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Spyware, viruses, & security : To bundle or not? How to choose new products.

by lappelba - 11/13/07 8:17 AM
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Post 1 of 56

To bundle or not? How to choose new products.

by lappelba - 11/13/07 8:17 AM

My Inspiron E1405 laptop is 1 year old and my subscriptions purchsed from Dell are now expired. I run Windows XP. I was a pro but now consider myself a bit of a novice-able to understand but not current in knowledge.

Dell recommends to bundle and get firewall, antivirus, antispy, etc. all from one package. They recommend McAfee 2008 VirusScan Plus. I like the idea of purchasing only one package but want good tech support too-and ability to phone free if possible.

I want to know if it makes sense to buy a bundle or if it's better to purchase or get freeware for each product separately. I am online a lot and want to limit problems. But I am a hobbyist, not a pro and would like low cost if possible.

I was considering a suite by Webroot or McAfee but reviews look poor. Also a few friends rec. CNET for reviews, Spybot (free), Norton's Avast.

My subscriptions running out are: Webroot Spy Sweeper, PC-cillan Internet Security 14, Norton Ghost, and PC-cillan or Windows Firewall. My DSL provider Qwest has a free bundle of Live1Care but I may not be a Qwest customer for long (fingers crossed).

thank you for any support and info

Post 2 of 56

That is a personal choice that you must

by roddy32 Moderator - 11/13/07 9:12 AM In reply to: To bundle or not? How to choose new products. by lappelba

make on your own. Either way works.

Post 3 of 56

Dell

by Bugbatter - 11/13/07 11:30 AM In reply to: That is a personal choice that you must by roddy32 Moderator

<i>"Dell recommends to bundle and get firewall, antivirus, antispy, etc. all from one package."</i>
That's not what I see recommended.
http://www.dellcommunity.com/supportforums/board?board.id=si_virus

Post 4 of 56

thankyou and recommendations still requested

by lappelba - 11/14/07 7:07 AM In reply to: Dell by Bugbatter

thank you. I see that it depends on who you talk to. I got the advice to bundle from the tech support / sales team and not the Dell forum. However I still think there are a few good reasons to bundle. I'd appreciate any add'l recommendations as I don't know much about any of the products out there - and when I see the CNET recs the products and companies are names I've never heard of before.

Post 5 of 56

Suites

by Bugbatter - 11/14/07 8:12 AM In reply to: thankyou and recommendations still requested by lappelba

No company is the best at everything. If you choose not to install "suites" you can select the best of what works well for your system and situation.

Post 6 of 56

ZoneAlarm

by lappelba - 11/14/07 10:24 AM In reply to: Suites by Bugbatter

I saw a post on Cnet for free antivirus from ZoneAlarm. But when I went to the site I found a 1 yr free subscription for the entire suite. There are good reviews for the suite on Cnet so I am probably going to go with their suite. I do like the idea of simplicity and just 1 icon. The sales guy said it is not slower to run the suite than multiple single products. I can install add'l Spywear programs and if necessary I will do so. Any recommendations for what other Spywear to have along with the ZoneAlarm Spywear - if any? Again for an XP system running on a Dell Inspiron Laptop.

Post 7 of 56

Zone Alarm and AVG

by michelcharlebois - 11/19/07 12:14 PM In reply to: ZoneAlarm by lappelba

Zone Alarm provides the free Firewall - AVG Free Edition is a free antivirus program and it works very well. By using those two alone, I have never had an infection. I also run Ad-Aware SE by Lavasoft occasionally, just in case, just to make sure. It is also free. In my opinion, based on my experience, you shouldn't need anything else.

Post 8 of 56

I would like and answer to that question myself!

by apatee99 - 11/19/07 9:35 AM In reply to: To bundle or not? How to choose new products. by lappelba

I'm having a lot of problems lately especially with high risk viruses that I got on my Dell Windows XP pc even though I had McAfee Total Protection! My computer started running really slow like something was taking over in the background and my mouse. I ended up uninstalling the McAee and have been trying to install the firewall and antivirus protection (free) from At&T and it doesn't install! So I feel like I have no protection now?
My question too is what are the "BEST" products to get or buy? I don't see that anyone has really given an answer to lappela!

