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Computer help: Help! Outlook trouble!!

by Darvulia - 5/26/08 3:40 PM
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Post 1 of 6

Help! Outlook trouble!!

by Darvulia - 5/26/08 3:40 PM

My Outlook 2000 just won't start!!
What data recovery software do you recommend for this kind of trouble.
Thanks!

Post 2 of 6

Two things ...

by Edward ODaniel - 5/26/08 6:09 PM In reply to: Help! Outlook trouble!! by Darvulia

to try since you mention no error messages, how you are trying to start it or any other info.

First, open your TaskManager and see if it is already running as a process - if it is se,ect it then click the "End Process" button then try to start it again.

If it isn't open a command prompt and enter the following command (substitute the actual path to your Outlook Executable if your path is different) -
"c:\Program Files\Microsoft Office\Office\Outlook.exe" /safe

Post 3 of 6

A little more info...

by DerfX - 5/26/08 6:17 PM In reply to: Help! Outlook trouble!! by Darvulia

There is another forum for MS Office and related software but also, you need to give us a little more to work with such as is your Outlook a stand-alone app or part of the Ofice suite? And, what OS is it running on? Do you have the legal install CD for it?

Post 4 of 6

A little more info

by Darvulia - 5/29/08 7:07 AM In reply to: A little more info... by DerfX

Hey! There's no error message coming up, it just hangs on the opening window. I've tried to re-install it but it didn't work.
It's running on XP´and it's a part of the Office Suite.
I just don't know what else to do!

Post 5 of 6

And You've Tried Uninstalling It, Then Reinstalling?

by Grif Thomas Moderator - 5/29/08 1:13 PM In reply to: A little more info by Darvulia

Hopefully, you've installed all the service packs for Office 2000? If not, give it a try..

http://www.microsoft.com/downloads/details.aspx?FamilyID=5C011C70-47D0-4306-9FA4-8E92D36332FE&displaylang=EN

Backup the .pst file so you can import it back after the reinstall, but you should be able to do a full uninstall of Office or Outlook, then reinstall it.

Hope this helps.

Grif

Post 6 of 6

And did you follow the advice to ...

by Edward ODaniel - 5/29/08 1:36 PM In reply to: A little more info by Darvulia

open a command prompt (or the Rin box) and type (or paste) the following command (EXACTLY as shown, quotes and all)-
"c:\Program Files\Microsoft Office\Office\Outlook.exe" /safe

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