In response to the husband-wife couple who now both work from home:
If one of them is being told to work from home, the employer is obliged to pay for the connection. (If it's just allowed, then not.)
If one of them is receiving a subsidy from their employer (like, you know, so they can insist you check in from time-to-time even when not on the clock?), then it's time to just suck it up and buy the next level of service up. (The subsidy, in other words, is not to cover the entuire cost of your internet connection, but, you know, to subsidize it?)
Also, when you buy your service for your home, it is typically considered a CONSUMER-grade service. (Un less you went for a business package. But most people don't because they don't want to pay the extra cost.) The provider can always claim that the use to which you are outting your connection is actually BUSINESS-grade service, and insist that you upgrade to an appropriate business service.
Woadan
...many ISPs forbid you - in their ToS - from using the service for business purposes unless you specifically have one of their business services.
From Virgin Media:
"You are responsible for the way the services are used. You must not use the services to do any of the following acts or allow anyone else to use the services to do such acts:...
...Use any services (including, but not limited to, phone services) for commercial or business purposes"
I guess this:
1) Legally dictates that business users pay the big money for ‘business’ branded services.
and
2) Reduces claims for consequential loss due to loss or earnings as a result of service downtime.
While you read about the agreements and such the truth is that if you don't go nuts and install web servers and more you can do your small business on your common cable and DSL connections. The web site is where you can run into trouble. Here the business class cable service is not expensive as it was some years ago and in fact, quite the bargain (here!)
I agree with the don't ask, don't tell philosophy. As long as your use is reasonable, then you shouldn't have to worry about what you use the service for.
But in this case, the married pair both work from home and are sure they will exceed the 250GB limit. Which means they expect that they will eventually have their service disconnected. (Internet any way.)
I know we tend to make decisions based on which solution costs us the least amount of money. But some times you have to reach a little deeper into your wallet to have the service at the level you need. And I think that is where this couple is.
Woadan
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