PC hardware: My PC stopped recognizing both my DVD and CD drives, help!
- 1/30/09 3:45 PM
Fix for Disappearing DVD and CD Drives
by ralphf926 - 1/18/09 4:28 AM In reply to: My PC stopped recognizing both my DVD and CD drives, help! by Lee Koo (ADMIN)
In the past 2 weeks this has happened to both my desktop which uses XP and my laptop which uses Vista. This fix took care of both problems but requires deleting 2 lines in the registry. Here's the solution from Microsoft:
http://support.microsoft.com/kb/314060
Good luck!
Ralph
Drives not being recognized
by nerdnot - 1/18/09 5:24 AM In reply to: My PC stopped recognizing both my DVD and CD drives, help! by Lee Koo (ADMIN)
I had the same problem a year ago with my Toshiba. My flash drive would not open either. Upper and lower filters needed to be adjusted. (I didn't do it, the Best Buy tech/nerds fixed in a few minutes.)
Software interferance
by gamora - 1/18/09 5:40 AM In reply to: My PC stopped recognizing both my DVD and CD drives, help! by Lee Koo (ADMIN)
Exactly the same happened to me. I was told I had to reformat the hard drive and reinstall everything. What I did was to eliminate some of the software that could easily be replaced or reinstalled. My two drives came back to life. I should mention that my two hard drives (Western Digital SATA of 320G and another one of 160G) were almost full. eliminate some garbage and let the system work! Good luck!
Gerardo
My PC stopped recognizing both my DVD and CD drives, help!
by Odeyemi - 1/18/09 5:52 AM In reply to: My PC stopped recognizing both my DVD and CD drives, help! by Lee Koo (ADMIN)
Hi Gary! It's fine to go from simple probing gradually to the complex one when finding solution to computer's problem. I guess your system is desktop and not a notebook computer, I will recommend proceeding to the checking/changing of the IDE cable, also check the power cable that supplies the 2 drives mentioned to see if it really supplies required voltage to these drives. if all these are okay then do a back-up and reload your OS.
I might have the answer
by Wondaowl - 1/18/09 5:53 AM In reply to: My PC stopped recognizing both my DVD and CD drives, help! by Lee Koo (ADMIN)
If you are using Vista incompatable CD software tools such as an old version of ISO Buster this can make you drives disappear...
Hope this is of help!!!!
window xp service pack 3 2.0
by akilzariwala - 1/18/09 6:00 AM In reply to: My PC stopped recognizing both my DVD and CD drives, help! by Lee Koo (ADMIN)
where do i download free window xp service pack 3 2.0 software
please give me link
thank you
PC stopped recognizing both my DVD and CD drives-is common.
by D Pollitt - 1/18/09 8:47 AM In reply to: My PC stopped recognizing both my DVD and CD drives, help! by Lee Koo (ADMIN)
Visit:
http://www.pcadvisor.co.uk/forums/index.cfm?action=showthread&threadid=299392&forumid=1
http://svp.co.uk/helpdesk/index.php?_m=downloads&_a=viewdownload&downloaditemid=15&nav=0
to view the problems and see some 'solutions'
The one that always works 'XP' for me is:
XP_CD-DVD-Fix.exe
and can be found at:
http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm
Many thanks to Doug Knox!
Regards fiveagle
cd dvd
by Draconid - 1/18/09 10:28 AM In reply to: My PC stopped recognizing both my DVD and CD drives, help! by Lee Koo (ADMIN)
ok your drives has went bad. do not worry just go out and buy a new cd dvd. they go out with use over time.
Optical drive problems
by TheBig3 - 1/18/09 10:38 AM In reply to: My PC stopped recognizing both my DVD and CD drives, help! by Lee Koo (ADMIN)
First turn off and unplug the system. Then start by checking the power connections to the drives. Make sure they're connected properly and are not burnt. Then try starting the system again to see if it recognizes the drives. If not, turn off and unplug again and try replacing the drive cable (the ones connecting to the mother/mainboard), sometimes the wires in the cables can break causing the drive to not be recognized. If that doesn't fix it, the (I'm assuming) IDE channel might be turned off in the BIOS, power surges, power failures and other people messing with your PC could have changed settings, and yes it has happened to me so don't say it can't happen.
