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Computer help: HP dv6000 Keyboard failure
HP dv6000 Keyboard failure
by PudgyOne - 10/5/08 10:44 PMMy daughter's keyboard is not working. I can only log in using the guest account, no password. I tried flashing the bios as administrator(copy and paste from wordpad) but that did NOT solve the issue.
Maybe drivers need updated? Which ones from here?
I inserted a Knoppix CD and the keyboard doesn't work with that neither.
Any suggestions?
Rick
". I can only log in using the guest account, no password. "
by R. Proffitt
- 10/6/08 4:31 AM
In reply to: HP dv6000 Keyboard failure by PudgyOne
So it works with the guest account? If so, try the create a new account and test that account.
Bob
Keyboaed doesn't work
by PudgyOne - 10/6/08 6:46 AM In reply to: ". I can only log in using the guest account, no password. " by R. Proffitt
for the guest account, either. I made a wordpad Document with the administrator account and password so I tried copy and paste to flash the bios, but that didn't help.
I removed her files and folders and I'm in the process of re-installing the Operating System, with some hope it will work again.
I'll let you know.
Rick
Do you have any LOGITECH mice?
by R. Proffitt - 10/6/08 6:52 AM
In reply to: Keyboaed doesn't work by PudgyOne
The most common issue that causes this is Logitech drivers. Here's an article which has a XP version somewhere but the issue plagues XP too.
http://support.microsoft.com/kb/256233
Bob
I'm not sure
by PudgyOne - 10/6/08 7:08 AM In reply to: Do you have any LOGITECH mice? by R. Proffitt
but I don't think it does. The touchpad works fine. It's the whole keyboard, so without the keyboard, I couldn't even boot into the safe mode.
We use Avast(Free Edition). Do you think some type of spyware could have done this? Unknown where the daughter surf to but I do know she cannot turn the virus protection off, I have it password protected.
I'm still patiently waiting for the installation to finish to see what the results are.
Rick
The filter noted in that article
by R. Proffitt - 10/6/08 7:19 AM
In reply to: I'm not sure by PudgyOne
Has been one I've found helpful to remove when this happens. I rarely do the forensics but you're right that malware could do such but most malware won't because that would defeat what most malware is trying to do.
The problem as I see it is that fixing this requires using a boot disk, command line skills or a parallel install. I've had some luck using the registry editor on the NTPASSWD CD. But that's too rough for most to use.
Bob
Can That Machine Use An External USB/PS2 Keyboard??
by Grif Thomas - 10/6/08 9:35 AM
In reply to: HP dv6000 Keyboard failure by PudgyOne
It's worth a try.
Hope this helps.
Grif
dv6000 keyboard
by scott6499 - 10/6/08 11:02 AM In reply to: Can That Machine Use An External USB/PS2 Keyboard?? by Grif Thomas
This will not fix your keyboard, but it may help you access your files and retrieve them safely...
My keyboard started malfunctioning last week, along with the lcd display (not sure if they are related). I had to use the on-screen keyboard feature of Vista in order to log on. The featureis activated via an icon on the lower left portion of the Vista logon screen which, when clicked, will bring up a menu of accessibility options. Select the one that says "type without using the keyboard" an hit OK. The On-Screen Keyboard will pop up and display a visual keyboard with all the standard keys. You can select keys using the mouse or another pointing device.
This seems to be a common problem that HP refuses to fix
by PudgyOne - 10/6/08 11:47 AM In reply to: Can That Machine Use An External USB/PS2 Keyboard?? by Grif Thomas
There are many posts on their website that have the same problem. My wife called them and the ONLY want $400 to repair it. You know what they can do there. HP is just getting a bad reputation for the failed keyboard problems they have that they don't want to fix.
Rick
Hint.
by R. Proffitt - 10/6/08 12:39 PM
In reply to: This seems to be a common problem that HP refuses to fix by PudgyOne
Extend warranty. Wait.... then call it in.
Wife acted before anything could be done
by PudgyOne - 10/6/08 2:35 PM In reply to: Hint. by R. Proffitt
Took it to the local HP dealer and we'll see what they give for an estimate.
Thanks, everyone for your help.
Rick
ease of access button at startup
by maxmulvey - 10/19/08 7:10 PM In reply to: HP dv6000 Keyboard failure by PudgyOnethere is an ease of access button at startup kindof looks like a light blue recycling symbol it has onscreen keyboard that u use with your mouse or touchpad i am using mine right now . max
You won't believe this
by PudgyOne - 10/19/08 8:24 PM In reply to: ease of access button at startup by maxmulveyWife took the laptop to the repair shop. They installed a new keyboard and it didn't work. She purchased a flexible USB keyboard that would sit on top of the old one.
Had trouble with the operating system. Virus protection said there was a virus in the memory. Had the virus protection remove the virus.
Restarted the computer and still had problems. Did a clean installation using the disks I have. I was trying to log in to my email account using the webserver and was having trouble. I was typing too many characters. Found out the NEW keyboard was working.
I kept the old keyboard and now have a flexible keyboard in case of emergency.
Laptop updated with XP SP3 and everything works again.
Rick
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