Version: 2008
Advanced Search
advertisement
advertisement

Forum display:

Download.com site feedback: Problems contacting Upload.com

by BONEMEAL - 1/28/09 8:15 AM
advertisement
Click Here
Post 1 of 3

Problems contacting Upload.com

by BONEMEAL - 1/28/09 8:15 AM

(I am posting this here because I have not received any responses from emails I sent through the support page.)

I cannot manage my subscriptions in the "my account" area of upload.com?

When I choose "Payment Information" and then select the "Click Here" by one of my product listings, it takes me to a page with specific info about that subscription. The sentence at the top this page reads: "To edit the payment information below, click the "Edit" link at the bottom to change it." Problem is, there is no edit button listed at the bottom of the page? I checked this page in multiple browsers to see if that was the issue but I still have the same problem?

Post 2 of 3

Email me directly please...

by Lee Koo (ADMIN) Moderator - 2/2/09 10:07 AM In reply to: Problems contacting Upload.com by BONEMEAL

Hi BONEMEAL,

Please email me directly and I'll pass this along to the appropriate folks to help you take care of this.

Please include all necessary info about your account and what needs to be done.

Email me at: messageboards AT cnet DOT com. With the subject line "Need help with my Upload.com account"

Thanks!
-Lee

Post 3 of 3

Hello - no support

by Dopple20 - 2/3/09 1:10 AM In reply to: Email me directly please... by Lee Koo (ADMIN) Moderator

Hi Bonemeal -
Welcome to the club - upload.com support seem to be on an extended christmas vacation!

Forum legend:
Locked Locked thread
Moderator Moderator
CNET staff CNET staff
Samsung staff Samsung staff
Norton Authorized Support team Norton Authorized Support team
AVG staff AVG staff
Windows Outreach team Windows Outreach team
Dell staff Dell staff
Intel staff Intel staff
Powered by Jive Software