I'm not an expert by far on computers, but I could really use some help here too! It's been really upsetting and stressful!!!!

Thanks,
apatee99

Post 9 of 56

mee too! but try the dellcommunity forum as well as cnet

by lappelba - 11/19/07 12:08 PM In reply to: I would like and answer to that question myself! by apatee99

apatee99

Yes, I too was hoping for some answers from the CNET forum and the best info I received was to go to the dellcommunity forum. Apparently my choice of ZoneAlarm was poor. You will see if you go to the thread listed below. I haven't yet found a working solution. I did an OS re-install and my computer is still slow. I installed the AVG suite and was, well sort of lambasted by the dellforum and will uninstall next. It's feeling like a saga. Maybe someone on this forum will also have suggestions.


http://www.dellcommunity.com/supportforums/board/message?board.id=si_virus&thread.id=64461

Post 10 of 56

"The Magic Shield"

by Bugbatter - 11/19/07 3:44 PM In reply to: mee too! but try the dellcommunity forum as well as cnet by lappelba

Whether the recommendations come from Dell or CNET, it is the "Magic Shield" issue. RProffitt's post is over a year old, but it is still true:
http://forums.cnet.com/5208-6132_102-0.html?forumID=32&threadID=166246&messageID=1841368&viewMode=tree#1841368

Post 11 of 56

I would like and answer to that question myself

by bill5w5w - 11/22/07 10:48 AM In reply to: I would like and answer to that question myself! by apatee99

I have been using the Zonealarm free for over 4 years now.I have had my system checked to see if this provides a secure firewall. The answer is yes it does. I also have used Norton anti virus without any problem or attack. While a friend of mine used McAfee and had a lot of problems. I am very satisfied with the two products I am using. I have two computers running XP on a home network and a laptop running Vista I use on the road, which I have the same protection on. I do use the laptop on the network at times with no problem also. I hope this helps you, good luck Biii5w@yahoo.com

Post 12 of 56

Both- or nothing

by sysopdr - 11/19/07 12:09 PM In reply to: To bundle or not? How to choose new products. by lappelba

OK that title sounds bad but this is the way i think. First you want an all in one suite that covers you from top to bottom. Everything from one vendor and it all works well together. BUT remember these are human made tools. As with anything human made it's not perfect so you want some CYA. I alsways use 2 AV programs, 2 dedicated malware scanners and a software firewall on all computers plus a hardware firewall at the perimeter (and this is for home use.)
If your ISP supplied email has a good spam filter make sure you use it and the report spam feature if they have one. If doing your own email take the time to set up a good spam filter.
If you have the time/energy also set up a honey pot and IDS but only if you have time/energy at home. AT work no matter how big or small a business IDS is a requirement.
Now if you have a wireless at home/work put it in a DMZ or firewalled subnet. Makesure you are using at least wifi g and turn the encryption on and use a good network key (I tend to use hex keys.)

So to sum up, a good suite but also backups on all security packages because they cover each others holes. Firewalls and encryption are always a good thing and don't feed the bears.

\\//_
||

Post 13 of 56

pls define your terms

by lappelba - 11/19/07 12:32 PM In reply to: Both- or nothing by sysopdr

i am a novice. please define:
honey pot and IDS
DMZ
wifi g

btw-the guys at the dell site are totally against using more than one AV package (but rec use of more than one spywear program) and also totally against using all-in-one suites. Today i uninstalled PCcillin as I was running the AVG suite. Next I am going to pack up and return the McAfee suite to Dell. (My DSL provides it for free but I see it has awful reviews on both sites.) I got ZoneAlarm as it had good reviews on CNET but found it had terrible reviews elsewhere.

perhaps security really is an area open to interperatation; the Dell tech advisors said these products change in their value from year to year--like Spybot was terrific last year and now a poor choice. or SpySweeper was good last year and now also not a good choice.

my head is spinning. it feels like this security issue demands way too much time and attention. Any input greatly valued.

