Samsung: BD-P2500 firmware update
Works ok.
by donbuczynski - 4/16/09 6:42 PM In reply to: 2.5 firmware by dan104I have updated my 2550 with the new firmware via USB. I do not notice any playback difference which I expected; all disks I have played ok on the previous firmware. Only did a short test of one blu-ray title just to be sure my player was still in good working order. If you are not experiencing and playback issues, this update may not be necessary.
Auto update
by SoCalHD - 4/17/09 5:51 PM In reply to: 2.5 firmware by dan104I just fired up the BlueRay to watch something from Netflix and got the notice for the update. It took about 10 to 15 minutes to upload and then another 5 to update. Pretty painless other than it took a while. I have not had any issues with any discs to date so I will not have much to compare it with. The biggest issue that has affected my BD-P2550 is when watching Netflix and there is a volume spike in the show, the sound will sometimes be out of sync with the video afterwards. I have to restart the video and fast forward fix it. Blue Rays play as expected (flawlessly) and upconversion is great depending on the quality of the original content provided.
Samsung BD-P 2550 Firmware 2.5 update via LAN - Beware!!!!!!
by BluRick - 4/17/09 7:02 PM In reply to: 2.5 firmware by dan104I see several pro/cons to the upgrade...but mine is turning out to be very expensive.
1.) I run my Samsung BD-P2550 connected to Netflix. Since it was basically a free service if you already get netfix I'm pretty tolerant. There have been several selections that would lock up the unit in a specific place... but I would just move on and find something else. Mostly older movies seem to have this problem and probably relates to the 24fps problem I see several places.
2.) I purchaced my unit last Christmas 12/08 along with a 52LNT850A and have been pretty happy.
3.) At the time I purchased there were several firmware upgrades and and few in the following months. However, the best time to be notified is when the you power the unit on. My first update was via USB, since then the LAN.
4.) Last night the worse case scenario. I just finished watching one movie, unloaded it, and put in Band of Brothers disk one of 10. Normally, because the reaction is so slow... I just hit the eject/play and went back to seat, kicked my feet up. The firmware upgrade warning came up and I thought I hit the exit button, as I didn't want to go through the usually precautions and just wanted to watch the movie.
2.) I noticed the movie started to pause for a second or 2 every 15-secs or so. I was starting to think I purchased a bad disk, or it was some strange effect to the move some new edge or age effect (who knows these days).. anyway I went through several menus, start stop the movie etc, but it seemed to be getting worse.
3.) Oh crap, the verifying firmware Dialog popped up. The unit was upgrading while the moving was on. I quickly stopped the movie, but was afraid to do much else as I know powering off is critical/fatal error.
4.) The Do not Breathe unit is updating and will power off automatically came up. Ok, so far so good... more time goes by ... Unit powers off... ok good.
5.) Power unit... Loading (looks good... I though, however why is Netflix and Pandora missing from start up splash panel)
Guess what that's all she wrote... will not go past LOAD on display.
The signal from the Blu-Ray player to the TV stops... TV displays AnynetConnect device disconnected.
6.) panic ensues... I tried power/off eject... OPEN displays, but the door will not open. If I repeated hit eject within first 5 seconds of pwr on it will change several times but then appears to lock up.
7.) Basically, the unit is broke, and I didn't even want to do the firmware upgrade.
8.) Write email to Samsung - Reply Advanced problem ...call..
9,) Attempted to explain problem several times... I think basically the person on the other end is trying to fill in problem from drop down dialogs...
10.) Finally, I get. So do you want your unit serviced? Of course, since past 90day labor is not covered. I have to fax my receipt and then the I have to ship my unit out for repair. I asked if there was any local place, reply no. Did I mention I have to pay for labor...
11.) As I have a 1/10 $100 Bluray disc set I would like to retrieve the disc prior to sending the unit out.
Is there a way to eject the Disc Manually - As I see a Samsung Tech person who actually seems to know about the unit reply in this forum. It would be nice to know.
