All of a sudden I an not able to download video clips from the internet. Previously, a "download this video" box would appear, and if I clicked on it, the video would download in real as an flv file. Another thing that is confusing is that Real Player doesn't play flv extensions, but these have the real logo next to them.
There are a number of issues here.
1] Why are you no longer able to download videos? You didn't say what happens now. Any error messages?
2] From which sites?
3] I am not sure what, "the video would download in real as an flv file" means. FLV is a video file type, and if the video held on the web site is available for download, it will download as an flv file, eg "filename.flv". Real Player should not be involved.
4] If Real Player does not play FLV files, then you need an FLV player, for example the VLC Media Player will play FLV videos. Google will help you find that.
5] Which browser are you using?
6] Are you sure these videos are available for download? Some sites, eg YouTube, hold the copyright for the videos uploaded to them, and they are not available for download.
7] What Real logo? Do you mean that any FLV files you already have on your computer have a Real icon? If so, you will need to re-associate the FLV files to whatever media software you normally use to watch them. Right click the file, select "Open with", then select "Choose program". Make sure the option to "Always use the selected program to open this kind of file" is selected.
I hope that helps, and tell us more about this problem.
Mark
There are a number of issues here.
1] Why are you no longer able to download videos? You didn't say what happens now. Any error messages?
No error messages. I no longer get a "download video" pop up box. Pop up blockers are off.
2] From which sites? All, but pimarily moneyshow.com, zacks.com, other investment sites. I had been able to download for months until a few weks ago. The only thing that changed was I performed windows update. After that, I reset my restore point to a month ago, but still couldn't download.
3] I am not sure what, "the video would download in real as an flv file" means. FLV is a video file type, and if the video held on the web site is available for download, it will download as an flv file, eg "filename.flv". Real Player should not be involved.
I understand that. The real logo was by the clip, but real doesn't support flv files. I thought that was pretty strange that they were downloaded in real, and had the R logo.
4] If Real Player does not play FLV files, then you need an FLV player, for example the VLC Media Player will play FLV videos. Google will help you find that.
I have VLC on my computer, and it plays the flv files. I just can't get them to download.
5] Which browser are you using?
Internet explorer 7
6] Are you sure these videos are available for download? Some sites, eg YouTube, hold the copyright for the videos uploaded to them, and they are not available for download.
They had been available for months, and from multiple sites. All of a sudden it stopped. That's why I think it must be something I did, not the sites.
7] What Real logo? Do you mean that any FLV files you already have on your computer have a Real icon? If so, you will need to re-associate the FLV files to whatever media software you normally use to watch them. Right click the file, select "Open with", then select "Choose program". Make sure the option to "Always use the selected program to open this kind of file" is selected.
I hope that helps, and tell us more about this problem.
Thanks for your patience and help. I don't know a lot about media files. I appreciate your guidance.
Another question for you, just to be sure we are talking about the same thing.
When you say you can't 'download' videos, do you mean you cannot download the videos from the web site(s) to save onto your hard drive, to watch later? Or do you mean you cannot watch them from within the Internet Browser itself, from the web site?
Often users confuse watching a video directly from the web page, (streaming video), with downloading a video file to the computer, saving it to the hard drive, so it can be viewed at a later stage.
This is what I found.
1] I was able to watch videos from both web sites, (http://www.moneyshow.com and http://www.zacks.com). But neither site allowed me to download the videos to save them onto my hard disk.
2] I used two different browsers, IE7 and Firefox, and they both showed the videos without problem.
3] In moneyshow.com the videos were displayed using the JW FLV Media Player. In IE my Security settings kept asking me if I wanted to allow ActiveX. These are Internet Explorer components that are downloaded and installed by web sites to allow the user to interact fully with those web sites. ActiveX can either be signed, (generally safe), or unsigned, (safety is not guaranteed), and can be blocked, allowed, or prompted to allow in IE Tools > Internet Options > Security tab, then the IE Globe Custom settings button. In my own IE I have blocked all unsigned ActiveX, but set for prompting for any signed ActiveX, hence the prompt I received to allow ActiveX. I had to allow them to see the videos.
In zacks.com the videos are played in something called etvmedia, also an FLV Media Player, but I also had to allow ActiveX.
It may be that your IE Security settings are now set too high to allow any ActiveX, so perhaps you an check those.
