I'm running into this one more often. Some laptops arrive with old or defective drivers. It's a shame they can't deliver it working everytime. For most machines no issue. But who brings me their working machine?
Bob
It's not a Dell problem it's a Vista problem and a well know problems experienced by lots and lots of people.
Look on google groups or tech net. Here is a link:
http://groups.google.co.uk/group/microsoft.public.windows.vista.general/browse_thread/thread/bacb1b5c06590553/9a9b209c9124ba27#9a9b209c9124ba27
The sad fact it that you are screwed - Vista does not work at this time for many people on many routers / hotspots.
Somethings amiss here. If your post was true why would ours work?
And we've been all over at many hotspots.
Bob
Not every router or every hotspot will fail with Vista. Have you tried the Jetblue hotspots? How about the Vodafone hotspots?
Maybe it's also some hardware and not others.
Maybe it's also your PC came with a wireless switching program that runs on top of vista and works. But if you forked out for a fresh retail vista and installed it you would find it failing.
I consider Vista to be very unfriendly to those that build their own PCs. Even more so to the poor soul that upgrades a laptop.
But all the Vista laptops I have access to and my friends as well have yet to report this issue. Go figure why.
There is an issue that extends back to Windows 2000, XP and now Vista but I have found people to wipe up a frenzy over that and call it a Vista bug. It's not. Which one is that? The issue of trying to connect to WAPs with the SSID broadcast disabled. They tend to drop connects as well no matter which OS (save Linux?)
Bob
It would help if we talked specifics.
What versions of wireless cards are being used, what method is used to connect to the wireless hotspots, etc.
For instance, we cannot get Vista to work with an integrated intel wireless card using a portal page authentication method to a 3com wireless switch. We can get Vista to work with a Wireless Encryption Key, however. This stinks for us, because we wanted to authenticate with a customized portal page...not be in the business of entering encryption keys.
"VISTA WILL NOT WORK WITH WIRELESS HOTSPOTS"
I was responding to your subject title. It was rather broad.
Bob
Windows Vista cannot obtain an IP address from certain routers or from certain non-Microsoft DHCP servers
View products that this article applies to.
Article ID : 928233
Last Review : September 6, 2007
Revision : 2.0
Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 (http://support.microsoft.com/kb/256986/) Description of the Microsoft Windows registry
SYMPTOMS
Consider the following scenario: • You connect a Windows Vista-based computer to a network.
• A router or other device that is configured as a Dynamic Host Configuration Protocol (DHCP) server is configured on the network.
• The router or the other device does not support the DHCP BROADCAST flag.
In this scenario, Windows Vista cannot obtain an IP address.
Back to the top
CAUSE
This issue occurs because of a difference in design between Windows Vista and Microsoft Windows XP Service Pack 2 (SP2). Specifically, in Windows XP SP2, the BROADCAST flag in DHCP discovery packets is set to 0 (disabled). In Windows Vista, the BROADCAST flag in DHCP discovery packets is not disabled. Therefore, some routers and some non-Microsoft DHCP servers cannot process the DHCP discovery packets.
Back to the top
RESOLUTION
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.To resolve this issue, disable the DHCP BROADCAST flag in Windows Vista. To do this, follow these steps:
blah blah blah
[AND IT STILL MAY NOT WORK DEPENDING ON THE DHCP SERVER... but
XP and Apple MAC are OK]
Hi. I just bought a gateway a couple of months ago, and for some reason the internal wireless card wont work at this one hotspot buy my house, but will work at other spots. I called the gateway support, and they didnt know other than I could send me computer in which I really dont want. I am using a friends wireless card, and it seems to work fine. The internal card, connection 2 says, you are about to enter a unsecured site of coarse I continue and it wont connect. The card I am borrowing just connect without asking for permission. Can anybody help me? the driver for the internal cards driver has had the most recent vista update, can anybody help?
thanx - AARON -
"the driver for the internal cards driver has had the most recent vista update"
Microsoft's updates are not applicable for drivers. You get those from Gateway. Many didn't know this and make a statement like yours. Check with Gateway for the drivers.
