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Did you read Carol's reply?
by Marianna Schmudlach
- 10/4/07 7:28 PM
In reply to: I have done all of the above...it is in hiding by charmorin
http://forums.cnet.com/5208-6132_102-0.html?forumID=32&threadID=256526&messageID=2599297#2599297
Downloading HJT and posting your HJT log at one of the HJT forums is the best way to get rid of it.
Good Luck and be patient as the HJT forums are busy.
Thanks, I will try that.
by charmorin - 10/6/07 9:21 AM In reply to: Did you read Carol's reply? by Marianna Schmudlach
Hi, I hadn't seen her response so I guess I will do that soon and take care of this. I too have found a file called ISM2 and it is either write-protected or in use and won't let me uninstall it. I tried renaming it, (to "this sucks," by the way,) but it still wouldn't allow me to get rid of it! Guess there's no easy solution...:0(
ok new problem
by praxsdad - 10/6/07 2:38 PM In reply to: Thanks, I will try that. by charmorini downloaded highjack and when i try to run it i get a highjack has generated some errors and will be shut down by windows ! i can get a scan compleated .. i did manage to trick it once and got a scan but when i try the analize this button i got the same error and it shut down ! this is making me CRAZY !!! this is day 6 of this nonsence please help . i think its somehow connected with internet explorer because when i open any web site thats when the poop ups start !
What I did
by oohallyy - 10/7/07 8:52 PM In reply to: ok new problem by praxsdadWell here's what I did:
First go into Program Files, then either look for a program entitled "Internet Speed Monitor", "ISM", or "ISM2". Now these can work in different ways, so it may take a couple tries. With one of them I just opened the folder and it had an "Uninstall" button. From there I easily uninstalled the program. With another (ISM2 I think) it didn't have an uninstall option, and it wouldn't let me delete it because "it was write-protected or currently in use" or something like that. What I did to solve this problem was hit CTRL-ALT-DELETE and went under the Processes tab and ended all processes that had anything to do with "ISM" (it was risky but it worked :]) I then was able to delete the files. Hope I helped!
Internet Speed Monitor fix...finally...
by mtoronto - 10/7/07 9:21 PM In reply to: What I did by oohallyyI got the internet speed monitor bug yesterday. It imbedded itself somehow in my program file. Uninstalling it did absolutely nothing. Couldn't remove it as well, (manually). My systemsuite 8 was useless in removing it. I wasted 3 hours trying to get the dam thing removed, system restore didn't work either.
After searching for forums on google, i came across "superantispyware". I downloaded the professiona version trial, and it actually "removed" the program!!
I wanted to share what worked for me and I hope this solves your problem.
Thanks for Posting Another Working Fix.....
by tobeach - 10/7/07 9:51 PM In reply to: Internet Speed Monitor fix...finally... by mtorontoI have just recently been trying out the Free version.
One thing I noted re: SAS was that it doesn't claim to go after viruses (hunts spyware). This is true.
I keep a Trojan Simulator (safe) & EICAR test virus(safe) on my machine
& SAS found the test Trojan but ignored the 6 instances of EICAR.
Don't give up your AV! AVG Free AV found EICAR & Ignored Trojan.
To each it's own!! 
Got the ISM off my computer!
by charmorin - 10/8/07 8:39 AM In reply to: Thanks for Posting Another Working Fix..... by tobeachNo pop-ups for over 24 hours!!!! What a relief!
What worked for me was to search and find the ISM2 folder. I couldn't delete it because it was either write-protected or in use. So, I did control-alt-delete to open my windows task manager, opened the processes tab and found it and closed it there. I immediately was able to delete the folder, emptied my recycle bin and voila....no more Internet Speed Monitor!!!
I really can't believe it was that easy, but it was.
Thank You Very Much
by gwtrike1 - 10/7/08 6:36 PM In reply to: Internet Speed Monitor fix...finally... by mtorontoI have been trying to fix this ISM popup all day now. (Very annoying,) to say the least. I've downloaded AVG, ran that, and downloaded the Superantispyware professional (free), I did a scan and so far that has worked. Good advice.
You should run vundofix and smitfraudfix, for sure.
by justgold79 - 10/8/08 11:24 AM In reply to: Thank You Very Much by gwtrike1Here's what worked for me:
I immediately ran vundofix and smitfraudfix out of habit. Then I ran a quick scan with Windows Defender. It found clickspring.c, virtumonde.a, berlinads, and Matcash.Gen!J
You should run vundofix and smitfraudfix, for sure.
