Community Newsletter: Q&A: Are they phishing over the telephone now?!
- 4/25/08 4:05 PM
Requests to verify Bank/Institution Details
by Malmesbury - 4/19/08 12:08 AM In reply to: Are they phishing over the telephone now?! by Lee Koo (ADMIN)
Dear Cnet
I have always had issues with people asking me for personal information. When I receive e-mails requesting bank verification details I simply delete them when I read the Subject bar, before even reading them.
Many use this avenue of compromising your computer with a virus, trojan horse, whatever harmful malware has been designed to penetrate your system.
It is also the way to obtain your pin number and other access information to bank accounts - after which you will be robbed of all your financial assets.
My advice to all is to simply ignore these messages delivered telephonically, by sms, by e-mail - whatever avenue is used - and to delete them from your system. Especially DO NOT use the contact numbers/details supplied.
If your Banking Institution wishes to verify your details then your branch will usually contact you and make an appointment for you to come into the Bank/Institution to personally verify your details (I know my bank does this for me).
The best solution of all is to personally telephone your Bank/Institution. Explain that you have received an enquiry from someone claiming to be them, and you just wanted verfication that the message requesting personal details is in fact a genuine request. If this is a genuine request then make an appointment at a time convenient to yourself to go in and do the verfication personally. This way, you cut out that "middleman" who sent you the message in the first place.
Respectfully yours
Lindy du Toit
PS - This message in no way endorses the views of the Tourism Committee.
Phishing Over The Phones Now?
by selftaught - 4/19/08 12:08 AM In reply to: Are they phishing over the telephone now?! by Lee Koo (ADMIN)
I also had a phone call (recorded) about an extended warranty for my car. I was switched to a live person. They asked about my car pmt. I had paid cash in full for my car, not to mention it is a 2001 Toyota. I doubt a warranty is still available. When I asked the name of their company the line sounded as if it went dead, but it didn't. I pressed 0 for operator. I was never more surprised as the operator of the (name withheld) Credit Union that I was patched into. She had no idea what I was talking about since they didn't offer car warranties, only car loans. Nor did she understand how I could patch into her. However, she was annoyed enough (not at me) to look into it, and try to see if this could be stopped. (I guess she gets enough phone calls w/o this crap! Needless to say, I am a private person, so I never give out info, only ask and ask questions instead. The caller i.d. said unlisted.
Phishing over the phones now?!
by Lemonyusa - 4/19/08 12:14 AM In reply to: Are they phishing over the telephone now?! by Lee Koo (ADMIN)
Yes, I get both those calls about every other day. I stayed on the phone once to talk to them and request they don't call again. The person hung up - but the calls haven't stopped.
Another time, I asked woman who picked up the phone what her name was - she had an Intercity, Ebonics accent. It may have been the same woman.
-she hung up. Another time, I asked the name of the company, the woman said, "Credit Counsellings." Then I asked were they were located - the woman hung up. I've politely requested their phone number to call back - the woman hung up. I assume that they are hiding and don't want anyone to know who they are. If a caller asks, they are probably not likely to be a victim. Any honest company wants you to know their phone number and address.
Even though I am on the Federal "No Call" list, they keep calling.
Joe
Phone Phishing
by LoveMyDodge - 4/19/08 12:21 AM In reply to: Are they phishing over the telephone now?! by Lee Koo (ADMIN)
I get those calls all the time too..on both my home phone and my cell phone..and hadn't even thought about them as phishing..but you're probably right.....I just hang up as soon as I realize it is a recording. I doubt there is anything to be done about them as these people are certainly not going to respect the do not call registry list..and I have both of my numbers on there.
Phishing phone calls
by rphunter - 4/19/08 12:32 AM In reply to: Are they phishing over the telephone now?! by Lee Koo (ADMIN)
YES! These calls are 'phishing'. Many of them originate from 'offshore' sources, and if you call them back, you may obligate yourself for charges as high as $25 a minute. NEVER give anyone who calls YOU any credit card information on the phone. Make them supply the credit card number, and to explain to you who they are, why they are calling, and the credit card number about which they are calling. If they are legitimate, they will be happy to supply this information, and NEVER call back a number from a previous call without checking that number with Google to see if it is one of those from a place like Jamaica, where there is a 'cottage industry' that makes money from calls made to them.
Possible Phishing Phone Calls?
by happypick - 4/19/08 12:32 AM In reply to: Are they phishing over the telephone now?! by Lee Koo (ADMIN)
The phone calls described would most definitely be considered by me to be phishing phone calls and I would hang up the phone immediately! Should such calls continue, I would change my phone number and not have it listed in any directory. No legitimate person, regardless of how they may or may not identify themselves, would ever phone anyone to ask about your credit card, or your car, any other possession or about any person! The information being requested seems to focus only on personal and/or private subjects, and therefore are very suspicious. Should I ever receive such a phone call, I would immediately hang up after refusing to answer illegal questions!