I think using another card is the fix for now.
Bob
Hi. Thanx for the quick reply, though I went to the gateway site and there driver is the same as the one I am using, I will just have to return the one I am using, and buy one. I was hoping to avoid having to purchase a new card, but it will have to do until I can figure out why it wont connect to the wireless network in my home.
- AARON
As one of the hot spot providers who is trying to support this issue, I'm curious if anyone has come up with a solution to the Vista issue. We receive calls every day from users across all manufacturer platforms. To date, we have not determined what is causing this issue.
Any help would be greatly appreciated!
Thanks,
James
If only we could get someone from microsoft to write one of their blogs explaining all this mess. i am downgrading all my laptops from vista to xp but it's a pain. i can't believe this issue does not get more press attention....
Here is an article from google groups about someone running a university campus wireless network beggin for advice and getting none...
Got I hate MSFT
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http://groups.google.co.uk/group/alt.internet.wireless/browse_thread/thread/ab8005b990649169/52ee76bb33f98ac4?lnk=st&q=vista++dhcp+students+registry&rnum=1#52ee76bb33f98ac4
Okay... here goes...
I'm an IT Tech for a housing department for a state university. One
section of the apartments was not built for a hard wire connection so a
wireless "solution" was implemented. We have a wireless bridge that
streches across the buildings into several Cisco 1231 APs.
Here is where the fun begins.
Any student that uses Windows XP, OS X, or any OS other than Vista can
receive DHCP no problem. When a student uses a Vista based OS (Basic to
Ultimate) I will temporarily get DHCP and then is lost within a few
minutes or at a reboot and the connections drops to "Local Only" Access.
Keep in mind later on that they will get an IP address yet still have a
"Local Only" connection.
At first I went through and did the basic ipconfig and netsh commands
to disable autotuning and disabling IPV6. No Luck. I went through and
disabled security features in the Firewall. I went into the APs and
updated the software to the Latest IOS version and changed the ecryption
from WEP (26 Hex) to WPA-Personal TKIP. No luck.
I then manaully set the IP Address, Subnetmask, and DNS Servers to what
corresponded to the network. I connected and never went into "Local
Only" at all. I reset it to obtain IP automatically and all I got was
"Local Only" Access.
This has been going on for about a month....
Today, I was investigating seeing if I could ping anything within the
Local Network. Not suprised, I was not able to ping the local gateway in
"Local Only". I tried to ping another vista laptop on the same network
connected through a hardwire connection and it all timed out.
Here's the interesting part. I then took the hardwire Vista Laptop and
Pinged the local only wireless laptop... I got responses (less than 1ms)
onto the wired laptop.
Since that happend I am so baffeled I called Microsoft and filed a
"complaint" and that they would investigate this. I'm not having
Microsoft charge me $245for their flaw in the OS and have some tech say
"yeah you got a problem" and end the conversation there.
I've run all "hot fixes" changed registry keys, change battery
performance levels and no luck.
The only thing that works is a static IP address but these are students
that take their laptops to class and wouldn't be able to connect to the
University's wireless and wouldn't know how to re-insert a static IP
address.
Anybody got any insight?
I have solved every unit I've run into. I have shared above my methods and hope you find them useful.
Bob
Had 2 PC's come into the shop this week with the exact same issue as you all are having. I checked and checked what I thought was all the Vista network settings and I was still confused. The only conclusion was it was a Software issue in Vista and to wipe and reload.
That's NOT the case.
For some unknown reason Vista is randomly filling the network settings with Static IP's and DNS....
To FIX this goto Control Panel and under Network and Internet click "View Network status and tasks".. Find your wired network connection and click "View status" then click "properties" When asked for Permission click "continue" Look under the networking tab and click "Internet Protocol Version 4" <- Must be Version 4 not 6. Under the General tab make sure both settings are set to "Obtain automatically".
Yes this is a bit more confusing than XP. It is unknown why Vista is doing this, but it has been the fix for 2 laptops that all in a sudden wouldn't connect on wired Networks this past week. If the problem happens again just repeat these steps.
Hope this solves all your problems as well!!!
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