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PC hardware: Help! DVD drive doesn't recognize music CDs anymore

by Lee Koo (ADMIN) Moderator - 5/15/09 12:59 PM
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Post 31 of 117

Try this

by sirpaul1 - 5/1/09 10:23 PM In reply to: Help! DVD drive doesn't recognize music CDs anymore by Lee Koo (ADMIN) Moderator

Do you have digital playback enabled for your DVD burner? If you don't use an internal cable to your sound card you MUST enable digital playback, else no sound.

In regedit check this if this key is present and if it is, set the value to "4"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BsUDF]
Start REG_DWORD 0x00000004 (4)

Post 32 of 117

Could be lots of things...

by Hforman - 5/1/09 10:50 PM In reply to: Help! DVD drive doesn't recognize music CDs anymore by Lee Koo (ADMIN) Moderator

I hate to bring up an old subject, but we did have a big discussion here about media and what the shelf-life of media is/was. The general concept to rememver is that there are two types of optical media. There is the prerecorded media that you "buy" at the store (music and/or data). That was created by burning holes in the media by "pressing" the media. The holes are physical. The CDs and/or DVDs you burn at home are esentially created by a laser light darkening a form of "ink" to simulate holes. There was a lot of disagreement as to the life of the latter, but I read a study that gave an approximation of 5 years. Some people claimed to have really OLD media which they had burned that still worked while others found their CDs unreadible after just 3 years. So, one question is, exactly what kind of media is this? Premade? CD-R? CD-RW?

Now, is this a problem with your software or hardware? Why not settle this by finding a friend and see if they can read these disks on their machine? That should tell you if there is a problem with the disks themselves or if the problem is isolated to your computer. If you think it is something with your computer, there is a way to try and isolate the cause further. Find and download the latest drivers, software and FIRMWARE for your LITE-ON drive. On the firmware side, compare your firmware version (device manager) with the firmware you downloaded and do a bit of reading on all of the changes that were made between the two versions.

I had a data problem - not music) that was interesting where an old USB-attached external CDROM drive would not read disks written at certain speeds (understandable) but also would not read CDs that were burned by a certain level of firmware on a different drive.

When you say that they "won't play" can you be more specific? Error messages? Hangs? Just won't play? If you are using windows, check the programs that are initiated by different file types. Check the CDROM and DVD types to see what players start when a CD is inserted.

One suggestion: after you have downloaded and unzipped the latest drivers, completely remove the CD device. Open the box and disconnect the data cable from the drive. Easy if USB. Uninstall the device and reboot and make sure the device manager does not see it. Then, hook the drive back up and use the latest drivers for the hardware install. You may need to completely remove the old drivers while the drive is disconnected. (Your maker's tech support may need to be called to make sure this does not turn into a nightmare).

As I said earlier, try the disks on someone else's machine first before tearing yours apart.

Good luck.

Post 33 of 117

Driver update?

by mrobinsonjr - 5/1/09 11:29 PM In reply to: Help! DVD drive doesn't recognize music CDs anymore by Lee Koo (ADMIN) Moderator

did you go to the manufacturers website and look for a updated driver?

Post 34 of 117

could be Sony rootkit?

by darrenforster99 - 5/2/09 12:17 AM In reply to: Help! DVD drive doesn't recognize music CDs anymore by Lee Koo (ADMIN) Moderator

Hi Bob,

If your DVD drive will still read data CD's then it's probably not a hardware fault (I've had a few where the CD laser has gone but then they wont read data cd's either, laptop drives seem more prone to this problem though than desktop drives), unless it struggles to read data CD's have you tried copying data from the data CD and seeing if it is fine with this or whether you keep getting "read errors" from Windows. If you do it could be that the CD laser is on it's way out.

Now which music CD's are you trying to play? Are they original or CD-R's. If they're CD-R's try with an original disc instead. CD-R's work slightly different to original discs are lasers that are on their way out are a lot more temperamental to them, also some discs contain certain cheap dyes that can cause problems for the drive to read them, especially if your drive has a cream/white CD tray.