Request for more info re: ISM
by Aroostookwarrior - 12/2/07 7:22 PM In reply to: What I did by oohallyyI've gone to my program files and deleted "Internet Speed Monitor". I then clicked on my C drive and found it again. I tried to delete, but got the message "write-protected". I hit ctrl-alt-delete, and clicked on the processes tab. This is where I lost you on the directions. Are all the processes listed under the processes tab related to ISM? Am I supposed to delete all of them? If not, how do I identify which belong to ISM? Thanks so much for your help - this has been driving me crazy!!!!
Re: Request for more info
by Carol~ - 12/2/07 9:30 PM
In reply to: Request for more info re: ISM by Aroostookwarrior
If you're going by what "oohallyy" wrote, with the subject titled ""What I did" I believe they said to "First go into Program Files, then either look for a program entitled "Internet Speed Monitor", "ISM", or "ISM2". Now these can work in different ways, so it may take a couple tries. With one of them I just opened the folder and it had an "Uninstall" button, From there I easily uninstalled the program.".
I may have misinterpreted what you wrote, but you said you went "to my program files and deleted "Internet Speed Monitor". Did you delete the folder, or did you open it and find the "uninstall button" as s/he put it. I believe they were referring to the "uninstaller" which was within the folder. I'm not sure I understood which you did.
Referring to the other folder s/he further wrote, "With another (ISM2 I think) it didn't have an uninstall option, and it wouldn't let me delete it because "it was write-protected or currently in use" or something like that. What I did to solve this problem was hit CTRL-ALT-DELETE and went under the Processes tab and ended all processes that had anything to do with "ISM" (it was risky but it worked :]) I then was able to delete the files."
You asked, " Are all the processes listed under the processes tab related to ISM? Am I supposed to delete all of them? If not, how do I identify which belong to ISM? I can assure you not all the processes are related to the ISM. Only one example of possibilities with more like it. My personal opinion would be not to begin to try and look!.
With all sincerity meant, because you asked if all the processes listed under the process tab are related to the ISM, it would lead me to believe you might be best served by getting a little help. Go to the below thread which will tell you how to install HijackThis and also where to post your log. We don't read analyze them here, but the forums which do are within the post.
http://forums.cnet.com/5208-6132_102-0.html?forumID=32&threadID=256526&messageID=2599297#2599297
It's up to you what you care to do. You have the option of going through the various threads and fixes, or posting a log and getting it "over and done with". It may take a little time, but in my opinion, it will be well worth your efforts.
Best of luck..
Carol
I'm completely computer stupid!
by chele61636 - 8/20/08 5:44 AM In reply to: Re: Request for more info by Carol~
I can't find any files with ism ism2 or internet speed monitor but I keep getting these pop ups. I have downloaded spybot, spyware doctor, system mechanic, registry mechanic, superantispyware, NOTHING works or even find its. I looked in program files, nothing, CTR ALT DEL nothing in there, it's like it doesn't exist on my computer!
Did you try..
by Carol~ - 8/20/08 7:13 AM
In reply to: I'm completely computer stupid! by chele61636
any of the suggestions in this thread?
For instance, when going to the Programs Files folder, did you look in the Common Files folder?
Did you go to Start>Control Panel>Add/Remove and look for the ISM there? Or perhaps, it goes by a different name. Look for any program which doesn't look familiar to you.
Did you try scanning with Spybot in Safe Mode?
Did you unhide your Files and Folders?
In addition to looking for Internet Speed Monitor in your Program Files, try looking for qdrdrive or qdrpack. Again.. look for anything, which doesn't look familiar to you.
If you're completely sure these pop ups are ISM related, I only know to tell you to try posting a HijackThis log. We don't analyze them here, but the forums which do are within the below post.
http://forums.cnet.com/5208-6132_102-0.html?forumID=32&threadID=255339&messageID=2533167
Lastly, I would wait a bit before posting the log. Maybe someone else has some additional suggestions.
Best of luck to you..
Carol
Removing internet speed monitor
by geekphreak - 11/26/08 3:30 AM In reply to: Thanks, I will try that. by charmorinhi ,
To remove "internet speed monitor" , you will need to login "safe mode" and use a tool called smitfraud to remove it manually
Link to smitfraud tool
http://siri.urz.free.fr/Fix/SmitfraudFix.exe
Good luck
i got rid of internet speed monitor
by imaboopfan - 12/6/07 8:17 PM In reply to: I have the Internet Speed Monitor and cannot get rid of it. by charmorini had it too and it was under add remove programs in control panel so just remove it and it be gone!!!
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