sure it is actually installed on your system. I've found that installing a DVD player usually supplies all the codecs you need. If you can't find one on the disks that came with the machine, you should be able to find one on the web.

Post 4 of 8

Do not worry

by bashar habal - 6/6/09 5:52 AM In reply to: Codec Missing by Zouch

Just download VLC player and KMPlayer they will work fine, The KMPlayer has better sound system But VLC can play files cannot be played with other plyers.

Post 5 of 8

Good catch

by Zouch - 6/6/09 1:02 PM In reply to: Do not worry by bashar habal

I agree VLC is a must have video player - the number of file types it supports is astonishing. There are a few, though that it still needs a codec for. I've not tried KMPlayer - I'll give it a try too, thanks for the suggestion.

Post 6 of 8

DivX Play 7.2.0.19

by 5100 - 6/6/09 6:37 AM In reply to: Videos play sound, but not images by lisaquilts

Install this program. It helped me. Go to filehippo.com for download.
DivX® 7 for Windows is a free download that provides everything you need to enjoy high-quality digital videos on your computer, including HD H.264 (.mkv) videos with AAC audio and videos created using all previous versions of DivX technology. You can also play your DivX files (.divx, .avi) on millions of DivX Certified® devices today. Look for DivX...

Post 7 of 8

Thank you!

by lisaquilts - 6/8/09 5:13 PM In reply to: Videos play sound, but not images by lisaquilts

I downloaded the GSpot Codec utility, installed it and found that the codec for XviD ISO MPEG-4 was missing. I then downloaded a pack of 111 Xvid codec and now I can see the video!

Thanks for taking the time to respond!

Post 8 of 8

(NT) Glad you got it sorted, and thanks for telling us.

by MarkFlax Moderator - 6/9/09 3:12 AM In reply to: Thank you! by lisaquilts

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