You can get the same error listed above if you have opened 100 attachments with the same filename. Such as if you have a scanner that emails you PDF files with the name document.pdf . Outlook when opening this file will save a copy in the temporary internet files location with in the order document (1).pdf, document (2).pdf etc... but will not renumber higher than 99. Sooooo... deleting these files will fix you right up!
It worked! Super! All of a sudden, one of our LAN users could not open document.pdf files from an often used scanner though *.jpg files worked, and files from a rarely used scanner as well. It was a mystery because (a) the same problem occurred when logging in at other PCs where the user information had to be newly created, including the temp folder, and (b) just saving those attachments under another name didn't work. After IE was set to show hidden files, C:\Document and Settings\<username>\Local Settings\Temporary Internet Files\OLK..\ was accessible, all 99 files showed and could be deleted. Thanks! Though, (a) and (b) are still a mystery...
You are right! Name of files with same name can only be incremented from 1 to 99.
This is a huge issue with people who review the same file a gazillion times everyday. User was not happy with me telling him to delete files every so often. Oh, well...
Thank you all for help.
I have a LGE500 laptop Windows XP Home edition 2002 service pack 3, and Microsoft Enterprise Office Edition 2007 (all of them Hebrew version)
PDF, excel and word files attached to an Outlook message (rich version) cannot be opened by receivers. Sometimes they simple dissapear.
Help will be higly apreciated
"cannot save attachment. can't creat file in outlook 2003"
Your issue differs but is "PDF, excel and word files attached to an Outlook message (rich version) cannot be opened by receivers."
For that you go to the receivers machine to install PDF, excel or word "viewers" as well as train them to save the file first then to open the saved file.
Seems simple enough.
Bob
Thanks for your answer. I think that the problem is in my Outlook 2007 and in the receiver's computers. The same files, attached to a message sent from Gmail of Yahoo are received and opened by the same receivers w/o trouble.
"I think that the problem is in the receiver's computers." as I've seen this far too often and resolved it too many times over the years.
from the Sent item box?
Can you send it to yourself? Can you open the attachement then?
Can you ask one of the receivers to forward it back to you? Can you open the attachment then?
Easy things to check.
Kees
Yes indeed. I see and open the attachments from my Sent Items. I sent them to me w/o problem and opened them.
I didn't ask so far recipients to forward me back the message.
But maybe you can sent it to some free account (gmail, hotmail) that you manage yourself? And then forward it again to your regular email?
Kees
My Outlook 2007 is sending through a POP3 SMTP Gmail account. I sent it from my Outlooik to my Yahoo account and tried to forward back the email with the attached PDF file and this is the message I got from Yahoo "There was a problem! Not sure why, but our usually-reliable server goofed-up while sending this message. Please try again." I tried again and again and I got the same message.
The same attachment, sent directly from Gmail, was got and opened by recipients w/o problems. I do not know how, but my feeling is that Outlook is corrupting the PDF file when sending it.
I've had similar failures over Gmail's pop3/smtp connection and I've tried Thunderbird, OL2000 and other such email clients. As presented, it's not proof to me that it's anything else than Gmail and Outlook not working under all conditions. My other non-Gmail account worked fine so where to go next?
Bob
All worked fine with Outlook 2003. Something went wrong when I upgraded to Outlook 2007. Following your suggesgtions, I sent the same PDF attachment twice: first from my O2007 and afterwards from Gmail. The recipient got the first one, from O2007, as a file named "inmail.dat" and the second arrived w/o problem and opened as usual. I asked to forward me back the "inmail.dat" file, and I got the original PDF which was sent by me. Do you have any clue what is going on? Thank you
If so, read about it at http://www.google.com/search?hl=en&q=winmail.dat
Tkx. I will change to HTML and check if this tackle the issue. I will post the results.
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