Computer help: Optical Drive
Optical Drive
by darby1canardly - 11/4/07 12:37 PMIs it possible that a drive that plays/records dvds and audio cds but does not read cd-roms has a software fault? Laptop is HP zv6009ea running Windows XP.
Yes. But keep in mind...
by R. Proffitt
- 11/4/07 12:57 PM
In reply to: Optical Drive by darby1canardly
That I have a collection of similar "Zombie drives" that are half dead like that. It confounds the best technicians which is good for my friends tech support business.
Bob
Say,
by Doctor Entropy - 11/4/07 2:06 PM In reply to: Optical Drive by darby1canardlyis it just that it doesn't auto-run? Did you try accessing the drive in Explorer? Just a thought.
Explorer
by darby1canardly - 11/4/07 3:17 PM In reply to: Say, by Doctor EntropyDrive is shown in Explorer but not the cd-rom that is in the drive.
I think we need to know what you mean...
by ahtoi - 11/4/07 3:39 PM In reply to: Explorer by darby1canardlywhen you referring to "cd-rom"; data files and in what format and what type of media, etc.? Otherwise we'll be just guessing here because cd-rom contents are so broad.
CD-ROM
by darby1canardly - 11/5/07 6:21 AM In reply to: I think we need to know what you mean... by ahtoiNot aware of any different types of cd-rom, no commercial applications on a cd-rom work, auto-play or are recognised by the drive. Just think it very odd that audio cds play and dvds play and can be written to but not cd-rom! Guess I will have to replace drive but this is not cheap as next post would suggest?
Define cheap.
by R. Proffitt - 11/5/07 6:42 AM
In reply to: CD-ROM by darby1canardly
I define it as cheaper than a repair counter or sending it in to HP. The usual service counter here is 120 plus some 100 buck plus drive.
Here's one from geeks.com I would consider -> http://www.geeks.com/products_sc.asp?cat=351
That's 50 bucks or less than a fourth of a service counter charge. To me, cheap.
Bob
HP Pavilion Optical Drive
by darby1canardly - 11/8/07 8:50 AM In reply to: Define cheap. by R. Proffitt
If I lived in the USA I would opt for replacment. Might do it anyway. Probably have to now as problem is worse, have to get a new hard drive as well! Following tech advice from HP support got to the stage where they asked to remove filters in Registry. Yes I did make a back up of registry! But now keyboard and mouse don't work! Get out of that one!
This is usually cured with System Restore.
by R. Proffitt - 11/8/07 8:53 AM
In reply to: HP Pavilion Optical Drive by darby1canardly
I can use that or even the boot to the command line and running RSTUI as noted at http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q307545&ID=KB;EN-US;Q307545 and other articles.
Your new issue is solvable.
Bob
Did you try cleaning?
by BrianZachary - 11/5/07 9:16 AM In reply to: CD-ROM by darby1canardlyI have problems with mine sometimes. If I rip a bunch of music CDs onto my computer and then try to use a game or program CD-ROM disc, it won't read the disc. I just restart the computer and it works again. You could also try cleaning the drive with a lens cleaner and see if that helps.
I am sorry but the problem is so weird that..
by ahtoi - 11/5/07 9:52 AM In reply to: CD-ROM by darby1canardlyit has to be a communication problem, hehe.
Yep, Time To Replace The Drive...
by Grif Thomas - 11/4/07 5:19 PM
In reply to: Explorer by darby1canardly
It's too cheap and easy not to.
Hope this helps.
Grif
CD-ROM drive
by darby1canardly - 12/6/07 2:43 AM In reply to: Optical Drive by darby1canardlyManaged to repair my laptop in the end. It would have been easier if I had accepted that the drive was defective and replaced it as suggested. Cheapest replacement I could find was £60 plus carriage, decide laptop was not worth this, so got a USB external drive for £20, followed the Microsoft directions for repairing registry as suggested and finally got my computer back from the dead. Thanks to all who helped.
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