Well after trying many things I also came to the conclusion that I also needed to reinstall the whole operating system. The biggest problem was that my backup didnt' work. I'm not sure if it was the worm/virus or my dvd burner was bad - but I did lose things. I don't keep a lot on and most of our family pictures are backed up on Shutterfly - so it was not a complete loss. But it was very frustrating. So I'm pretty much starting from scratch. But I'm not sure there was anything else that could have been done. Sorry to anyone who gets this. It's not fun at all. And if you do reinstall - take my advice - make sure your backup disks work on an unifected computer before you reinstall the operating system. Good luck.
..is the program that generally allows you to clean everything up.. See the link below, download HijackThis, run a scan and save a log.. When you've got the HJT log saved, then visit one of the specialized forums mentioned in the link and post your log there.. We DO NOT interpret HJT logs here:
[/url=http://forums.cnet.com/5208-6132_102-0.html?forumID=32&threadID=255339&messageID=2533167]FYI - PLEASE do NOT post any HJT logs in this forum ![/url]
Hope this helps.
Grif
SmitfraudFix worked well except I can not delete the icon from my desktop. I simply drag the icon to the recycle bin but it says I can not delete it because "it is being used by another person or program". I deleted all the items in the folder and still I can not get rid of the icon and the same statement shows up. Please help.
And one more thing... it's bothering me now that I can not click on any picture and make it take up the whole back of my computer as a wallpaper. Now, when I click on a picture and set it as background it will show up on my desktop as the same size it was on the webpage. I used to be able to click on photos and it would apply them to my whole screen.
Thank-you again!
Thank you, thank you, thank you for your directions on removing the Windows security alert pop-ups. I was this close to putting my foot through my computer screen because of the constant pop-ups, but your advice removed that pesky bugger!
SOMEONE PLZ HELP!!!!!!!!! i turned on my desktop one day and this program was on the screen,(im guessing my bro installed it). i constantly get pop ups and i cant access ANYTHING! at first i wasnt able to access my task manager or control panel but now i cant access anything. my screen is only my background now, i dont have a start bar, dont have any shortcuts no nothing. its completly blank!>_< i cant get to the *run* screen, i cant get internet, honestly, i havent been able to make a single program run, not even this spyware thing comes up anymore. im useing my laptop right now but can someone plz tell me what to do 2 fix my desktop!!! or am i just gonna have to wipe my hard drive(and if i have to do that can u tell me how?) thanks!!!
soulreaper721
p.s my desktop is a dell running of windows xp.
First, download the tool below to your desktop using the links supplied.
1. Smitfraudfix
http://siri.geekstogo.com/SmitfraudFix.php
2. SuperAntispyware Removal Tool
http://www.superantispyware.com/
Now install SuperAntispyware, then update it.....
After that's done, then restart the computer into Safe Mode.. While in Safe Mode, run the SmitFraudFix tool per the instructions in the link I supplied above. When it asks to reboot the computer, do so and let Smitfraudfix finish.. Once that's done, then restart into Safe Mode again and run a full system scan using SuperAntispyware.
Hope this helps.
I never reply to say thanx in forums, but, this sunday my PC got infected with Antivirus 2008 Pro, and it infected my explorer.exe, first 2 drives were gone(unless manually typed C: in address bar), taskmgr was gone, all in all got infected by a spyware/malware, so, obviously first thing I did was googled it, and found some tools which wasted most of my sunday (don't use "spyware doctor", it sux, no let me rephrase it, it REALLY SUX...), then, I again googled the same thing and saw a search result of answers.yahoo.com, where 1 reply was hving the link of this thread, i visited here and tried SmitFraudFix, it worked. So, thanx "Grif" and "S!Ri" for the same...
Thanks Grif, a great post! This was the first time a virus got through, and thanks to you your info I've mostly got rid of it and have now registered for CNET forums.
After running smitfraud, I still get the windowsXP security center fake warning pop-up, so after running some spyware products: SUPERantispyware found trojan.DNS.Changer-codec and more importantly, Symantec AV (Corporte edition I get for free from my job) finds the IEDefender virus in the smitfraud directory, but cant take action (leaves it alone) can smitfraud be a cause?
anyone been able to finally get rid of these?
thanks,
aL
Hi All,
I used all the instructions in this post, but still had a "Windows security alert" pop-up, I finally got rid of it by running the online Windows Onecare...yes it actually found trojan/win32 which wasn't cleaned by any of the above programs, so try that. Since then everything is working just fine.
thanks to all on this post for your help.
aL_350
Hey there,
Is there any data loss if I perform your given solution.
Hi Grif
I'm having problems with the Antivirus 2009, which I understand is a rogue program. I've downloard SmitFraudfix - which seems to be a popular 'cure' for the malware. I'm not a computer techie. But I've managed to install and run the program. But after over 48 hours, it seems to be still scanning. Please advise on how long it's supposed to take to do the clean up.
Thanks, mandamon
I tried for days to get rid of it. I downloaded AVG ver. 8 anti-virus software and this program got rid of it. It is a large file of 46 mb.
It also took about two hours for the full scan but it was worth it.
I kept getting a lot of pop up fake alerts on my computer too. What I did was download security software. I have AT&T Fast Access DSL so I got AT&T Internet Security Suite free. You can also get McAfee, Norton, etc. I also downloaded the free version of Spybot Search and Destroy and Adaware 2008.
I usually first run AT&T security suite, followed by Adaware and then SpyBot search and destroy in that order. The important thing is to make sure when you do a scan for spyware that you do it in "Safe Mode." Restart your computer and while it is re-starting, tap the "F8" key. This will put your computer in safe mode. It will give you a list of options to choose from once your computer starts back up so be sure to choose "safe mode without networking." The reason you do this is so while you are running your scan, nothing can connect to the Internet. You'll be surprised at how much spyware you will find. You can delete all the spyware you found while you are in safe mode. When you are finished, re-start your computer. I usually run a scan every week at the least. I hope this helps.
Hi there ,I had the same problem big style with this nuiscance ,avg couldnt get rid of it neither could ad aware lavasoft so i tried Super Antispyware and lo and behold it found a trojan dropper plus ad ware and a hi jack toolbar I think it was,this application is free and is very effective at removing these pests,super anti spyware is certainly an extremely powerful anti spyware tool and I would think it should rid your pc of these nasties,good luck retep111
Who is this? I never posted anything about windows? Yeah this is the real sefuly, so chill and quit playing games.
| Forum legend: | |
| Locked thread | |
| Moderator | |
![]() |
CNET staff |
![]() |
Samsung staff |
| Norton Authorized Support team | |
| AVG staff | |
| Windows Outreach team | |
![]() |
Dell staff |
| Intel staff | |