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Download.com site feedback: CNET made a mistake with my log in

by agniredux - 3/7/09 12:18 AM
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Post 1 of 4

CNET made a mistake with my log in

by agniredux - 3/7/09 12:18 AM

When I try to write a review cnet changes my user name and says I'm not registered. Of course the only way it could have any user name is if I am registered. Then it says it sent a email to my email address and it doesn't. YES I LOOKED IN THE SPAN FOLDER. I have been a member of CNET almost since it started and somethings it screws up.

Post 2 of 4

I have notified your post to the Forum Admin.

by MarkFlax Moderator - 3/7/09 4:42 AM In reply to: CNET made a mistake with my log in by agniredux

He will get the engineers onto it.

This Profile name change problem has happened a few times, and the engineers are attempting to track the problem down, but it is proving elusive.

The fix for your profile may take a while, so all I can ask is that you be patient.

Hopefully they will get this fixed for you in quick time.

Mark

Post 3 of 4

Having issues also

by 1Sexylady - 3/8/09 7:03 AM In reply to: I have notified your post to the Forum Admin. by MarkFlax Moderator

I'm having issues with my screen name, too. At the top of the screen it says my real screen name, then when I post is says Lalalla (or something like that). I've sent a request last summer and it's still not corrected. How can I get this fixed? Thanks

Post 4 of 4

I've submitted your report...

by John.Wilkinson Moderator - 3/8/09 9:28 AM In reply to: Having issues also by 1Sexylady

Unfortunately I cannot estimate how long it may take for the engineers to get around it it (sometimes days, sometimes months), but it has been reported.

Regards,
John

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