public letter to Motorola exec seems honest, fierce...
http://gizmodo.com/372565/letter-from-a-moto-insider-how-stupid-execs-ran-moto-into-the-ground
America deserves to think bigger in order to nurture its unique and cutting edge problem solving and innovation skills. Just “catching-up” up is not inspiring – bold vision is.
Best,
Shalin
The issues go beyond that. Try CMI (Continuous Measurable Improvement) and 10 Sigma programs applied to bathrooms and all functions.
At the time I was there the POPI initiative was taken to extremes so that you couldn't keep a data book on the parts you used in your design on your desk.
The company's penchant for these and other programs was taken to extremes and proved to be destructive to the bottom line.
-> I worked there during the analog to digital Cell phone revolution. I heard the VP issue a mandate that no one be found working on digital cell phone technology or risk being dismissed. That was how far they would go to slow down the eventual transition. That VP is no more and the rest is history.
That article only covered a small sliver of the issues with this company.
Sorry to hear about that robert..
I belive that a company president shoudl take the suit off.. put a t-shirt and jeans on, and for a month a year, work with the lowest people they are in charge of.. meaning for example in my position, (comcast phone rep (btw i am at work and i belive my superiors keep in good touch with us peons
))
The Manager should work as the rep in my example, disreguard the titles and powers they have. and see and experiance what it is. And there is the ride alongs for service techs/installers where the manager would DO the install rather then just follow along.
This lets them learn there buisness in diffrent lights and find out about problems quickly.
I also like the Garabaldi approach from the babylon 5 series, he promoted the winers and those that kept seeing problems with the company to the board of directors. Told them, challange me, if your right you get a bonus, if your wrong your gone.![]()
I think a lot of people did not think about this.
Motorola is a big company. They got their name (recently) for the cell phone; but really, they have other business. If I recalled correctly, only their cell phone business is not doing well, the rest has been great.
I read this on Engadget, and was saddened, but not surprised. Motorola has replaced innovation with quality control. The RAZR proved that there was a high market, but that was the end. They never innovated after that, and they STILL don't get that the UI experience is most important. Now they are going to split (then sell off) the cell phone business. The rest of the company isn't doing great, either. Remember, they bought Scientific Atlanta. You know, the company that makes the set top boxes that everybody loves to hate due to (among other things) their crappy UI?
Hot stock tip: Short motorola.
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