Forum feedback: How To Contact CNET?

How To Contact CNET?

I've had a problem submitted for a month. The automated response is:


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This e-mail is to acknowledge receipt of your message. We make every effort to respond to all customer inquiries. Your query has been assigned case number ref_no. In addition to this acknowledgement, you will receive a direct response from a customer service representative. Please refer to the above case number if you don't hear from us within 5 business days. Our office hours are Monday through Friday, 9 a.m. to 4 p.m. PST. Again, thank you for the opportunity to better serve you.

For answers to our most frequently asked questions, please refer to our Knowledgebase:
http://artistupload.custhelp.com/cgi-bin/artistupload.cfg/php/enduser/std_alp.php

Regards,
Artist Uploads
Customer Service
CNET Download.com
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I know their office hours, but if I could find their phone number that would be a lot more useful. I wish it were right in front of my eyes and I were stupid but I can't find any. Any help would be appreciated.