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Computer newbies: Keep Quarantined OR Delete.??
Keep Quarantined OR Delete.??
by chucker111 - 11/29/08 5:11 PMI always post questions in the "newbie" section to at least hold off the laughter from the "Experts" until they have read the question.Please excuse my computer ignorance.My question is: I was told by a few so-called experts that when you run a scan,and find Trojans,to quarantine them,and leave them that way,as opposed to deleting them,because,if you delete them,they will find their way back into your system,and be a problem once again.I just want to delete them.Should they be deleted OR be kept in Quarantine.??Please answer,then have a good laugh.Thanks for any SERIOUS answers.Better to look stupid,than to never ask,and remain ignorant of the facts.Thanks for your time.
As I used to tell my students . . .
by Coryphaeus - 11/29/08 6:43 PM In reply to: Keep Quarantined OR Delete.?? by chucker111The only stupid question is the one you didn't ask.
That said, delete them. "they will find their way back into your system". Only if you visit the same infected sites or open the same infected email. Quarantining them has no effect on whether you get infected again.
Some AV programs might ask you to save them and submit them for further analysis. Don't hold your breath.
Wayne (IBM freak - 7)
Click here to see the CNet faces, learn a little about analog and digital data, Internet connections, Spyware removal, and download free software (and a GREAT chocolate-cherry cobbler recipe).
There are 10 types of people who understand binary; those that do and those that don't.
(NT) Thx.I DO trust YOU.!!
by chucker111 - 11/29/08 6:59 PM In reply to: As I used to tell my students . . . by Coryphaeus(NT) ALSO,THX FOR THE EXTRA SECTION.!!
by chucker111 - 11/29/08 7:02 PM In reply to: (NT) Thx.I DO trust YOU.!! by chucker111What they 'the experts' may have said about Quarantine
by CBCyber - 12/5/08 7:59 PM In reply to: Keep Quarantined OR Delete.?? by chucker111I have read in a couple security programs and I can almost hear my IT buddy saying something to that effect, that you quarantine to see what the file is and to determine if deleting it could take out something running on your system. If so then they have a few options depending upon the situation. I have never ran into this situation, but I have read that before.
But the norm is that a Trojan would come in on a recent download, otherwise you would hope your security suite or whatever security you do run would have caught it and not let it hide in your system.
This post is nothing more than why you may have heard that from some peeople. Keep it clean!
Delete
by baddog6915 - 12/6/08 10:00 AM In reply to: Keep Quarantined OR Delete.?? by chucker111When a trojan is discovered by your anti-virus program, you need to perform two tasks!
1 You need to turn off your system restore. (click on the start button then proceed to All Programs and click on Accessories, then System Tools and then System Restore. Click on System Restore Settings on the bottom left corner of the open window. Under the System Restore tab click on Turn off System Restore. Click apply and then click OK.
2 You should then delete the trojan and run a virus scan one more time to find out if the trojan had moved. Again, delete any trojans and then turn on the System Restore.
THX.!!
by chucker111 - 12/6/08 6:43 PM In reply to: Delete by baddog6915Thanks to everyone for all the good information,AND advice.Appreciate everyone taking the time to respond.That goes for ALL questions I inquire about.Thanks again,everyone.!!
no they wont.
by Nightmares0nwax - 12/7/08 2:41 AM In reply to: Keep Quarantined OR Delete.?? by chucker111no they wont, but a trojan is something that masquerade as something else. taken from greek history of the trojan war where they built a big wooden horse as a gift to the trojans, but inside was a small platoon of soldiers who waited untill nightfall before exiting and killing an entire garrison. so a trojan is a program that pretends to be something legitimate, like a windows system file. if a trojan was found to be a windows system file and you deleted it, good things wont always happen. thats what quarentine is for. its a safe guard so to speak. delete it or quarentine it, it makes no difference. quarentine is entirely safe, and a good safety net.
Hmm,back 2 orig. query.!
by chucker111 - 12/7/08 11:17 AM In reply to: no they wont. by Nightmares0nwaxThe above reply brings me full circle to my original inquiry.NightmaresOnwax has an opinion that concurs with the "experts" that I spoke of in the original post.I guess every comp. user has to make the decision for themselves.There is some validity in BOTH opinions,the user just has to decide which makes more sense to them personally.Thanks again to everyone who took part in this discussion.Very intriguing.If anyone else would like to enter an opinion,feel free to add to this discussion.More thoughts to choose from,better helping someone to make a wise choice.
RE: Keep Quarantined OR Delete.??
by CJ0NES - 12/7/08 8:58 PM In reply to: Keep Quarantined OR Delete.?? by chucker111Since most of the time trojans are non system related files, and they just come off the web, you'll be fine to delete them.
Not Necessarily..
by Grif Thomas
- 12/8/08 8:42 AM
In reply to: RE: Keep Quarantined OR Delete.?? by CJ0NES
One major exception to your statement that "most of the time trojans are non system related files" is a common trojan that infects "winlogon.exe".. Without that particular "system file", the computer doesn't boot.. I've cleaned up a number of infected computers where removing the infected "winlogon.exe" file prevented the computer from restarting.. Each one required a replacement of the said file from the Recovery Console for the machine to start correctly.
Hope this helps.
Grif
delete, but with care
by porsche10x - 12/8/08 6:20 AM In reply to: Keep Quarantined OR Delete.?? by chucker111Some have already hinted at this, but no one explained it clearly. Anti-virus programs are not perfect. Sometimes they delete files that are NOT trojans or viruses by mistake. Sometimes they delete important system files, or programs that were just installed. If you quarantine instead of delete, then you have the chance to check the files and check your system performance. If something was flagged by mistake, you have the opportunity to restore it. Once you delete it, it's too late. Sometimes, software instructions tell you to turn off your antivirus before installing to avoid just this sort of problem (only trust such instructions if they're from a trusted, name brand company, only only if installed from a retail CD or downloaded from a well-trusted source).
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