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Community Newsletter: Q&A: Are they phishing over the telephone now?!

by Lee Koo (ADMIN) Moderator - 4/25/08 4:05 PM
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Post 286 of 321

It is really very simple

by Kiergi - 4/27/08 1:24 AM In reply to: Are they phishing over the telephone now?! by Lee Koo (ADMIN) Moderator

Never give your information to anyone you did not contact initially for a reason you are aware of...
this thing you are calling vishing has been going on much longer than the internet and phishing has been around. Have we all forgotten so called "social engineering"?
It is BEST to not give information unless it is face to face with a person who has provided you with credentials in a workplace where you have gone to contact them...
does this sound paranoid?
you have to weigh your common sense against your need for safety.
A legitimate business will give you names, phone numbers, addresses, send you information in the mail, and certainly will NOT have a blocked or private caller id data, legitimate businesses want you to know about them, it is good business for you to tell others they are good to deal with so others will deal with them. Your personal information is yours. You only need to give it to people who are going to use it help you in some way, provide a service, send you an item. Any kind of threat, such as canceling your service or taking away your privileges if you don't reiterate your information to them in a certain amount of time, no matter how it is being asked, is ALWAYS a scam.

Post 287 of 321

I think maybe they have phished me out!

by donnaleo - 4/27/08 4:24 AM In reply to: Are they phishing over the telephone now?! by Lee Koo (ADMIN) Moderator

I answered the phone one day and a lady said she I needed to sign up with them, an electric company, because my current electric company suggested that I do that. She pointed out a section on my bill that gave me a right to pick other companies. Said the federal government passed a new law.

I don't know if she was more than what she claimed to be as far as a company representative, but I made the mistake of giving her my account #. I was immediately sorry I had done this. Do you think they will be able to get my personal info from that one #? Worried now!

Donnaleo

Post 288 of 321

VISHING PHISHING & MORE!!!

by northsantee - 4/27/08 5:03 AM In reply to: I think maybe they have phished me out! by donnaleo

How bout this! We had purchased a brand new car with 7yr-100,000 warraanty. One week later, we started getting extended notices by telephone and mail.

Got a call on our answering machine. They listed our bank by name and gave us the usual, about our account closing if we didn't call them verifying certain information. We called our bank immediately, which they informed us that the call was illegitimate. Our bank informed us that they will never contact us by phone, only by mail.

The latest that we are recieving, calls to our cell phone. We don't reply or answer to any of the calls or mail.

Post 289 of 321

Companies will have to do more for their customers

by Leighow - 4/27/08 7:04 AM In reply to: VISHING PHISHING & MORE!!! by northsantee

I replied to the Phone issue earlier on .. but ... I must mention;

MY RECENT MISTAKE ?
I purchased an iPod Touch in November ... added some online internet messaging features ... paid for the later thru an online quasi-bank...

PHISHING RESPONSE
Soon after I started to receive SPAM expressing concern that my quasi-bank account might be under attack!

HAPPY ENDING
After considering WHO-IS,I pressed one of several links ib this bogus notice! Instantly, my free i-security software appeared with a THREAT . My intended URL was a known Phishing site.

CONCLUSION
More can be done by legit product and service companies -- on and offline to;
..(1)protect our identities and private information, and
..(2)take action to fight Spam, Phishing, and Vishing.
Phone phishing actions may have to be the responsibility of the free VOIP service providers.

Post 290 of 321

Phished out

by George Davidson - 4/27/08 11:16 AM In reply to: I think maybe they have phished me out! by donnaleo

Hi donnaleo,
You made one mistake theres no way of knowing if they are legitimate or not.

I have a place where you can get a lot more information on how to protect yourself.

please go to this link for IBM in association with Macleans Magazine and listen to, and read about other areas of concern you should know about in advance,
ibm.rogersconsumerpublishing.com/macleans/?p=8

According to Nigel Brown from IBM the biggest problem is having to restore our Credit Rating and our Reputation.

We have the only failsafe solution on the Market today.

Our licensed private investigators will do the restoration for you.

For a low monthly fee you can Rest Assured, knowing that the experts are on your side.

Please visit my website www.prepaidlegal.com/hub/georgedavidson
to Enroll Today, or call me George Davidson at 204-889-9715 or email me from this site with further questions you may have.

Post 291 of 321

I don't think they have enough info to get you...but be safe

by odle5 - 4/27/08 11:27 AM In reply to: I think maybe they have phished me out! by donnaleo

Hi Donnaleo,
I don't think that one electric company account number will be enough for them to get your identity. You didn't give any other information did you? I would call my electric company and see if anyone has contacted them to change your service or attempted to get any further information on you.

If you did give the caller any other information, I would immediately sign up with Lifelock at lifelock.com and register with them. They will automatically notify you if someone uses your social security number to try to get any credit cards, mortage or other items such as utitilies accounts opened in your name and social security.

I know my neighbor wishes she had signed up with Lifelock before the thieves took everything she had. Since she has signed up with lifelock, they have contacted over 100 times that people were trying to use her social security number to open accounts or get credit cards...she has a block on her social security through Lifelock so the criminals didn't get what they wanted...none of the credit cards or accounts have been successfully opened. And since lifelock notifies the police in the area of the attempted theft, many of the criminals who tried to use her social security number have been caught and convicted. So, I do know that they do secure your identity as they promise. It is just a suggestion. It doesn't cost but about $10 a month and I think it is worth it if you feel your identity has been compromised.

