I have had a Dell Vostro 1700 laptop running XP for about a year. In the last couple of months I have experienced that when I allow XP to install updates on shutdown it invariably takes several hours. The same process on my PC takes only minutes. As it is during the shutdown process I don't know how to monitor what is going on. Has anyone else encountered a similar problem?
Look in the XP Event Viewer:
Click Start. Click Run. Copy/Paste:
eventvwr.msc /s
Click OK
Look in the Application and System logs for Red errors and Yellow warnings. Note that almost invariably you will have some of both, so don't freak when you see them. Just check the time of your last shutdown when this delay occurred and look at the corresponding entries in the logs for errors/warnings.
I looked in the Event Viewer and there is a warning that seems to occur every time I start the shutdown, regardless of whether updates are being installed, so it's probably not significant:-
Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1524
Date: 13/03/2009
Time: 01:56:50
Description:
Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.
The event viewer warning you see could definitely be slowing your shutdown. It may just be exacerbated during Windows Updates. In any event, it's an easy fix and an easy thing to rule out once fixed.
You need to download and run the Microsoft User Profile Hive Cleanup Service application (free from MS). Read this support page, and then scroll down the page to get the link to the download:
http://support.microsoft.com/kb/837115
Many thanks. I have installed the hive cleanup program and will see if the warning disappears and also if there is some improvement in shutdown response.
http://www.microsoft.com/downloads/details.aspx?FamilyID=1B286E6D-8912-4E18-B570-42470E2F3582&displaylang=en
Like Bob said might be malware. Try this:
http://www.microsoft.com/security/malwareremove/default.mspx
You are running security software aren't you? If not, get some.
If it doesn't work my guess is a corrupt registry file. Not good! Might try registry repair software but this has risks. Most updates are security fixes for immediate problems found on line, also risky to run a PC without them.
If you have other OS problems on this PC it might be time to start over with a clean OS installation. Do backups first.
This thread untracked.
It was that issue with Spybot's Teatimer and some other software title that produces a slow machine and more. I uninstalled Spybot and Teatimer and the speed came back.
LOOK at your combinations of security. Some don't work together.
Bob
I remember when I was dumb enough to use Symantec, one of the defaults was to check the floppy drive on exit. If you don't have a disc in the floppy drive...
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