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Windows XP: XP Pro Slows down after back up and scanning!

by kummah - 2/15/08 11:34 PM
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Post 1 of 5

XP Pro Slows down after back up and scanning!

by kummah - 2/15/08 11:34 PM

I have a Win XP Pro SP3 OS with Intel 2.8GHz HT Processor, Intel 865GBF 800MHz FSB Motherboard, 1GB RAM and 80GB X 2 HDD.

I have scheduled a daily AntiVirus Scan at 10PM and daily backup at 12AM. Every morning when I work on the PC, it responds very slowly and after a reboot, it becomes alright.

I would like to know why and how this can be avoided?

Post 2 of 5

Is this computer left on all night?

by MarkFlax Moderator - 2/16/08 3:47 AM In reply to: XP Pro Slows down after back up and scanning! by kummah

if so, what is it doing during the night?

It's not unusual for performance to take a hit after constant use. RAM can be used up and not freed properly by the OS, and processes may still be running in the background. What does the Task Manager > Processes tab show when the system runs slow? To access the Task Manager, right click the Taskbar and select Task Manager. Is anything there taking up a lot of CPU usage?

How often do you scan with an anti-spyware application, and which anti-virus and anti-spyware utilities do you use?

Mark

Post 3 of 5

Process List

by kummah - 2/16/08 5:48 PM In reply to: Is this computer left on all night? by MarkFlax Moderator

Hi Mark,

Since I work from home, my PC is ON 24X7.

My AVG Complete PC scan runs every night at 10PM. I run COMODO Firewall Pro 3.

I have listed below the tasks that were running when I came to my PC in the morning. Is there any cure for this problem or should I just keep rebooting my PC every morning?

Process PID CPU Description Company Name
SystemIdlePro 0 96.88
procexp.exe 3180 3.13 Sysinternals Process Explorer Sysinternals
wmpnscfg.exe 1540 Windows Media Player Network Sharing Service Configuration Application Microsoft Corporation
WINWORD.EXE 2532 Microsoft Word Microsoft Corporation
winlogon.exe 792 Windows NT Logon Application Microsoft Corporation
TpShocks.exe 564 IBM Active Protection System IBM Corp.
TpScrex.exe 620 ThinkPad UltraZoom IBM Corporation
TPONSCR.exe 608
TPHKMGR.exe 576
System 4
SynTPLpr.exe 512 TouchPad Driver Helper Application Synaptics, Inc.
SynTPEnh.exe 520 Synaptics TouchPad Enhancements Synaptics, Inc.
svchost.exe 1028 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1088 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1128 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1164 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1392 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1984 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1692 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 2452 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 3232 Generic Host Process for Win32 Services Microsoft Corporation
spoolsv.exe 1912 Spooler SubSystem App Microsoft Corporation
smss.exe 632 Windows NT Session Manager Microsoft Corporation
services.exe 836 Services and Controller app Microsoft Corporation
ServiceLayer.ex 2392 ServiceLayer Module Nokia.
S24EvMon.exe 1328 Event Monitor - Supports driver extensions to NIC Driver for wireless adapters. Intel Corporation
rundll32.exe 584 Run a DLL as an App Microsoft Corporation
rundll32.exe 592 Run a DLL as an App Microsoft Corporation
RegSrvc.exe 2020 RegSrvc Module Intel Corporation
pidgin.exe 1620 Pidgin The Pidgin developer community
PcSync2.exe 3012 PC Sync Time Information Services Ltd.
PCSuite.exe 1632 Nokia Launch Application
OUTLOOK.EXE 492 Microsoft Outlook Microsoft Corporation
NclMSBTSrv.exe 2892 MSBTSrv Application
mspaint.exe 2648 Paint Microsoft Corporation
msdtc.exe 2356 MS DTC console program Microsoft Corporation
MPAPI3s.exe 2564 Mobile Phone API Nokia Corporation
MemCleaner.exe 600 Free more available memory IObit
mdm.exe 676 Machine Debug Manager Microsoft Corporation
lsass.exe 848 LSA Shell (Export Version) Microsoft Corporation
jusched.exe 696 Java(TM) Platform SE binary Sun Microsystems, Inc.
Interrupts n/a Hardware Interrupts
iexplore.exe 4088 Internet Explorer Microsoft Corporation
IEMonitor.exe 3316 Internet Download Manager agent for click monitoring in IE-based browsers Tonec Inc.
IDMan.exe 1428 Internet Download Manager (IDM) Tonec Inc.
ibmpmsvc.exe 1000 ThinkPad Power Management Service Lenovo
hkcmd.exe 552 hkcmd Module Intel Corporation
explorer.exe 1784 Windows Explorer Microsoft Corporation
DPCs n/a Deferred Procedure Calls
dllhost.exe 1356 COM Surrogate Microsoft Corporation
ctfmon.exe 1284 CTF Loader Microsoft Corporation
csrss.exe 768 Client Server Runtime Process Microsoft Corporation
avgupsvc.exe 1836 AVG Update Service GRISOFT, s.r.o.
avgrssvc.exe 1232 AVG Resident Shield Service GRISOFT, s.r.o.
avgrssvc.exe 1868 AVG Resident Shield Service GRISOFT, s.r.o.
avgfwsrv.exe 1716 AVG Firewall Service GRISOFT, s.r.o.
avgcc.exe 744 AVG Control Center GRISOFT, s.r.o.
avgamsvr.exe 1792 AVG Alert Manager GRISOFT, s.r.o.
alg.exe 2716 Application Layer Gateway Service Microsoft Corporation