Still no joy? Ok now it's a good idea to look at what you were playing before your CD drive stopped working. There are a number of discs out there that are "protected" to stop you copying them. Normally there is a small logo somewhere on the disc that states "Copy protected - This disc might not play in a computer and some car CD systems". If the discs you are trying to play is one of these then this could be your problem - the logo by the way is very small and sometimes doesn't even have the "the disc..." bit or the copy protected bit on it, sometimes it's just a picture of a CD with a hand over the top of it pinching at the disc and a line crossing it out, I've also seen the following logo on some discs - http://worldcadaccess.typepad.com/photos/uncategorized/cc.jpg. If the disc is one of these (there are a lot of them around), this could also be what is preventing your drive from playing it, especially if the laser is on it's way out it will be more prone to the copy protection method.

Then finally there is also the good old Sony rootkit that stops your CD player in your computer playing most music CD's. It alters Windows to stop you playing or ripping music from most CD's (see http://en.wikipedia.org/wiki/2005_Sony_BMG_CD_copy_protection_scandal) it was put on to some Sony BMG CD's in 2005 all of which were recalled due to the problems and vulnerabilities this opened up to customers. However despite Sony's mass recall of these discs there is a high chance there is still a few lying around which have been owned by people who never heard of the problem, or didn't use the CD's in the PC at the time and weren't affected. The only problem with this is that when people start giving these CD's to charity shops or selling them at car boot sales you open up the problem then of someone else buying the disc and installing the Sony rootkit onto their PC.

To check if you have the Sony rootkit on your computer and to remove it you can go to the following Sony website for a their removal tool

http://cp.sonybmg.com/xcp/english/updates.html

With all the messing around the companies are doing trying to protect the CD format now I don't trust the CD format myself anymore and buy all my CD's on MP3 from Amazon, at least I know that they are all fully DRM free, and I can burn them quite safely onto my own CD's and keep backups of them on my PC and not have to worry about the companies devious methods to protect their property and upset their customers.

Post 35 of 117

internet explorer 7

by metehanoglu - 5/2/09 12:53 AM In reply to: Help! DVD drive doesn't recognize music CDs anymore by Lee Koo (ADMIN) Moderator

I had been using explorer 7 and everythig was normal,but I have seen explorer 8;a newer one. so I download 8 and loaded it.But I couldn't started some e-government sites. So I removed explorer 8 and loaded eplorer 7 again but this time I can not start e-government sites. I can not remove explorer 7 all from my computer in order to upload 7 again.What must I do?

Post 36 of 117

Wrong forum

by hacker27 - 5/2/09 4:11 AM In reply to: internet explorer 7 by metehanoglu

I would suggest starting with the correct forum. This is a thread regarding optical drive issues.

Post 37 of 117

Re:Unable to Play Music CDs

by Jakeman97 - 5/2/09 4:30 AM In reply to: Help! DVD drive doesn't recognize music CDs anymore by Lee Koo (ADMIN) Moderator

You stated your DVD/RW could read data so I don't suspect the read lasers in the drive. Have you downloaded/installed any new software or updated any of your programs recently? I believe the CODEC required somehow took a trip (accidentally deleted) or has been corrupted. Did you try your music CD in another player? For instance the one in your car, or a friends computer. CODECS can be downloaded and replaced.
Jakeman97

Post 38 of 117

Answer to Bob

by Yarenka - 5/2/09 5:24 AM In reply to: Help! DVD drive doesn't recognize music CDs anymore by Lee Koo (ADMIN) Moderator

Hello Bob ! I've just experienced the same problem and found this on the web which worked for me .

First save the register
Then go to excute panel type regedit and ok
Then cancel Upperfilter and Lowfilter in > HKEY/LOCAL/MACHINE/SYSTEM/Current control Set/Control/Class/
4D36E965-E385-11CE-BFC1-08002BE10318

Good Luck !

Olga.

