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Windows XP: Google Sites Won't Open

by xelaw - 1/5/09 10:38 AM
Post 16 of 28

It will be interesting to see

by MarkFlax Moderator - 1/8/09 12:52 PM In reply to: Just For Grins... Please Try... by Grif Thomas Moderator

if this is the same problem.

Sorry Grif, I've been tracking this discussion because I have seen a number of such problems reported lately, and one in particular in V&S about a member unable to log into Dell's secure payment page that we have not been able to resolve.

I know that is not the same as Google, GMail and Yahoo, but some of the symptoms seem similar, and this file wdmaud.sys may be a common cause if it is elsewhere than System32\Drivers directory.

But I'm holding off for the moment until I see more.

Mark

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Post 17 of 28

Mark, We're Dealing With It On the McAfee Forums Also

by Grif Thomas Moderator - 1/8/09 8:23 PM In reply to: Just For Grins... Please Try... by Grif Thomas Moderator

Seems like wdmaud.sys is hiding from the normal scanning process, much like a rootkit.

We'll see.

Grif

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Post 18 of 28

I found wdmaud.sys

by xelaw - 1/8/09 10:48 PM In reply to: Just For Grins... Please Try... by Grif Thomas Moderator

I found wdmaud.sys in my /system32/drivers folder. What does this mean? According to Windows Explorer, it was last modified on 13 April 08, long before I started having any problems.

Note: Due to the depth of this discussion thread, no additional replies can be accepted for this post. If you have comments to make, please reply to the original post at the beginning of this thread.
Post 19 of 28

Xelaw, That File Is LEGITIMATE.. Don't Delete..

by Grif Thomas Moderator - 1/9/09 3:16 PM In reply to: Just For Grins... Please Try... by Grif Thomas Moderator

If you read my post in the thread mentioned in my earlier link, you'll see the "C:\Windows\System32\drivers\wdmaud.sys" file is intended to be there.. It's only a problem if the file resides in the C:\Windows\System32 folder, exactly as Mark mentioned below.

Hope this helps.

Grif

Note: Due to the depth of this discussion thread, no additional replies can be accepted for this post. If you have comments to make, please reply to the original post at the beginning of this thread.
Post 20 of 28

In reply to - I found wdmaud.sys

by MarkFlax Moderator - 1/9/09 2:52 AM In reply to: Google Sites Won't Open by xelaw

I've started this new sub-thread as forum limitations restrict sub-thread lengths.

xelaw, I am sure Grif will confirm this, but if that wdmaud.sys file you found is in C:\Windows\System32\Drivers, then it is probably the right file and is needed by the system to work correctly. Don't delete or modify its name.

It was only if you had found another version of wdmaud.sys elsewhere in the System32 folder itself, (and not in the Drivers sub-folder), that this could have been a cause for your problems.

Hopefully Grif will have some other ideas for you, as this disabling of Google search seems to be a growing problem.

Mark

Post 21 of 28

Another File/Driver To Check For..TDSSserv.sys

by Grif Thomas Moderator - 1/9/09 3:19 PM In reply to: Google Sites Won't Open by xelaw

Please follow Marianna's instructions in the link below to search for the "TDSSserv.sys" file/driver:

http://forums.cnet.com/5208-6132_102-0.html?forumID=32&threadID=319948&messageID=2926532#2926532

Hope this helps.

Grif

Post 22 of 28

bogus websites - wdmaud.sys file the culprit apparently

by njwxgirl - 1/13/09 4:39 PM In reply to: Google Sites Won't Open by xelaw

I had a google problem. Windows XP sp3, firefox. Using google in the search box at the top of the browser gave me a page full of bogus links. The supposed web page titles and summary info looked legit, but the links didn't match.

On the AVAST forum someone said they had success fixing the problem by removing a bogus file:

C:\WINDOWS\SYSTEM32\wdmaud.sys


I had this file, renamed it, and that seems to have cleared up my problem.

Post 23 of 28

Monster Market Redirect

by Festerf - 1/14/09 2:25 AM In reply to: bogus websites - wdmaud.sys file the culprit apparently by njwxgirl

I discovered the problem i had was with a monstermarket redirect which was not removed correctly on the first scan of anti spyware software... after running combofix all was sorted :) thanks for your time guys

Post 24 of 28

And Did You Read The Earlier Post From THIS Thread

by Grif Thomas Moderator - 1/14/09 8:07 PM In reply to: bogus websites - wdmaud.sys file the culprit apparently by njwxgirl

Same thing...Here's that link:

http://forums.cnet.com/5208-6142_102-0.html?forumID=5&threadID=323656&messageID=2946795#2946795

Hope this helps.

