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Spyware, viruses, & security : ZoneAlarm 8 Major Problems
That's definitely very bad ...
by Kees Bakker
- 9/15/08 12:51 PM
In reply to: Re: (NT) Do you have a link for that? by Wimpy6
if you have to such because you released a not-yet-ready-new version.
Imagine that Microsoft should advise its customers to undo the installation of XP SP3 (well, they did, but only in a very specific case).
Kees
How can I do that
by hycliff1 - 9/15/08 12:36 PM In reply to: Re: ZoneAlarm 8 Major Problems by Wimpy6I've tried to uninstall, but without success.
Any ideas how a non-technophile can do this.
Thanks,
Marty
SLOW SHUT DOWN AND LOG IN IS NOW SOLVE!!!!!!!!!!
by auxius2 - 9/19/08 10:41 AM In reply to: How can I do that by hycliff1I notice that after i install ZA 8..my windows firewall is ON..try to turn this OFF..then restart..and i recommend using..Diskeeper pro premier 2008...gudluck
Auxius..
Best way to uninstall Zone Alarm
by moggy5 - 9/20/08 2:29 AM In reply to: How can I do that by hycliff1One of the best uninstallers is REVO uninstaller,as it uses the softwares own uninstaller but then goes on and gives you the option to remove all the registry and other bits left behind.And its FREE!
Firstly stop Zne alarm by right clicking on the Z icon and choosing shutdown zone alarm.
Then use REVO to do the uninstall and you will then have a totally clean uninstall ready for whatever you want to do after.
I reverted to the old zone alarm 7 and will wait for them to sort out the problems before I update again.
the poster was talking about ZA 8 causing problems
by bbobccat - 9/15/08 12:28 PM In reply to: ZoneAlarm 8 Major Problems by huskydog137I have two desktops and a laptop all running XP SP3. I had the same problem after the upgrade to ZA 8. Everything was fine on all 3 computers before the upgrade. I have removed ZA and told them the reason. I have not heard back from them.
Turn off "On access scanning"
by Jeff Hall - 9/15/08 1:22 PM In reply to: ZoneAlarm 8 Major Problems by huskydog137Open Zone Alarm, go to Advanced Options under Anti-virus/spyware and disable On-access scanning. You will no longer be scanning every file you open, close or execute. Makes a world of difference on my computer.
Good tip
by Ceecebee - 9/15/08 2:34 PM In reply to: Turn off "On access scanning" by Jeff HallYour tip is good advice for speed, I don't know that it is good for security.
I am running ZAPro Security Suite 8 on two Vista and one XP computer and I haven't experienced any problems at all. I am using FoxPro 3 and IE 7.
My guess is that problems people are seeing are related to either a bad install/upgrade or inter-app conflict with something else they are running. I said "guess"!
CB
no more ZA for me
by aliensquirl - 9/15/08 8:35 PM In reply to: Turn off "On access scanning" by Jeff HallI used ZA for several years, but had problems for quite a while which disappeared after I narrowed them down to ZA and uninstalled it. The problems were gone after I rebooted. I've used only the WinXP firewall since then along with other free security softwares and have had NO problems. I kick myself for having previously spent so much money unnecessarily on security software.
Safe Removal of ZoneAlarm 8
by Nereus17 - 9/15/08 9:13 PM In reply to: ZoneAlarm 8 Major Problems by huskydog137Here are the instructions that ZA tech support provided me for the complete removal of ZA 8. It also allows for a clean reinstall. That solved all of the problems except slow shutdown for me. However I have noted that the shutdown time gradually returns to normal after several shutdowns.
Please follow the steps listed below to troubleshoot your issue.
Download your ZoneAlarm Security Suite as a saved installation file to your desktop.
To download the latest version of ZoneAlarm Security Suite please copy the following link into your browser's address
window:
http://www.zonealarm.com/zasuitedownload
When the download box pops up, choose Save, in the next box choose Save to Desktop.
Do a special uninstall of your ZoneAlarm Security Suite.
IMPORTANT - If you have a Cisco VPN client installed, you must first uninstall the VPN client, then follow the instructions below, and reinstall the Cisco VPN client again afterwards. This procedure will remove all traces of the TrueVector service, which was incorporated by Cisco into the VPN software.
NOTE: If you wish to keep your settings, create a Backup from Overview -> Preferences before starting, and then Restore afterwards.
01.) Right click the ZA icon (if present) and choose shut down
02.) Click on Start -> Programs -> ZoneAlarm
03.) RIGHT-click on Uninstall ZoneAlarm Security, then select Properties
04.) Under Target you will see the following line (the actual drive may be different on your system):
"C:\Program Files\Zone Labs\ZoneAlarm\zauninst.exe"
Change it to:
"C:\Program Files\Zone Labs\ZoneAlarm\zauninst.exe" /clean
(add a space and then the /clean)
05.) Click Apply, then OK to save the new command line.
06.) Click on Start -> Programs -> ZoneAlarm -> Uninstall ZoneAlarm Security
07.) Click Uninstall to run the uninstaller, and choose OK or yes to any security alerts that pop up.
08.) Say Yes when being prompted for the removal of all files.
09.) Reboot when prompted
10.) Go to Start -> My Computer (XP) or open My Computer from your desktop.
11.) Double click the C: drive
12.) Double click the Windows folder (it may also be called WINNT in some cases)
13.) Locate and delete the Internet Logs folder here
14.) Double click the System32 folder
15.) Locate and delete the Zone Labs folder here (if present)
16.) Close this window
17.) Clear your Windows temporary file cache by following the steps below:
- Go to Start -> Run
- Type %temp% and click OK
- Select all of these files and delete them
- Empty your recycle bin
18.) Click on your saved installation file (on your desktop) and follow the instructions through to re-install the software.
Same Problem
by krh316 - 9/19/08 5:27 PM In reply to: ZoneAlarm 8 Major Problems by huskydog137Had same problem, removed it from both my laptop and desktop pc. System slowed to a crawl.
ZASS Solution
by linuxman1 - 9/19/08 5:42 PM In reply to: Same Problem by krh316I dumped ZASS a few months ago because of issues with Vista. The solution, and a good one is to purchase ESET Smart Security Suite. Works great all around! www.eset.com
Too many free ones
by aliensquirl - 9/19/08 7:25 PM In reply to: ZASS Solution by linuxman1There are too many free security programs available that it doesn't make sense to me to purchase one no matter what it is.
Cannot repair this Zone Alarm having the same problems
by cabootee - 1/31/09 9:29 PM In reply to: ZoneAlarm 8 Major Problems by huskydog137I did several restores on my computer. I had Zone Alarm for several years. I tried to uninstall it but I cannot. It lets me go on the net for a few minutes than stops access. The icon does not show in the status bar after the retore. I reinstalled the latest one but it will not iniate. Please help I am only on a few minutes at a time and have to keep rebooting and reconnecting my modem.
How about..
by Donna Buenaventura - 2/1/09 2:16 PM
In reply to: Cannot repair this Zone Alarm having the same problems by cabootee
uninstalling ZoneAlarm using below programs:
CCleaner - http://www.ccleaner.com/download/builds
Get the "slim, no toolbar"
Revo Uninstaller - http://www.download.com/Revo-Uninstaller/3000-2096_4-10687648.html
See if any of the above program will remove ZA properly. If not, you might need to do the manual removal method or try to use the installer (the setup files) to "repair" or "uninstall", if available.
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