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E-mail, chat, & VoIP : Problem: can't import Outlook '07 .pst file

by thepep - 1/31/08 3:12 PM
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Post 1 of 8

Problem: can't import Outlook '07 .pst file

by thepep - 1/31/08 3:12 PM

I recently did a quick format of my hard drive and reinstalled a fresh copy of the lastest Windows XP and Office 2007 (including Outlook '07). Prior to formatting, I had copied my entire Documents and Settings folder with all contents onto a DVD-RW. This included a .pst file named Outlook which was located in Local Settings/Application Data/Microsoft/Outlook. This file is around 250MB in size so I'm pretty sure that is the correct one which contains all my email, address, extra personal folders, etc info.

After reinstalling Outlook '07 I attempted to import the .pst file from my DVD. At first I got an error which stated I didn't have permission to access the file. Upon further research, I copied the Outlook.pst file to my spare hard drive (D:) and then right-clicked on it. Under properties and the security tab, I was able to give full access. One problem solved.

I then attempted to import this file again. This time it allowed access to the file but when I pressed "next" it said the file was not a Personal Folder file!!!???

I am stumped and do not know what to do next. Does anyone have any suggestions? Am I doing something wrong? Is there any other way to access the information in the Outlook.pst file?

Thanks for any advice!!

Post 2 of 8

Did you check if it's not readonly?

by Kees Bakker Moderator - 2/1/08 2:55 PM In reply to: Problem: can't import Outlook '07 .pst file by thepep

That's in the properties in Windows Explorer. When a file comes from a CD or DVD it's set and you must clear it yourself.

Just a guess.

Kees

Post 3 of 8

outlook pst file

by thepep - 2/1/08 4:49 PM In reply to: Did you check if it's not readonly? by Kees Bakker Moderator

Yes. I copied the file to my D: drive and it was not checked. I attempted to do a file scan/repair using the Microsoft Office program and it could not read the file. My best guess is that the file got corrupted when being burned. I don't know if there is anything else to do. I know all the info is there as it is ~ 300MB in size.

Post 4 of 8

Re: outlook repair

by Kees Bakker Moderator - 2/2/08 11:27 AM In reply to: outlook pst file by thepep

Outlook 2003 comes with a repair tool, described in http://www.slipstick.com/problems/scanpst.asp

http://office.microsoft.com/en-us/outlook/HA101003841033.aspx discusses the Office 2007 equivalent. Might help. Maybe the commercially available repair tools have evolved to support the 2007 version also. I didn't check any of those.

Hope this helps.



Kees

PS. This shows the usefulness of having multiple independent backups. And I think a USB stick or external hard disk is (for a purpose like yours) more reliable (and especially faster) than burning to DVD). Too late now for that.

Post 5 of 8

And ...

by Kees Bakker Moderator - 2/2/08 11:30 AM In reply to: Re: outlook repair by Kees Bakker Moderator

on closer reading, I doubt if the MS Tool works for Outlook. But http://www.datarecoveryi.com/-vp134.html explicitely says that scanpst.exe is available for Outlook 2007 also. So you might be lucky. Please let us know if these tools work for you.

Kees

Post 6 of 8

Posible solution

by Darvulia - 5/26/08 4:43 PM In reply to: Problem: can't import Outlook '07 .pst file by thepep

Hey, I can recommend you a software I use when I have that kind of trpuble with outlook. It's called OutlookFix, you can check it out here: http://www.cimaware.com/main/products/outlookfix.php
they have a demo version to download.
Good luck!

Post 7 of 8

Pst Repair Software

by martinstack - 6/29/08 9:30 PM In reply to: Problem: can't import Outlook '07 .pst file by thepep

It seems that your pst file has corrupted.Have you use inbox repair tool. If it is unable to recover your pst file you can try pst repair software.It is very easy to use and provides complete recovery solution.It provides pst recovery from folders, calendars, contacts, tasks, notes and journals. It also provides recovery from password protected and encrypted pst file.To check its recovery capability of software you can download the free demo at
http://www.repair-outlook-pst.com/download-pst-recovery.php

Post 8 of 8

Try this tool!

by zwr2008 - 11/30/08 3:46 AM In reply to: Problem: can't import Outlook '07 .pst file by thepep

You can have a look at that site http://www.datanumen.com/aor/ ,where you can find somtway to fix your corrupt or damaged PST files.

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