Telephone Pishing
by Sally Petrequin - 4/19/08 12:38 AM In reply to: Are they phishing over the telephone now?! by Lee Koo (ADMIN)
Judie,
I have also received the credit card/extend car warantee phone calls just as you described. For one I called the 800 number back and found the 'help line' representative could not answer my questions about my specific credit card so I told her I wasn't interested. I immediately called my credit card company to ask if they had initiated the call and they knew nothing about it. My conclusion was that both card and car calls were pishing and I simply hang up now when I hear the recording start.
Does anyone know more specifics about these calls. How do they get phone numbers. Do they fall under the regulations of the do-not-call list of phone numbers the government has? My phone number is on that list. Does anyone have a better way to fight back than to simply hang up?
Sally
Phishing oer the phone and by e-mail
by nandomelicones - 4/19/08 12:44 AM In reply to: Are they phishing over the telephone now?! by Lee Koo (ADMIN)
Never, ever, then never, under any circumstances, banks, call centers and other traders can ask for a credit card number or id and password access to their bank accounts unless directly with the bank or office with which you have business relations, no bank ever asks to verify their data online access to account porprio phone or simply through form or crab checking account .. Notice of any data you request is communicated through the Internet, we are behind the usual fraudsters seeking deficient that abboccano .. When in doubt contact your bank .. Excuse my broken English are an Italian
My answer!
by Quilljar - 4/19/08 12:58 AM In reply to: Are they phishing over the telephone now?! by Lee Koo (ADMIN)
When I get any unsought phone call, I quickly say in a quavery voice,"I am sorry but I am a very poor old age pensioner" Nine times out of ten they hang up immediately..
Phone phishers
by miotch68 - 4/19/08 1:15 AM In reply to: Are they phishing over the telephone now?! by Lee Koo (ADMIN)
Unfortunately this is becoming a very popular way for phishers to get your information. If someomne does call about a credit card, ask THEM for information only you and the company should know. The same goes for banks and anyone else you have some kind of account with. If one of these places should call you, and you get their number through caller I.D., report it to the FBI, Secret Service(they dont just protect the president), or Homeland Security. Trust me I learned the hard way.
ANSWER TO JUDIE
by MASHLAN1 - 4/19/08 2:06 AM In reply to: Are they phishing over the telephone now?! by Lee Koo (ADMIN)
I HAVE RECEIVED SEVERAL CALLS TELLING ME MY CREDIT CARDS DEBT IS GETTING TO HIGH AND TO CALL A 800 NUMBER TO TAKE CARE OF IT. ONLY THING IS I DON'T USE ANY CREDIT CARDS. ALSO THESE CALLS COME IN ON MY CELL PHONE.SO I JUST NEVER ANSWER THEM.
Fraud and Phone Phishing
by Keith_C_A - 4/19/08 2:21 AM In reply to: Are they phishing over the telephone now?! by Lee Koo (ADMIN)
Judie, this is becoming a cause for concern for everyone around the world. Different countries and states have different authorities that you can file a complaint or report to.
First and foremost NEVER volunteer ANY information like what is being asked. NEVER give your credit card details out unless you know who it is that you are dealing with and that they are trusted.
Ok that said, what you do is listen to what the operator has to say, BUT get a much detail you can from them. Ask for a return telephone number for a start, take it down and tell them you will call them back. So if they do give you a Legit number take it to the next level and get company name, their name their address/location as much detail you can, if they are not prepared to give the detail then you know it isnt legit however, take the detail and give it to the local authority that deals with this type of thing.
See no real legit company would ask you for those details like that unless you agree to purchase a product, then refer back to the first point.
Too many times we hear of Identity theft and in the end it costs the innocent everything including their credt rating and in most cases their livelyhood, and even their private belongings. NEVER give too much personal detail if any over the phone.
Telemarketing
by WGNABOR - 4/19/08 2:44 AM In reply to: Are they phishing over the telephone now?! by Lee Koo (ADMIN)
No legitimate business should conduct important transactions over the phone. That is properly done by certified mail (so they get a receipt legally insuring that you got the message). Simply hang up on telemarketers. Every time. If you have trouble sleeping afterwards, let it be because you are mad, not worried.
Message re: Judie's question
by 23179 - 4/19/08 2:56 AM In reply to: Are they phishing over the telephone now?! by Lee Koo (ADMIN)
Dear Judie,
I would most definately agree with you when you don't reply to any telephone calls, etc. regarding your personal matters!
Although I've never had anything like that, I regularly receive from friends warnings by e-mail to be very careful. In this World with all malpractices going on, remember (and this applies to all CNet members etc.) one cannot be too careful!!!! Since I've had a PC crash through a virus and it costing me a lot of money to try and find the virus - which could not be found - and I was compelled to buy a new PC, I have been very careful.
Hope you will all take this advice!
Have a superb next week!
Lily
Phishing over the Phone lines
by rng482 - 4/19/08 3:04 AM In reply to: Are they phishing over the telephone now?! by Lee Koo (ADMIN)
They are trying to get you to RELEASE personal info about your self CRITICAL.
DON'T open them DELETE immediately.Don' even mess with them that way.
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