I note from zacks.com that their videos are available at YouTube, http://www.youtube.com/user/ZacksInvestmentNews
In Firefox there were no such prompts.
4] In IE, if you are on the page where any particular video is supposed to be displayed, you may see an option to "Download the FLV player". If not, right click the video area to see what options you have. For example I was able to select "About FLV Player", and a small page opened up asking if I wanted to download the player's browser plugin. I didn't go any further as the videos worked for me.
5] I didn't see any Real logos when playing these videos, so I am not sure why you are seeing those. I must admit I am unsure of why that is.
Does any of that help?
Mark
Wow.
I think you have it. I can watch, but can't download to watch later.
I'll check the security settings and get back to you.
Back to the voyage.
Did you figure out what's going on with your player and why that pop up doesn't come up anymore? the one that says....download this video?
stupid thing geeeeeze this friggin windows media player is giving me problems over and over....anyway if you figured out what went wrong i sure would appreciate some help
what media player were you using when it DID download off the internet etc? GOd I uninstalled mine and now I forget which player it was...
I understand exactly what Oddessus is speaking of. Previously, when I went to a site where there was a download available, if I moved my cursor over the video, I got a pop-up option to "download this video". When chosen, it would download with whatever file extention format the video was and when I clicked it on my Windows Explorer, it would play with the default player for that file extention (as long as I had not reassociated the file extention with a different player). I am in the same boat because I no longer receive that download option pop-up. I think it is something that was reset either in IE Explorer or my OS, which is Windows XP Pro. My feeling is that this was done via updates or whatever that reset the internet options and I haven't been able to determine area should be enabled, disabled or set to prompt. I have been trying to find a solution for this for a long time. So far, I have NOT been able to resolve the problem. It sure is frustrating!
As this problem is now not confined to just the one user, I wonder if there has been a change in the web sites, rather than an update or other problem.
Has anyone contacted those sites to explain their difficulties? It could be more widespread than we think, or it could be a change in policy decision, and their replies could be interesting.
Mark
Mark, in response to whether the sites have been contacted, I have done so. I have either received no response from them or have been told it has nothing to do with the sites, but must be a setting in my IE or OS.
I have spent hours researching and making changes one at a time to IE, then testing, without any positive results. I will say this ... while on a friend's computer, I went to one of the sites that gave me the pop-up before on my home computer and THERE IT WAS, so from that I have to assume it is something with my computer.
Thanks for your input.
Trisha
So it does seem that this is a setting in IE.
I tried the two sites stated with both my IE7 and Firefox, and I was unable to download from either site.
I've just tried http://www.moneyshow.com in Firefox. I have a Firefox Add-on called NoScript installed and this helps me prevent unwanted scripts from running within the browser. But even with allowing all of the scripts from that site, I could not find a way to download any of the videos. I could play them in the browser without problem.
When I looked at their FAQ, http://www.moneyshow.com/faq.asp I could see plenty of mention about videos and how to watch them, but I couldn't see anything, (admittedly just a quick glance through), about how to download them. However, I can see a section about how to download Podcasts, but as this discussion is about downloading videos, I didn't try that.
In http://www.zacks.com I tried a different approach. I did not allow any scripts in Firefox but that stopped me from playing videos. As soon as I allowed them all, I could play the videos, but again, I could see no way to download them. All I could find, clicking one of the icons displayed on their video player whilst it was playing, was an option to Email a link for the video, Embed a link to the video in my own web site, Link, (seemed to do nothing), or RSS, for an RSS feed.
I checked their FAQ, and found even less about videos, and nothing about downloading them. http://www.zacks.com/help/faq/index.php
So I am at a loss here. I didn't try any of these with IE this time, but I got the same results with IE and FF the last time I tried.
Mark
I went to this site here and downloaded realplayer again...........works great......
http://www.real.com/
download the free version
and congratulations for discovering what to do.
Mark
I must agree with you, Mark. I went to www.moneyshow.com/video/video.asp?t=1
That gives 1851 video's (not all on the first page, luckily), but when I right click I don't get the 'download this video' option, neither in Firefox nor in IE7. In fact, I don't think I've ever seen in any browser.
So I assume it was something some people (but not you and me) installed in their browser themselves.
Kees
While I wrote my post, there appeared a post above that said you had to need real player to get it. And I don't have installed that. Apparently you don't have either.
Kees
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