Post 39 of 117

DVD drive doesn't recognize music CDs

by barbiedoll32560 - 5/2/09 5:52 AM In reply to: Help! DVD drive doesn't recognize music CDs anymore by Lee Koo (ADMIN) Moderator

I DON'T know the answer, but have a similar problem and have already tried lots of stuff that DIDN'T work. I have a Sony DVD+/- RW drive in a Dell laptop running Windows XP. About a year ago, the music component just went wacky. If I try to play CDs, the music is garbled, like the CD is not spinning at a consistent speed. If I try to add music to my computer via CD, the files are garbled. If I try to burn, I get a blank CD. This happens no matter which program I use: iTunes, MusicMatch or Windows MediaPlayer. However, I can watch DVDs and process CD-ROMs, no problem. I bought a new DVD drive and installed it, same problem. I bought a case and tried the new drive externally via USB connection, same problem! I tried to update my drivers but my computer is telling me they are fine. I tried to find new software for my drive on both Dell and Sony websites but no luck.....my hardware is not listed on either site. Anyway, your problem sounds similar to mine, except worse, because my drive still recognizes the CDs, it just doesn't play them properly. All of my techie friends agree that it must be a software problem, but nothing we've tried to correct it has worked. (Well, someone told me to buy a totally different kind of DVD drive and try installing that, but I've already dumped more $$ into this than I wanted to!) Maybe someone will come up with a solution that will work for both of us!

Post 40 of 117

When our drive stopped recognizing CDs

by catkenobi - 5/2/09 5:55 AM In reply to: Help! DVD drive doesn't recognize music CDs anymore by Lee Koo (ADMIN) Moderator

after we tried downloading drivers (if we could find any) and uninstalling and reinstalling, we came to the conclution it just didn't work anymore. We bought an new one, installed it and haven't had a problem since.

Post 41 of 117

dvd drive not recognized

by Garken - 5/2/09 7:19 AM In reply to: Help! DVD drive doesn't recognize music CDs anymore by Lee Koo (ADMIN) Moderator

try uninstalling it in device manager and then rebooting your computer. this may work.

Post 42 of 117

I'LL BET YOU HAVE DIRTY HEADS IN THE DVD

by rockdoc590 - 5/2/09 7:39 AM In reply to: Help! DVD drive doesn't recognize music CDs anymore by Lee Koo (ADMIN) Moderator

Dear Bob,
I have the same DVD burner and use it a lot. I have experienced the same problem, as well as it not recognizing DVDs periodically. I've found the commonest problem to be dirty heads on the DVD drive. There are many commercial DVD cleaner discs out there. They are recommended to be used every 1-2 weeks. That has solved the problem for me the vast majority of the time. I now do it as part of regular computer maintenance. It is possible you have corrupted software or a defective piece of hardware, but try simple first things first. If that doesn't work, replace the drive which is very easy to do. I have had situations where that is the only solution. These drives have come way down in price.
Best regards,
Rockdoc590
Dallas Texas

Post 43 of 117

Same Problem

by hinojosa47 - 5/2/09 7:56 AM In reply to: Help! DVD drive doesn't recognize music CDs anymore by Lee Koo (ADMIN) Moderator

Well I had the same problem and it did the same thing couldn't find it so it said to take it out which i did and then couldn't get it back so had to do a reboot of the whole thing meaning once you do that it goes back in and you have to put all your other programs back in so a system restore is the only way it would put it back because in your hardware it probaly has an exclamation next to it and you do the troubleshooting only it tells you to take it on bad idea only the system restore put it back because I tried everything.

Post 44 of 117

DVD drive doesn't recognize music CDs anymore

by cris61 - 5/2/09 8:06 AM In reply to: Help! DVD drive doesn't recognize music CDs anymore by Lee Koo (ADMIN) Moderator

Hi, I don't know why I've been put in touch with you, I was only interesed in your qery about this, and I am sorry but have no help. I must say I have had the same problem and cannot rip any music to my MP3 players, and I thought it was just me, or my pc at fault - obviously it's not. Let's hope someone can help us!!
Regards, Cris

Post 45 of 117

DVD Player may be worn out.

by Mike Hallock - 5/2/09 8:42 AM In reply to: Help! DVD drive doesn't recognize music CDs anymore by Lee Koo (ADMIN) Moderator

Hey Bob.

With all the conversion that you did, your DVD may be worn out! aGet yourself a new one. Choose Plextor DVD. They are outstanding and so easy to use, they may make your world liveable again. And Plextor DVD players are at good prices. Do buy directly from Plextor.com .

Good look in the future with your endeavor.

Mike H.

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