Grif

Post 25 of 28

Spam Search Results ob Google & Yahoo caused by "wdmaud.sys"

by PsychoRocketRanger - 2/6/09 4:23 PM In reply to: bogus websites - wdmaud.sys file the culprit apparently by njwxgirl

I was having the same trouble...

I'm on Windows XP Pro SP 2, using Firefox 3.0.6

When I used Google, Live, or Yahoo searches, I'd get link results like: police-xp.com, toseeka.com, antivirus-scan.com, antivirus.com, moxiesearch.com, couponmountain.com, monstermarketplace.com, areaconnect.com, searchexplorer.com, and info.com.

When I'd search using Blackle (an energy-efficient version of google), Gigablast, Altavista, and Lycos I get the normal link results that I am used to; sites like: law.cornell.edu, usconstitution.net, wikipedia.org, house.gov, law.emory.edu, archives.gov, findlaw.com, gpoaccess.gov, and memory.loc.gov...

I'd also get normal search results from Google & Yahoo IF & ONLY IF I went through a proxy server

To add to my wonderment, when I searched Google, Live, or Yahoo and got the weird links, I'd still seem to get the proper site descriptions....

I had been having this problem since Google's "This Site May Harm Your Computer" issue on Saturday, Jan. 31st, for which I was up and had experienced first-hand, though I am not sure if they're related, but it sure is suspicious, as I had tried clicking Google's info link about "This Site May Harm Your Computer", but that page would never load, it would just go to a blank screen. When I clicked on the website result link, instead of taking me to my desired website it would take me to the info page that previously would not load, but would offer me no way of getting to the actual site. About 30 minutes later that issue was gone, but I then started getting the bogus link results...

I cleared my history, cookies, & cache. I made sure that I had the most up-to-date installs on my OS, browser & its plugins. I scanned my PC with AVG, TrendMicro, Adware, Spybot Search & Destroy, and with HijackThis... they all found nothing...

Totally frustrated, I downloaded Norman AntiVirus and scanned with that and it found that "C:\WINDOWS\system32\wdmaud.sys" was infected with W32/Agent.LED. Norman deleted the file, and all was well after that.

As an example of the problem I created a pic with screen shots here: http://i166.photobucket.com/albums/u81/stormyygirll/All-ConstitutionSearch2-5-09-1.jpg
It shows, side-by-side, my Blackle, Google, & Yahoo search results for "U.S. Constitution".

Post 26 of 28

Yep, Previously Suggested In This Thread..

by Grif Thomas Moderator - 2/6/09 7:04 PM In reply to: Spam Search Results ob Google & Yahoo caused by "wdmaud.sys" by PsychoRocketRanger

Here's that link:

http://forums.cnet.com/5208-6142_102-0.html?forumID=5&threadID=323656&messageID=2946795&tag=forums06;posts#2946795

Interesting information about that malware file.. At the original posting of this thread, in early January 09, NONE of the major malware detectors were aware of the problem and as such, did NOT detect it as malware.. All of them do now..

Good job and hope this helps.

Grif

Post 27 of 28

My Problem is Solved

by xelaw - 2/8/09 3:31 AM In reply to: Yep, Previously Suggested In This Thread.. by Grif Thomas Moderator

Since I started this thread, I feel obliged to state how MY Google problem was finally solved:
The cable company technician came today and replaced the modem with a new one, and now all Google sites seem to work. Still don't understand
how a faulty modem can discriminate against just Google, but it
happened.

Post 28 of 28

How to Make Chrome work on Windows XPS3

by miglenda - 4/25/09 10:33 AM In reply to: Google Sites Won't Open by xelaw

Hi..No doubt you have this resolved by now as it is April /09

If not..This will fix it..Thankfully, someone found out that it was Ctfmon.exe that was causing Chrome to always fail for some reason. So, all you need to do is to simply disable the process and Google Chrome would work just fine. The trick was how that can be done. Again, that merely requires you to check out the Microsoft's support site and the instructions are all spelled out there. In fact, it tells you how to remove Ctfmon.exe entirely.

But before removing it, you might want to check and see if you really need the process or not. Now according to Microsoft, ‘Ctfmon.exe monitors the active windows and provides text input service support for speech recognition, handwriting recognition, keyboard, translation, and other alternative user input technologies.’ Sounds to me like something I don't need at all (thankfully!)

And apparently, all you need to do is to unregister a couple of dlls, reboot and you'll then be able to enjoy using Chrome! Yup. A very simple and painless fix indeed!



Run Regsvr32 /U on the Msimtf.dll and Msctf.dll Files
1. Click Start and then click Run.
2. In the Run dialog box, type the following command:
Regsvr32.exe /u msimtf.dll
3. Click OK.
4. Repeat steps 1 through 3 for the Msctf.dll file.
5. Reboot.

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