Community Newsletter: Q&A: Share with us some of your e-mailing etiquette
- 11/2/07 9:51 AM
e mail etiquette
by jacosurfan - 11/3/07 10:42 AM In reply to: Share with us some of your e-mailing etiquette by Lee Koo (ADMIN)
virtual com is like live com i mean there are all kind of folks and as in real life we already know who we want to talk to so my advice is dont even bother to know anyone else erase it youll be a lot better
pay attention
by tkennedy4 - 11/3/07 11:20 AM In reply to: Share with us some of your e-mailing etiquette by Lee Koo (ADMIN)
In my business world it is very simple. Look at it as if you were sending an actual postal business letter. If you send an e-mail and cc: a bunch of people, or just a couple, and it creates a reply response, everyone in that e-mail should get the reply. If the information was intended for a group, the response should be within the same group, and not a bunch of satellite conversations that not everyone in the original group is aware of. It will only creat a larger problem if the original e-mail just starts a backdoor gossip train. Simply put, if it was not intended as a single note to a single person from the begining, why would the author, or any recipient, expect anything else but a "reply all" response if a response was needed.
Email Etiquette
by SwissFrite - 11/3/07 11:57 AM In reply to: Share with us some of your e-mailing etiquette by Lee Koo (ADMIN)
If the person is forwarding information that is not true (e.g. all those internet warnings, cancer warnings, microsoft awards etc.), is out of date (e.g. science projects from 2002) they not only should not be forwarded but all the recipients of the sender's email should be informed or totally irresponsible (e.g. add your name to the list it's really cool). I, personally, believe that you are offering everyone a VALUABLE service by saving them the time of looking these things up themselves and future time of reading and forwarding the same false or out of date email. I would just tell everyone that the info is false and they can look it up at www.....com.
If it's of a more personal nature, e.g. about someone you and the sender know, it's more of a judgment call. You have to decide whether to tell the subject of the email or just tell the sender why it's untrue. As to the other people on the list, if you know it's not true and it is very hurtful and slanderous, you are saving all of them from a potential lawsuit if they also forward the email. But you have to decide based on the content.
As to the sender who sent the information in the first place. If they are embarrassed by being "chastised" when your reply to all is innoculous and merely factual, all I have to say is too bad. They're being oversensitive and overlooking the bigger issue here and that is that they are spreading false information over the internet and wasting everyone's time.
I believe that email etiquette would require you to respond to all if the information is listed on any of the hoax websites because clearly the sender is not thinking about how they are wasting everyone's time and filling up everyone's mailboxes.
Correct is "in the eyes of the beholder"
by john3347 - 11/3/07 12:00 PM In reply to: Share with us some of your e-mailing etiquette by Lee Koo (ADMIN)
One set of rules doesn't fit everybody. An example of this is the fact that I filter anything with "Fw" (which also includes "Fwd") in the subject line to trash and never even see it while others look forward to such mail. Just use common sense and courtesy and consider who the mail recipient is. Just don't send me the "Forwarded junk"!!
e-mail etiquette
by gataone - 11/3/07 12:58 PM In reply to: Share with us some of your e-mailing etiquette by Lee Koo (ADMIN)
I have tried everything I could think of to get people to not add my address to every forward they send out, and very few seem to be able to grasp the concept of the BCC line. Even when you ask them to not include your address, they still do. This subject is one you just have to either live with, as in the case of family [how do you tell yor son or daughter 'hey, stupid'] or, as I have done, set up a mailing address just for the worse offenders and figure anything you get on that address not from that person or persons is spam and deal with it accordngly! I also do not add to the problem by forwarding anything without removing All the addresses!
13 Guidelines for Email
by doug1296 - 11/3/07 1:45 PM In reply to: Share with us some of your e-mailing etiquette by Lee Koo (ADMIN)
Everyone has his own email guidelines. Pick and choose those that make sense to you from the myriad of posts here. I’m a big emailer – both at work and at home. A writer by profession, email has been like manna from heaven.
These are my guidelines:
1 – Use my ISP’s email account managed by Outlook Express only for people I know well. Refer to that as my “home” email address. I never use it for anything commercial.
2 – Sending email to multiple recipients always use the bcc: field. Some email hosts such as g-mail do not allow a blank To: field, so I send it to myself with multiple addresses in the bcc: field.
3 – Most of my home email recipients know the bcc: trick to keep the recipient list suppressed. Those that don’t, I’ve tried to teach. So far I’ve had no problems. Were I to have a problem with one recipient I would inform him that my email address had changed and direct his emails to a web-based email account.
4 – I use one web-based email account for all on-line purchases, thus keeping all transactions together in one account.
5 – I use one web based email account for personal correspondence with those I don’t know well enough to be on my home account.
