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Spyware, viruses, & security : file with virus in recycle bin

by inactivity - 2/23/09 8:10 PM
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Post 16 of 20

Please scan in Safe Mode and then remove the infected files

by Michael_York Norton Authorized Support Team staff - 3/16/09 2:59 PM In reply to: File emptied from recycle bin by ccthatgirl

Hi ccthatgirl,

The manual removal instructions will allow you to delete the infected files, as long as you run the scan in Windows Safe Mode. First, manually run LiveUpdate to ensure you have the latest updates applied, then restart your computer into Windows Safe Mode, launch Norton, and then run a "Full System Scan." When Norton notifies you of the infected files, select each one individually and choose to remove them.

Please try this method and let me know if you still are unable to remove the infected files.

Thank you,
Mike

Michael York
Norton Authorized Support Team
Symantec Corporation
http://service.symantec.com/priority

Michael York
Norton Authorized Support Team

Symantec Corporation


http://service.symantec.com/priority

Post 17 of 20

message to Michael York

by shaboo07 - 3/16/09 12:49 PM In reply to: Trojan.Brisv.A Removal by Michael_York Norton Authorized Support Team staff

I noticed you were helping someone out with the recycler virus. I have the same thing. Exactly what he is mentioning. Would you beable to help me as well :( where ever you directed him could you direct me there as well..i would greatly appreciate it

Post 18 of 20

There's another way to remove files from Recycler folder

by darkdestiny7 - 3/16/09 7:24 PM In reply to: message to Michael York by shaboo07

Just a note before I begin: the Recycler folder is a system-protected folder that contains all (or at least most) of your file that have been emptied from the Recycle Bin.

There's also been indications that infected files deleted by any anti-virus programs end up there (that is why the original starter of this thread could not remove it). I have experienced it before with my BitDefender AV 2009, which have detected one particular file in that folder over & over again in real-time & on-demand scans.

Anyways, to remove files from this Recycler folder:

First go to Start > Run... (for Windows XP & earlier), then type in "cmd.exe". Then type in the following code:"rd /s /q c:\recycler".

Note that if this can also work if you have files deleted from any removable storage like thumb drives & portable hard drives, you can also empty the Recycler folders in them. Just change the drive name in the code above

E.g.

If drive is E:\, type in "rd /s /q e:\recycler"

Yes, I have test run this method, & it works in removing files I have deleted over the past year.

Hope this helps!

Post 19 of 20

file in the recycle bin

by dbrendo - 3/16/09 7:52 PM In reply to: There's another way to remove files from Recycler folder by darkdestiny7

mike thanks for yr help.. i just want to add on so you can come up with something better.. when the virus hits you it suddenly changes yr system attributes to unhide and we have to hide them again. after you've hide all yr system files the file recycler and system volume information is still visible to an extent. It uses linkers pointing to its own process that it created. So its a bit hard to kill when all these processes are complete almost it does a recycle.. please look into this issue.. I have to try yr advice Thanks once again.

dbrendo

Post 20 of 20

Is a virus's deleted dll still a threat from Recycle Bin?

by jkcooper - 10/11/09 12:16 PM In reply to: file with virus in recycle bin by inactivity

I'm working on removing a virus from an older Dell PC, running XP. It was infected with a new version of the Total Security Anti-Virus Trojan
I booted it up in Safe Mode, ran the scan, and deleted the files it found (a couple of registry entries, an exe, and a dll). After running the virus scan again, the virus detection that was there has disappeared, but a new one popped up in the location:
C:\RECYCLER\S-1-5-21-3334764220-1305196271-4071926818-500\Dc138.dll
It shows up as the same kind of Trojan that the first virus was.

Is this the same dll (from the virus) that I deleted? If so, is it still a threat? If so, how do I get rid of it once and for all?

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