I would also check all of the credit bureaus (Equifax and Transunion) to make sure that no credit cards have been opened in your name and address. Good luck!

Post 292 of 321

I've had it, too!

by swbrandt - 4/27/08 9:16 AM In reply to: Are they phishing over the telephone now?! by Lee Koo (ADMIN) Moderator

I get these pre-recorded phishing voice messages at least once a day. Caller ID identifies them as "National Collections" and they leave this vague message about "your credit card account". It's so obviously a scan, I always just delete the message from my voicemail but it's really aggravating. You'd think after months of leaving me messages, they'd get the idea that I'm not going to call them and give up.

Oh, and I'm already on both state and national do-not-call lists... but as has already been pointed out,that only impacts the honest companies. People out to defraud you are hardly concerned about the law!!

Post 293 of 321

Scare them! Be tough!

by mercerik - 4/27/08 9:27 AM In reply to: Are they phishing over the telephone now?! by Lee Koo (ADMIN) Moderator

This is becoming common these days. I would suggest that you register your phones with https://www.donotcall.gov/. It really works. Sometimes you one or two telemarketing calls. You need to get tough with them and let them know that if they ever call you back, you'll report them to FTC. If you are on the No Call List, the credit card companies cannot call you even if you have an account with them not unless you give them permission to do so. Remember, you cannot trust anyone with personal information especially if you did not initiate the call. If they are persistent, record the conversation and let them know that you are recording it. Show them that you don't trust them. If the callers are not legitimate, I am sure they will stop calling you if they know that you don't trust anyone.

Post 294 of 321

In a world of violence and evil....

by wayneepalmer - 4/27/08 10:48 AM In reply to: Are they phishing over the telephone now?! by Lee Koo (ADMIN) Moderator

...why can't we get either the death penalty for phishing passed or a serial killer that preys on phishers and criminal hackers?

I mean it would be a wonderful piece of news to hear that some phishing or internet scam scumbag who'd defrauded hundreds was found dead with his fingers cut off and inserted in an oriface.

These creatures prey on old people and kids!!! If they ever make the penalty for serial-phishing to be death I'll be the first to volunteer for executioner.

Post 295 of 321

ISP ALERT

by marcmatics - 4/27/08 1:59 PM In reply to: Are they phishing over the telephone now?! by Lee Koo (ADMIN) Moderator

i have received phone calls from a london number claiming to be my internet service provider, they first asked if i could verify the password on my address?????? from this i knew something wasnt right, my reply was that i did not beleive they were who they said they were and to verify who they are before i give them any details, the male voice got a bit stuttered, i asked him to verify what office he was calling from so i could check the caller id against the the number of that office.....he said that he has my account in front of him but he thinks there may be a mix up but its ok because apparntly i spoke to them a couple of days ago, i told him that i have not contacted my service provider in the last month and said goodbye, hung up and reported the incident to my internet service provider who said that the number that called me had nothing to do with them and that my account was not in any position that they would need to contact me

Post 296 of 321

ID theft: Fastest growing crime

by pllam - 4/28/08 4:23 AM In reply to: Are they phishing over the telephone now?! by Lee Koo (ADMIN) Moderator

I would like to direct you to http://www.fakechecks.org/index2.html and http://onguardonline.gov/index.html. Both are execelent sites (there are many others) talking about this issue.

Post 297 of 321

Telephone Phising

by jrap330 - 4/28/08 5:49 AM In reply to: Are they phishing over the telephone now?! by Lee Koo (ADMIN) Moderator

Dear Judie:

Let us get the terminology correct..it is NOT phishing which is a new term to describe ways of getting personal information on the web by usually using a fradulant website or fraudulant email message.

I guess you are young but the common term is scam or CON. This has nothing to do with the do-not-call-list. Because in breaking the law which is what Con Man do.....they do not follow the law. If you watch some news magazines like 20/20 or 60 minutes half of the cons are done by prison population or by people outside the US.

And YES this is COMMON, it has been done for an extremely long time, since the dawn of the telephone. Never bother with any pre-recorded message.....and never give up information on your credit card over the phone. Unless you initiated the call.

Finally excerpt for the pass year...the do-not-call list works...almost 100% of telemarkets stop calling my residence. In the past year, I started to received them again.

Post 298 of 321

Telephone Phishing

by Rick Kazimir - 4/28/08 9:51 AM In reply to: Telephone Phising by jrap330

FYI:
You are in error when stating that Judie is using the wrong terminology. There are people who do telephone phishing. For verification check the following web-site:

http://searchfinancialsecurity.techtarget.com/tip/0,289483,sid185_gci1294527,00.html

Post 299 of 321

I've gotten calls, e-mails, even letters in the mail!

by bliss_user - 4/28/08 8:48 AM In reply to: Are they phishing over the telephone now?! by Lee Koo (ADMIN) Moderator

With mail items, I either "return to sender" or shred as junk mail.

If anyone is able to get me over the phone, I immediately say, "Which ___________________ (fill in the blank with car, bank account, etc.) ? We have several."

Post 300 of 321

Can't do much but I...

by titushooker - 4/28/08 9:00 AM In reply to: Are they phishing over the telephone now?! by Lee Koo (ADMIN) Moderator

When I feel like answering the phone call and recognize it as not someone who should be calling me, I put them on 'HOLD' (if you can) telling them that I will get them to the right person. And just leaving them there on hold. A light tells me if they are still on or not and some of them are there for entirely too long. Had on Co. call twice a day and after doing that to them, they at 6 months later never call anymore.

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