Hi, I have a big complaint against Tracfone that I had to complain to the FCC about. Anyway, I don't think I will get my 200 minutes back. The phone won't work in my area code, but Tracfone sells the phones in my area code/zip code.
Anyway to get my money back (in lieu of a small claims lawsuit), I've decided to sell the phones (2). They are Motorolas small palm size flip phones. I want to know if I sell it, what do I (or the buyer) do with the SIM card? Does the owner have to buy a new Sim card and replace the one inside?
Not sure how these cells work, so any help would be helpful.
Tracfone had a SIM and Serial number. It's worthless to me, and probably to them.
I would highly suggest no one buy a tracfone. If you do, be sure the phone number is activated right there in the store while you're there.
Those work fab here. Sadly many are not in the know about how cell phones work. That is -> Not all carriers work everywhere.
Bob
OP, as per your question about the SIM card for your old Tracphone, it is not your concern because your old SIM is deactivated when you cancel service. It is up to the new owner to either transfer their existing SIM to the phone or purchase a new SIM/subscription from their provider. Sorry to hear you had any problems.
Tracfone tried to get the phones to call out and receive phone calls, and it couldn't. Which indicates they don't work in the area code/zip code. Besides Amazon where can I sell it? I'm going to lose about $160 in minutes, but I don't care.
Perhaps I should just put this online for sale? However, I'm still not getting the minutes refunded. Just a big loss on my part. Tracfone should know what phones work where. If it doesn't operate in area code 773 / zip code 60600 then they should not sell them.
In fact, any for sale listing is dismissed without notice.
-> Where I've used tracfone without issue.
From Massachusetts from Springfield to Boston then all the way down to Washington, D.C.
Then Las Vegas to Los Angeles. Then from Springfield all the way down to Little Rock, AK.
And Omaha, Nebraska area.
Like I said, it works for us. There will ALWAYS be somewhere that some phone or service won't work.
-> It's unclear why some don't know this.
Bob
This is not about the simple notion of a carrier not having coverage in particular location. Tracfone should not be permitted to sell their products in a wide area (not local) where they do not offer service/have roaming partner or coverage. Likewise, a retailer should not be allowed to carry their products as such. No, I do not excuse consumers from having to do adequate due diligence, but limiting their sales to areas with generally wide coverage does help both consumer and company providing the service (less CSR headaches).
-Pedro
All of them need to close up shop!
I'm still not entirely clear if you follow, but I agree that the carriers might benefit from a nice 'slap' every once and awhile
.
I will use SW WI as an example. There are no ATT wireless stores in that part of the state since they do not offer native coverage and very little in the way of roaming coverage. If tracfone (etc.) has to rely on ATT for their coverage hence it would make no sense for the FCC to permit their services to be sold in such an area. Again, we aren't talking about granular coverage over a couple of square miles but widespread lack of service in a particular area/region.
-Pedro
Not a single carrier I know today could cover it well enough for everyone out there. Do you think that today's newer owners understand the limitations of cellular coverage?
I already know the cell companies are not ready to hold classes on how such things work.
Bob
Hence the need for a little more consumer protection that was certainly lacking a little under the former regime.
-Pedro
What is wrong with a little consumer responsibility? No more legislation is needed. It is up to the consumer to do a little research and most (if not all) cellular providers offer a 30 day trial period to allow cancellation of svc without ETF.
Tracfone (and other wireless carriers) should not be given the right to offer/sell service in areas where they have no coverage for 100+ miles. Place such as Wal Mart if permitted would willingly resell such services if allowed by law. It's simple common sense, folks. This is a mistake and you can see how many consumer problems would ensue. I'm not excusing consumers from doing due diligence, just starting off from a fair base.
-Pedro
Hope that helps get me some relief. So far no word from anyone. Not even Tracfone.
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