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Windows Vista: issues

by pd83 - 10/8/08 10:38 PM
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Post 1 of 4

issues

by pd83 - 10/8/08 10:38 PM

I have a Dell Vostro 200 with Vista Home Premium. Like any computer user, I install a new program occasionally or update a program with a newer version(Example: Program 1.1 replaces 1.0) I've noticed that whenever I restart my computer, after the "DELL" logo comes up, I get a blank black screen. It doesn't take me to the green bars running across the screen or the login screen. I have to manually turn it off and turn it back on. It asks me if I want to launch Startup Repair or Continue with windows normally. Normally Startup Repair asks me if I want to restore my computer to an earlier time. If I do, the updated versions of the programs I had installed are gone.
The blank screen has happened to me several times now. Has anyone else had this problem? What could be causing this? What can I do to fix the problem?

Post 2 of 4

Sadly.

by R. Proffitt Moderator - 10/11/08 8:36 AM In reply to: issues by pd83

This issue still plagues Windows Vista. You are doing the right thing with the repairs but I can only hope that you keep your backups (files you can't lose) on DVD, hard disks and memory sticks (more than one place and device please) so when it fails to repair you don't lose your stuff.

Yes. Happens to me occasionally. And here's the answer -> There is a bug in someone's code.
Bob

Post 3 of 4

should have fixed that with sp1

by pd83 - 10/11/08 11:08 PM In reply to: Sadly. by R. Proffitt Moderator

I wasn't sure if it w as a hardware or software issues. I chatted with a dell representative about it. he said i could have corrupt windows files or I could have a defect hard drive. I have all my files on an external hard drive so I'm good on that. I just reformatted my hard drive. all is good for now. hope it doesnt happen to me again.

Post 4 of 4

But where is the backup?

by R. Proffitt Moderator - 10/12/08 5:26 AM In reply to: should have fixed that with sp1 by pd83

Let's say you have files on the internal drive, the external drive and then wipe the internal. WHERE is the backup copy since we only have one copy left at this point?

To read pleas for help from people that couldn't access that external drive after installing Windows or other disasters we only need to visit our Storage Forum.

Hope that clarifies why that's not a backup.
Bob

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