Cell phones: SPRINT/NEXTEL TERRIBLE SERVICE

SPRINT/NEXTEL TERRIBLE SERVICE

Tuesday, February 26, 2008 7:56:14 AM
SPRINT/NEXTEL; SERVICE; I would like to start off by saying that I have a family member who was with Nextel for years and then Sprint took them over and bought them out and now everything is totally terrible!!! He had an unlimited plan and then had the nerve to call him up and ask him or no tell him they wanted $20 per month because he was using too much data, and he had an unlimited plan!!!
So, before this happened I decided to go over to Sprint. WoW, what a huge mistake!!! First off they cut off my service and charged me over $400 and some dollars total for charges I never made, it was them doing computer repairs and they said they apologize for the mistake and then took the charges off my account and kissed my butt to stay there. There is an echo issue in the phones as well too, along with terrible reception when they advertise perfect or next to perfect reception in my area.
I was informed by verizon that they are hurting over at Sprint and they will do anything to keep customers. Well I believe that because they had 2 strikes with me and kept me until now. I am turning in my phone and already have the return kit and any bill that comes from them for the balance will be thrown in the trash, they will never get their money from me, I will sit in jail for 99 years and I don't really care either.
What really set me off was their website. The gentlemen on the phone told me that I could get a different phone because mine looks nothing like in the little picture they have for an advertisement only in my area code!!! I checked out an area code only 55 miles away from me and the website is totally different, they have videos and 360 views with tons of pictures and stuff and also all this packed information into the site, but in area code 17872 they do not have nothing really, one little picture and it is just pure discrimination if I ever seen a case of it before. I am so upset right now I have a pain in the chest.
They also advertise FREE activation online, PLEASE PEOPLE, do NOT believe that!!! I got told that too and my bill came and they charged me clearly $36!!! If I had the energy or the patience rather I would scan my bill and paste it here for you all to see. Please take my word on it, be very careful if you chose Sprint. I really mean that from the bottom of my heart. You can read all my other blogs and stuff and they are positive, about software and different things that are great and things I love.
I am just going to hold out since I am with in my 30 days yet if they don't renege on that offer too!!! I have like I said the return kit already here to ship this piece of crap phone back to them. I don't blame LG I blame the service from Sprint. I mean the Rumor is a very nice phone don't get me wrong here, I am just very unhappy with Sprint, and if I was out in the market right now and had the money to spend freely on any cell service in the country, I would say I would have to chose verizon, even though their internet service and telephone service is way over priced!!! They are the best in the cell business and have the best coverage I have to give them that.
Thanks EveryoneI could type on forever about this, I have so much internal anger right now, I just took a blood pressure pill too being I have hypertension because my chest hurts over this non sense!!! They always holler discrimination on TV about the stupidest things, well here is one more thing to add to the list. Sprints Website Sucks!!! Type in area code 17101 and look at the pictures of the Sprint Rumor, and then type in my zip code of 17872 and look at the "picture" of the Sprint Rumor!!! Discrimination against the small town folks!!!! (US) US, meaning United States, we are united right???
KP/PA