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PC hardware: Help! DVD drive doesn't recognize music CDs anymore

by Lee Koo (ADMIN) Moderator - 5/15/09 12:59 PM
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Post 76 of 117

Great replies to this question!

by lyndaschat - 5/15/09 7:05 PM In reply to: Help! DVD drive doesn't recognize music CDs anymore by Lee Koo (ADMIN) Moderator

I would like to add that any time you run into a software problem, which I believe this is...
Think back to if you have installed any new software previous to the problem, then uninstall what it was, or at least know that this could have taken over as being your default program. Or go to the properties of the file and choose what program you want to open it.. and check the box that says you want it to open that file extension all the time.

Post 77 of 117

here is the answer

by rebootbill - 5/15/09 7:10 PM In reply to: Help! DVD drive doesn't recognize music CDs anymore by Lee Koo (ADMIN) Moderator

open windows explorer, find the cd/dvd player, right click on it, select properties, go to the hardware tab, select the cd/dvd player again, select properties, then select properties again, remove checkmark out of box "enable digital cd audio for the cdrom device"

Post 78 of 117

hardware or software

by lyndaschat - 5/15/09 7:28 PM In reply to: here is the answer by rebootbill

Good idea!
Thanks!

Post 79 of 117

Sonic was my problem, though a little different...

by 7hershey - 5/15/09 7:53 PM In reply to: here is the answer by rebootbill

My problem was that my CD/DVD RW drive [on Dell desktop w/XP] would not recognize the writable disc, using Sonic's burner program. It kept telling me to please insert a disk!! Spoke w/Dell tech, and after uninstalling Sonic, and using Roxio, all was fine. Funny, since Sonic and Roxio are one and the same! Hope this helps...

Post 80 of 117

Hardware hardware hardware

by zeroski - 5/15/09 7:55 PM In reply to: here is the answer by rebootbill

I didn't read all the replies.. just the first page of wrong answers.
It happens ALL the time that the dvd/cd rom drives will start failing on one particular format or style of disc.
Couldn't tell you what exactly happens.. but many PS2 and XBOX360 owners could attest to it. I've gone through half a dozen drives that failed only one disc variety, would ONLY burn not read, something like that. It would do it across all my systems and operating systems.
Happens ALL the time. For those of us who build our own systems and swap old drives or salvage used drives.. we run into it.

Post 81 of 117

This is a better answer.

by Charlotte Mountcastle - 5/15/09 8:33 PM In reply to: Hardware hardware hardware by zeroski

This problem is caused by two Windows registry entries that have become corrupted. To fix the problem, you have to use Registry Editor to delete the corrupted Registry entries. To use this method, you must be logged on to Windows as an administrator. If you need help verifying that you are an administrator, visit the following Microsoft Web site:
http://support.microsoft.com/gp/admin (http://support.microsoft.com/gp/admin)

Microsoft Windows XP

1. Click Start, and then click Run.
2. In the Open box, type regedit, and then click OK.
3. In the navigation pane, locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
4. In the right pane, click UpperFilters.

Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 7.
5. On the Edit menu, click Delete.
6. When you are prompted to confirm the deletion, click Yes.
7. In the right pane, click LowerFilters.

Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
8. On the Edit menu, click Delete.
9. When you are prompted to confirm the deletion, click Yes.
10. Exit Registry Editor.

Post 82 of 117

Software IS the problem...that's why this fix works..

by Charlotte Mountcastle - 5/16/09 7:52 AM In reply to: Hardware hardware hardware by zeroski

I also build computers and have lots of experience with this problem. That is why I know my answer is correct. I would not have posted it if I was not certain it is one of the fixes for this problem. Thank you.

Post 84 of 117

Un Plug It!!

by denebuff - 5/15/09 8:35 PM In reply to: Help! DVD drive doesn't recognize music CDs anymore by Lee Koo (ADMIN) Moderator

I had the same situation and tried everything.
After two weeks, I came upon a small tec note.
" Shut down your Pc Completely unplug the computer from power pull the plug out of the socket let it sit for a minute or two then plug it back in and fire up your PC. wallah!! Fixed!!

Post 85 of 117

DVD not recognizing media

by hbom69 - 5/15/09 8:49 PM In reply to: Help! DVD drive doesn't recognize music CDs anymore by Lee Koo (ADMIN) Moderator

Hello,I had similar issues in Windows Vista,i could burn DVD's but could not play any sort of media.After uninstalling and reinstalling software,and even the drive itself, i came across the simple solution of going into the control panel and setting the autoplay to use certain programs as defaults for different media.Hopefully this will solve your issue.

Post 86 of 117

Not orthodox

by Badwich - 5/15/09 8:50 PM In reply to: Help! DVD drive doesn't recognize music CDs anymore by Lee Koo (ADMIN) Moderator

In frustration I gave my unit a wack or two and discovered a mechanical solution.

Post 87 of 117

MS fix and set to master

by bddog - 5/15/09 9:10 PM In reply to: Help! DVD drive doesn't recognize music CDs anymore by Lee Koo (ADMIN) Moderator

I have the exact same player. Had the same problem.Windows has a fix for it. You need to go into the HKEY's and delete the upper and possibly the lower filters for the drive. If you are not comfortable doing this, they have created a program that will do it for you.
After the fix,mine worked fine for awhile , then I could not load Windows 7. I had to set the jumper on the drive to master, the one on my second hard drive to slave. This fixed it and so far between the two it is working as it should. The manufacturer does not list this drive for Windows Vista. Hope this helps. - Stephen Williams

Post 88 of 117

do you have another computer?

by justchuck69 - 5/15/09 9:48 PM In reply to: Help! DVD drive doesn't recognize music CDs anymore by Lee Koo (ADMIN) Moderator

if you have another computer in the household then install the dvd drive in there and see if it works good .... if it does then either the codex or software is not right on your regular computer but if it acts up on that computer too then you know the drive is gone and it is time to buy a new one

Post 89 of 117

Dirty laser lens?

by pcedtech - 5/15/09 10:19 PM In reply to: Help! DVD drive doesn't recognize music CDs anymore by Lee Koo (ADMIN) Moderator

Did you try cleaning you dvd/cd unit with a laser lens cleaning kit? I had this type of problems with customers PC and after cleaning the device it began reading cds very well.

Post 90 of 117

I think the problem is the Filetype Associations

by User_422 - 5/15/09 10:21 PM In reply to: Help! DVD drive doesn't recognize music CDs anymore by Lee Koo (ADMIN) Moderator

I think the problem is the Filetype Associations
On your computer (Win XP), is there a program with the Filetype "cda" ?

To find out, open ;Windows Explorer.
Click on Tools->Folder Options.
Click on 'File Types' tab.
Now, look up the Filetype in the 'Registered Filetype' panel.
Type on the keyboard the 1st letter of the Filetype ('C' for 'cda')" , then
' Left Click' on the Filetype CDA to highlight it.
near the botton it says "opens with" and the program associated with it. To change Click on "Chamge" button , select program and Click on"Ok"

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