12.) I did receive a ticket
13.) If anyone can recommend how to upgrade/downgrade the firmware without a screen, or the setup menu coming up. (Yes, I tried hit menu within the first 5 seconds to no avail)... I'd appreciate any pointer.
14.) I also tried putting 2.5 firmware on a USB fob.... It lights up the signal that the USB is there, but it won't update.
- Needless to say the cd is not a viable option since the door won't open.
Needless to say, Netfix users beware. I do not recall a way to disable auto-notification... but its back to the manual... Otherwise, i might sell this off and look for another manufacture. This is too costly a problem, when not even attempting to update.
Samsung should offer upgrades
by Sirius267 - 4/17/09 8:18 AM In reply to: BD-P2500 firmware update by sproy218I agree it is dishonest to advertise that the player is upgradable and then never offer upgrades. I was disapointed that Samsung turned out to be sleazy in this manner.
Not fully disclosed
by hackajar - 4/18/09 8:09 PM In reply to: Samsung should offer upgrades by Sirius267I got the BD-P2500 because it was advertised with Pandora support. Must have been a mistake on the Fry retailer part. After reading through all these posts I still have two questions:
* Why can't I just buy a "special" upgrade to get the Pandora support?
* Why are the USB flash files the EXACT same file size, yet only one player supports Pandora? This tells me you purposely cripple the 2500 model to make the people who paid for the 2550 model happy.
Couldn't you offer the new pandora upgrade to the 2500 people and if anyone complains about their 2550, you could just tell them that they got it "early" as their "special"? What are you telling them now that you support it on all of your other models? Won't they get mad that ALL Samsung BR players now support it and they paid for a "special" that is not so special any more?
PS
by hackajar - 4/18/09 8:13 PM In reply to: Not fully disclosed by hackajarI should also note, I got the 2500 because it has a matching front bezel to my Samsung receiver. I would have gotten the 1600, as it was cheaper, but this made it look nicer in my setup.
Agreed
by sproy218 - 4/19/09 7:42 AM In reply to: Not fully disclosed by hackajarBest Buy bought the 2550 as an exclusive in order to avoid the Holiday 'beat my price' competition. Now that they haven't got any of these Pandora enabled models to sell, there is no good reason to keep Pandora off the 2500.
I guess Samsung would rather have its "leading edge" 2000 model blu-ray player lack an attractive feature. After all, they need to differentiate the 2500 from the 2600.
it was fully disclosed...
by Samsung_HD_Tech
- 4/19/09 11:28 PM
In reply to: Not fully disclosed by hackajar
Guys,
I find it interesting that on one hand, we're accused of "not updating when new technology is available".
We did.
Supports DTS-HD HRA/MA Decoding
Supports Netflix VC1-AP HD Stream.
Supports BD-Live
All of those came as ways of firmware. Those were new technologies, and kept with the promise of keeping up with new technologies.
The <b>feature</b> of Pandora was an exclusive to one upgraded version, even marked by a different, exclusive model number. A different model number denotes that one product is different from another. The key word being <b> exclusive</b>.
If you wanted Pandora, or needed Pandora, the option of having Pandora was available on the BD-P2550, which was available for sale before the BD-P2500.
The early adopters of the BD-P2550 paid for a feature that no other manufacturer offered in a Blu-Ray player. That's why they purchased the BD-P2550 from the retailer that was offering it as an exclusive.
hackajar, if that's something a different retailer advertised, I would go back and have them make it right. We don't control their advertising, and if a mistake was made, you may have some leverage through the retailer if they did indeed make an error.
--HDTech
imagine the possibilities
- Click here to visit the Samsung forum
- Click here to visit the Samsung store on CNET
I have no problem with the upgrade policy
by dan104 - 4/20/09 6:36 AM In reply to: it was fully disclosed... by Samsung_HD_Tech
I have no problem with the upgrade policy, like others I bought the 2550 because at the time, it was to support Netflix and the price for the 2550 was the same as the 2500 (Best buy vrs JR).