Post 14 of 56

pls define your terms

by apatee99 - 11/19/07 12:49 PM In reply to: pls define your terms by lappelba

Hello lappelba

I can totally relate to what your saying. You get all kinds of different reviews on ALL of these products and I really do like CNET. Being somewhat of a novice too, I just don't know what to do or where to go anymore! I bought Spyware Doctor and ran the scan and found 8 Trojans and 18 High Risk viruses!! I was frantic!! I uninstalled McAfee and as I said, tried installing "the all in one" from at&t and the firewall and antirvirus would not install! so all I have now is Windows safeguarding me!!! I installed AVG the other day and it found nothing! But my system is still running awfully slow and is drivng me crazy! I have a Dell Dimension 3000.
Can someone please help us!!
Thank you,
apatee99

Post 15 of 56

Sorry this so late.

by sysopdr - 4/27/08 8:11 PM In reply to: pls define your terms by lappelba

OK I missed replying to this and so many people seem to need more info. I tend to think everyone knows what i do and so I use jargon way to much in places where I shouldn't. Hazard of the business I guess.
I also agree that people don't want to know all of this stuff and would rather just use their computers. We in the industry tend to forget this.
Honey pot is just what it sounds like but a computer version. If you put out a pot of honey things get stuck in it. Wel lit's a computer setup to catch viruses and worms and malware spo that they can be studied. Most people don't need one.
IDS, intrusion detection system. A way to detect if you have an intruder (Not a virus checker, for cracks and stuff. Again for people who have a bunch of computers to keep secure not for most people.
DMZ Demilkiterized zone. A [place to put your servers so they can be seen from the internet bit still has a firewall around it but is not inside your cororate lan. If you have have your own web server you should have a DMZ. My wireless lan at home allows for this in a router that a lot of people own for home use.
wifi g ((and now n) is fast wireless networking.

By the way these are all in wikipedia, you can look them up.
Now for the use of more then 1 AV product. I always use 2 but only one for on-access scanning. I thoiught that was a given, sorry I didn't say it directly. Why two because I don't trust any of them to catch everything. Use your favorite for on acccess scanning and for scheduled scanning but run the other once a week or so to cover just in case. If you don't want to install two use one installed and then usae say Housecall from the web. (Housecall is an AV that is run from a web page at TrendMicro I believe.)
Yes security is complicated and with developments in virus tools (as opposed to anivirus tool) to the point where viruses are likely to start having the ability to not be caught by AVs that use signatures you really have to keep up with things.
Most people want to just use their computers. They don't want to worry about security.
I think we have proven that OS developers also don't want to worry about securty.
People in the industry seem to want to blame either the OS developers and the OS developers want to blame the users.
Both are wrong. The people to blame are the malware and virus writers and the people who support them either by selling them the tools or paying them to use those tools for attacks. (Think SPAM.)
We in the industry and our users seem to have decided that the only thing we can do is apply technology (AV) to stop the problem. We blame Microsoft for making buggy software and users for not patching their systems when I am starting to think we are not doing enough to actually stop people from making it or vigously tracking them down and stopping them.
Why should we force users to continually do things they don't want to do in order for them to send email (or whatever)
I know lots of people not running Windows that do not use anivirus apps. But most people use Windows and whay can we not let Windows users not worry about virii? We have tried making AV products and while they work people don't want to worry about them. And we have had numerous Windows versions that even though MS has tried to make them secure against virii well virus writers get to then pick it apart and they always will, if we let them. Yes MS puts out a lot of patches but they cost money and if MS didn't have to produce them it would probably be cheaper.
So what is the one thing we have not done? Stopped the virus writers from writing them. I am afraid that is a task that we habe not figured out yet but stay tuned.
For now, patch your systems, use the best AV you can get and use a second one in a while to be sure you are OK. Use spyware detectors, watch for phishing schemes. And keep your eyes on this space and others to keep up to date because for now there are still people out there who want to steal from you.

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