IF all of that fails the drives might be defective. There could still be other reasons for the failure but these have been my experiences.
very common issue
by wkb23 - 1/18/09 11:10 AM In reply to: My PC stopped recognizing both my DVD and CD drives, help! by Lee Koo (ADMIN)
there are some free software programs that will mess up your cd drive. It is their misguided attempt to prevent illegal cd copying of music etc. I have not seen this issue in a while. In the past I just used spybot and adaware - they found the problem.
Your other option is to check the ide cable - they are probably both on the same line. Also check if they are recognized in the bios setup.
If the bios shows them but the os does not, it's probably a virus like issue as stated above. If they don't show in bios setup then its probably the cable. Worst case scenario is new dvd burners are $25 oem when on sale - and they always are.
Can't access peripherals
by raisabark - 1/18/09 11:55 AM In reply to: My PC stopped recognizing both my DVD and CD drives, help! by Lee Koo (ADMIN)
I had the same problem last week which I was able to fix. My situation was that I got caught in a dual updating situation, the first for Siteadvisor and the second for windows update. The result was that the device manager disappeared. I could not access my CD, DVD, USB printer. I found that all my restore points were also gone, and I couldn't access device manager. Using dos run command I looked into services.msc and found that the majority of the services were disabled. I proceeded to reset each one and eventually the system came up. To my dismay, this problem has been around for some time as I discovered in Microsoft's tech forum. I suggest you give this a try. I was happy that I did not have to rebuild the system or replace any hardware.
Good luck,
Raisa
CD/DVD Drive no longer recognized
by porthome - 1/18/09 1:10 PM In reply to: My PC stopped recognizing both my DVD and CD drives, help! by Lee Koo (ADMIN)
I've had this happen from time to time too. It seems to be a common problem. Google "CD Drive gone", or "XP Upperfilters", or search the cnet tech fora with the same query for all kinds of ideas. There are several possible reasons this can happen, usually after some new burning software has been installed. The fixes range from simple to complex. If you want to go to the last resort, you'll need to edit the registry and tweak something called "Upperfilters" and "Lowerfilters". A good place for instruction on doing this is http://support.microsoft.com/kb/314060. No point in repeating all that here.
Perry B
My PC stopped recognizing both my DVD and CD drives
by cbail53 - 1/18/09 2:04 PM In reply to: My PC stopped recognizing both my DVD and CD drives, help! by Lee Koo (ADMIN)
I am not a techie, but I just had that exact problem with my Sony PCV-RX650. I reasoned that for both to stop working at the same time, it probably was not software, that either the Motherboard had failed or they had physically come unplugged. First unplug the computer! Next take off the top part of the case, then the front panel, then (in my case) there is a metal piece at the top right of the back of the computer which when pulled, will release the side panel that gives you access to the back of the DVD and CD drives. You may have to release some other catches, anyway, I immediately saw that the two plugs are a part of the same ribbon cable, and had vibrated loose. I plugged them back in firmly and saved myself a cool $100.00. Good luck!
My pc stopped recognizing both my dvd and cd drives
by wm6fwayne - 1/18/09 3:48 PM In reply to: My PC stopped recognizing both my DVD and CD drives, help! by Lee Koo (ADMIN)
First go to Sony's web site. Go to support. In the search box type in pcv-rs420. Look for driver updates. Look for ide ata/atapi controler driver update. Look at the date of the new driver. Is it a new driver? Make sure you download the driver for your operating system. Download and install any and all updates for you sony PCV-rs420. You can also install a new pci Promise Ultra ata/133 controller card which would also give you atapi support Hope this helps.......73 Wayne
My Computer Druves Aren't Recognizing My Disks What Is Wrong
by JCipo - 1/18/09 4:52 PM In reply to: My PC stopped recognizing both my DVD and CD drives, help! by Lee Koo (ADMIN)
Why do people who use computers in their lives push these machines until they fail from old age. If you use a computer and you feel that your data and usage is important, then why do you use a machine that is probably over 3 years old? Why do I know your machine is old? A Pentium 4 machine with an old OS gives it away. Get a new computer...NOW! And get your data backed up as well, before you lose the hard drive.
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