Post 4 of 5

Google is your friend.

by MarkFlax Moderator - 2/17/08 3:59 AM In reply to: Process List by kummah

This is going to be a process of test and elimination, and it may take some work and time although it doesn't have to be done all at once. But this is where Google is your friend where you can use Google to check each process and see what others think of it. Then you make an informed decision whether the particular process is necessary or optional, unnecessary or dangerous.

Some of these processes can be checked against a database of Task Manager processes at AnswersThatWork and if the process is listed there it will give you more details of what the process is, whether it is a virus or not, and whether you need it running constantly. Other processes not listed by AnswersThatWork you will need to dig into Google.

The reason I suggested looking at the Task Manager immediately after an all night session was to use the "CPU" column to see what, if any, process was taking up 100% of CPU usage. The column header can be clicked twice to list in CPU usage order, highest first. If you cannot see that column, goto View > Select Columns, and select "CPU Usage".

Here are some immediate thoughts;

1] You say you work from home, so the PC is on 24/7. I take it that you sleep sometimes, (no sarcasm intended), so there must be another reason why the computer is on 24 hours a day. I am not making judgments, I know of many who need their computer on all the time, (research projects, servers, etc). But if there really is no need to keep it on all the time then that is one avenue you can consider.

2] I see you are already using System Internal's Process Explorer, (procexp.exe). I make the assumption that this was not already running when you came to the PC in the morning. If it was, I wonder why. If it was not, then the act of opening Process Explorer may have changed the running processes and diverted any cpu usage that was being utilized when it was opened.

3] WINWORD.EXE is running. Why?

4] wmpnscfg.exe is running. This is Windows Media Player Network Sharing Service and is used to alert users when a new media device is found on the network. Wmpnscfg is also responsible for starting the Windows Media Player Network Sharing Service (NSS) and then waits for notifications from the service. Why do you need this runningwhen you are asleep? Again, I am making no judgments. These are things for you to consider.

5] S24EvMon.exe monitors your wireless network. Perhaps this is something you can delve into more deeply.

6] pidgin.exe seems to be an instant messenger. Do you need this running when you are away from the computer?

7] svchost.exe. This is running multiple times. That is not unusual but AnswersThatWork has more information on it, and your Process Explorer can tell you more about what each svchost is being used for.

8] Why are OUTLOOK.EXE and mspaint.exe running when you are away from the computer? mspaint.exe is Microsoft's own image editor commonly known as Paint.

They are just some of the questions that you can consider.

Good luck.

Mark

Post 5 of 5

Thanks!

by kummah - 2/17/08 4:34 AM In reply to: Google is your friend. by MarkFlax Moderator

Hi Mark,

Thank you for your detailed explanation. I got the hang of what you mean. I will certainly go through answersthatwork.com. I always wanted to know what those hundreds of processes running in the background are!!

Mahesh Kumar

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