My discomfort was that when the Firmware was released it was not firm (it is shaky at best, I have yet to try the 2.5 so maybe that might be better). As a Java Architect I suspect the box may not have the memory to support all of the features intermixed at once which could be why it passes QC but is so shaky in the field.
My desire would be to have it play Netflix streams without having to a treat movies like old dubbed Japanese films
(watch the mouths move then wait for the words to come out), heck although it was advertised with a high end sound processor that does not help when it can’t handle normal sound correctly.
I don’t need new features I just want the advertised ones to work 90% of the time.
Dear Samsung
by rickinesc - 4/20/09 9:44 AM In reply to: it was fully disclosed... by Samsung_HD_Tech
May I suggest there could be a new revenue source for Samsung and for other hardware manufacturers? You could provide some firmware upgrades without charge, but you could also make available additional features for an extra charge. Apple is doing this with revisions of its software for iPhone/iPod Touch. Apple also has a brilliant idea -- allowing third-party vendors to create apps for their products. Samsung could also do this, test and approve the code, and then make these new features available to consumers. I think many of us would pay to have Pandora and I wonder if we might also get access to other streamed video sources beyond Netflix. This could be a whole new niche business!
We call that hacking
by dan104 - 4/20/09 11:17 AM In reply to: Dear Samsung by rickinescWe call that hacking, and in my world you find hacks for tons of computer produces. But in order to make it work the vendors have to release their base code, or there needs to enough interest to make a good study of the product.
Blu-Ray is Java based, and the code is tightly controlled. You can assume that the 2500 was based on the 1500 and the 1600/3000 are based on the same code set, so no way would Samsung release it.
Bottom line, don’t hold your breath, if you want Pandora, go figure out how to load 2550 firmware into 2500, I bet it has been done, try the AV forums.
Dear Samsung
by Samsung_HD_Tech - 4/21/09 12:46 AM
In reply to: Dear Samsung by rickinesc
rickinesc,
We're doing that with widgets in the televisions right now. Hopefully we'll see some neat technologies come down the line for the 2009 and forward models, as widgets were not available in 2008 (with the exception of InfoLink).
Currently, the widgets are free - but that may change. I certainly can't guess the future of a technology that has so many possibilities.
Before it is suggested, the widgets will also not be going backwards into 2008 models outside of what was offered in 2008.
--HDTech
imagine the possibilities
- Click here to visit the Samsung forum
- Click here to visit the Samsung store on CNET
Thanks for your reply; sorry to hear that
by rickinesc - 4/21/09 7:58 AM In reply to: Dear Samsung by Samsung_HD_Tech
I'm sorry to hear that Samsung is not planning anything for previous devices. I urge you to reconsider -- there is a vast untapped market there. This is not hacking that I am suggesting (as one previous poster wrote) but a way to increase the value of "old" products and create a long-term relationship between the consumer and Samsung. I hope you can present the idea to your marketing folks. It's bound to appeal to them on several levels. Thanks.
Still didn't address my concern
by hackajar - 4/20/09 2:25 PM In reply to: it was fully disclosed... by Samsung_HD_Tech
I bought my 2500 4 weeks ago. After the 2550 left production. My question still unanswered:
Why can you release Pandora Feature for 2500 now that we have left the early adopters phase for the 2550?
Especially since all other players currently sold by Samsung _still on the market_ now support it:
http://www.vanns.com/shop/servlet/item/details/487399817/samsung-bdp2500
Still didn't address my concern
by Samsung_HD_Tech - 4/21/09 12:50 AM
In reply to: Still didn't address my concern by hackajar
hackajar,
I answered that above:
http://forums.cnet.com/5208-13973_102-0.html?messageID=3028529&tag=forums06;posts#3028529
--HDTech
imagine the possibilities
- Click here to visit the Samsung forum
- Click here to visit the Samsung store on CNET
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