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Home audio & video: Extended Warranty.........are they worth it????

by jraggie - 12/5/07 2:44 AM
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Post 1 of 505

Extended Warranty.........are they worth it????

by jraggie - 12/5/07 2:44 AM

What's everyones opinion on the subject of purchasing extended warranties?

Post 2 of 505

Yes, No and maybe!!!

by jcrobso - 12/5/07 8:34 AM In reply to: Extended Warranty.........are they worth it???? by jraggie

Extended Warranty is an insurance policy.
There are many factors to consider:
The cost of the HDTV, the cost of the warranty and the reputation of the the company providing the warranty.
With the cost of HDTVs coming down and reliability going up the need for them has gone down.
Extended warranties are a cash cow for retailers, they will sell you one on a $25 CD player.
But there are many at C-Net that have them and have had good results and some that have had bad results. John

Post 3 of 505

extended warranties

by migtex - 12/5/07 6:16 PM In reply to: Yes, No and maybe!!! by jcrobso

NO WORTH IT.

Post 4 of 505

Service Guarantees are worth the cost...Extended warranties

by LXGents - 12/5/07 6:53 PM In reply to: extended warranties by migtex

Warranties only cover manufacturing mistakes, Service guarantees
cover in the field degradation from USAGE, including issues from heat dust humidity, and power surges.
Service guarantees cover accessories like rechargeable batteries and power supplies, warranties usually do not.
Add up up the cost on these and you'll see the benefits.

Post 5 of 505

Extended warranties

by temugen - 12/5/07 10:57 PM In reply to: Service Guarantees are worth the cost...Extended warranties by LXGents

Just like rebates, if the cost was in the customer's favor, the merchants wouldn't be so anxious to offer them. But the worst thing to do is buy them sometimes and not others---especially on when it's a high ticket item. That way, you have given away a lot of money for little or nothing. In the long run, they are an insurance policy and I prefer to be self-insured---and self-profitted. It would be different if I only bought one big item in my life. This makes life insurance a better deal. But not for anything else.

Having said this, I do buy the extended warranties for anything I buy for my god-daughter before she was married so long as it included a no-fault provision. She was so careless with electronic and other delicate equipment, it paid off. In one case, we went through 5 digital cameras before the warranty expired and the camera was obsolete. :)

Post 6 of 505

Rear Projection TV

by jloubier2 - 12/8/07 1:39 PM In reply to: Service Guarantees are worth the cost...Extended warranties by LXGents

6 years ago i purchased a new panasonic rear projection Tv. Also bought a 3 year extended warranty
with a $1000.00 deductible. I did not know about the deductible. 2 years later my electricity
provider had a series of power surges which rendered the TV inoperable and as it turned out
unrepairable. The electric company picked up the $1000. deductible and the warranty company paid for the rest of a new TV. In this case it was worth it because the extended warranty was only $127.00 for 3 years thus the $1000.00 deductible.

Normally I don't buy an extended warranty because if an electric product is going to fail it will do so
in the first year.

Post 7 of 505

Why pay extra to guarantee the integrity of a product?

by LauraFl - 12/5/07 8:36 PM In reply to: extended warranties by migtex

It should be a given that what we're buying will be defect free and well made. If I buy something that brakes soon aftwards I expect the store to take it back. If the store won't I dispute the charge with my credit card company and report that store to the Better Business Bureau.

Anything that brakes soon after I buy it I consider shoddy and I never buy that brand again. I bought a sony laptop in 2001 which died 2 years later so I switched brands for my next one. I had a problem with Circuit City 3 years ago so I never bought from them again.

If we hold manufacturers and businesses accountable and stop doing business with them when we're not pleased we won't need extended warranties.

Post 8 of 505

Absolutely right

by guiri_too - 12/5/07 11:45 PM In reply to: Why pay extra to guarantee the integrity of a product? by LauraFl

I preach this all the time but the way people think is "well, if I don't get warranty, I get screwed. Let someone else fight the battle" but that someone else is YOU.

Post 9 of 505

Right

by nhiep nguyen - 12/6/07 1:49 AM In reply to: Why pay extra to guarantee the integrity of a product? by LauraFl

You right!

Post 10 of 505

Totally agree

by MKorkowski - 12/6/07 6:05 AM In reply to: Why pay extra to guarantee the integrity of a product? by LauraFl

We should not subsidize anyone. The bottom line is price the product effectively, build it properly and people will buy it. The fact is out of all the extended warraties or insurance there are many "loopholes" so they won't pay anyway. Big ticket items are something you may want to deal with but nothing else. I laugh at "would you like the warranty against scrathes on that CD you are buying?" They have got to be kidding. Pure profit for companies. The same for rebates. Rebates are designed as revenue producers for the company not you. 65% of the people that try to get rebates never do on some "technicality". Again do not subsidize or give free money to manufacturers or the stores. DEMAND that they produce good products and do not buy them unless they do, and when they are bad tell all your friends. Tell everybody to hit them where it hurts-their pocketbook.

Post 11 of 505

rebates

by bradykp - 12/6/07 2:29 PM In reply to: Totally agree by MKorkowski

although i'd prefer a discount over a rebate, if the best price is available through rebate, i have no issues with rebates. i've gone through this process literally hundreds of times and have received every single rebate.

when i worked at circuit city, the people who complained about not getting their rebate always did not follow the instructions (Which really aren't that complicated to anyone who can read). they all basically require the same things:

purchase a product within a set date range
mail in the rebate by a specified time
include UPC code and copy of receipt

and one thing i always told customers - always write down the rebate company's contact information (1-800 # and address).

if you have any questions, you can always ask for help.

if you don't get a rebate, it's really no one's fault but your own.

i don't know where you got the 65% based on a technicality, but i don't believe that. most people that don't get their rebates either forget to send it in or didn't follow the instructions.

Post 12 of 505

Wrong

by phred754 - 10/18/09 11:31 PM In reply to: Totally agree by MKorkowski

"Build it right and people will buy it" thats why all the good companies that made high quality electronics in the USA are either out of business or had to outsource labor. Cause you cheap ******** wont buy quality. People dont want quality. They want cheap **** thats going to break in a couple of years. Thats why Visio sells so many TV's.

Post 13 of 505

breaking soon is different than an extended warranty

by bradykp - 12/6/07 2:24 PM In reply to: Why pay extra to guarantee the integrity of a product? by LauraFl

breaking soon after you buy it is different issue than the service plans. they cover wear and tear, they cover if you get a power surge. accidental things. that's why some people buy them.

yes, electronics should last at least a short time after you buy it, that's why manufacturers offer their warranty. but with so many moving parts and lasers and delicate chips, it's easy for things to go wrong. it's an insurance policy. worth it to some, not worth it to others.

sony are some of the best laptops out there (although overpriced), so i am surprised you had bad luck with them.

Post 14 of 505

I'm with you

by schmoopee2000 - 12/6/07 7:25 PM In reply to: Why pay extra to guarantee the integrity of a product? by LauraFl

I give manufacturers and retailers 1 chance to keep me. there are plenty of them so they should be begging for my business. I dont shop at walmart, blockbuster, lowe's kohl's and several other places that dont deserve my business. And I dont mind paying a little more to avoid their hassles.

Post 15 of 505

Extended warrantees

by shogibear - 12/8/07 2:43 AM In reply to: Why pay extra to guarantee the integrity of a product? by LauraFl

Very well said..........pay attention people!

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