6 – For high volume email I use g-mail – by far the best (IMHO) web based email program for managing high volume email.
7 – I type all lengthy emails first in Word (or any other word processing program), then copy/paste into the compose frame. This checks spelling and grammar better than email programs and saves your email until it’s sent. After composing a long email last thing you want is an Internet glitch and your email is lost.
8 – After emailing with someone for a bit, I pick up on that person’s email rhythm, i.e., how fast he replies, how long his emails are, etc. Some people actually don’t check all their email accounts every day – lol.
9 – Never send an angry email without taking time off to rest my head – sleeping on it, or at least taking several hours to clear my head.
10 – Don’t include the person’s original email (except maybe for relevant portions) in my reply. I even ask most people to do the same. I know what I wrote; don’t need to see it again.
11 – If there is a mistake in an email I receive (such as a snopes.com bashed rumor), I point it out to the original sender only as not to embarrass him “in front of his friends”.
12 – Respond when a response is called for (most of the time). Sometimes, one is not called for, e.g., you send a cool joke, recipient replies, “Hey good one. Thanks.” OK, so what is there to reply to? Nothing.
13 – Email gives each person time to say what he wants to say as clearly as possible. No accidental “blurting out” stuff, etc. Recipient has the time to read and re-read. Both do this at their convenience. One can get out complete sentences and thoughts without being consumed in an argument. My opinion is that email is a terrific way of communicating – even or maybe especially with a spouse or immediate family member.
E-mail manners
by Narda Jane - 11/3/07 2:24 PM In reply to: Share with us some of your e-mailing etiquette by Lee Koo (ADMIN)
If I recieve letters that I think have false information I first check it out at www.snopes.com If it is false informatiom I contact the person who sent it. If they left multiple addresses I send to them too. I VERY GENTLY ask them to go to the snopes link and read the information there about the mail they sent. So far, I have never had anyone get mad at me. I would rather take a chance on getting yelled at than keep getting the same old tired false virus threats, lost kids that have never been missing and petitions that will not work and will not be accepted by anyone!
My e-mail manners areas follows......
1. I never forward an email with information in it with out checking it out as to wether it is true or false.
2. I ALWAYS remove the address of the person who sent the mail to me and any old addresses left on it from previous senders before forwarding and email!
3. I HATE the little arrows at the beginning of every line left from forwarding by some email programs and ALWAYS delete them before sending the message on.
4. I ALWAYS remove any advertising at the bottom ov every email before sending it on.
5. If I have to open multiple pages to get to the email, I FORWARD FROM THE LAST PAGE opened so who ever I send that letter on to does NOT have to go thru any extra pages.
6. I do not send emails to group addresses. I click them one at a time so I do not send something to someone I think they might not like, will find offensive or might be too busy to mess with.
And last but not least....
5. I ALWAYS SEND BCC:(blind carbon copy) FOR MORE THAN ONE EMAIL ADDRESS!!!!!!!!!!!
Re: headers and >>>'s
by Argent47 - 11/3/07 9:07 PM In reply to: E-mail manners by Narda Jane<blockquote>3. I HATE the little arrows at the beginning of every line left from forwarding by some email programs and ALWAYS delete them before sending the message on.</blockquote>
</br>
The nice folks at papercut.com have a good, and free, solution called emailStripper. Here's how they describe it at their page, http://www.papercut.com/emailStripper.htm ---
"emailStripper is a free program for cleaning the ">" and other formatting characters out of your emails. It will restore "forwarded" or "replied" emails back to their original state so they're easier to read."
</br>
It's very simple to use; just activate emailStripper, copy & paste the e-mail into its window, click "Strip It", and close the stripper. The cleaned text, with a little note at the bottom promoting the service, is copied to the system Clipboard automatically.
</br>
</br>
Another point, which may have been covered already somewhere in the 200 or so replies so far: When forwarding stuff, PLEASE edit it first---remove the pages (and pages) of trailer and/or header information that no one needs to see. (And then apply emailStripper if needed.) Have pity on your long-suffering readers! 
e-mail etiquette
by caroline.harvey99 - 11/3/07 2:42 PM In reply to: Share with us some of your e-mailing etiquette by Lee Koo (ADMIN)
I was soundly told off by a friend for using the reply all ....she said I should send the e-mail to myself and put all the recipients in the Bcc box ,that way I was protecting those precious address.
Email scmedickit
by Domestech - 11/3/07 2:45 PM In reply to: Share with us some of your e-mailing etiquette by Lee Koo (ADMIN)
If someone is bold enough to expound their ignorance in such a reckless manor it is not my job to point out his failures. We are all qualified to to expound of our wisdom. Remember that information from others is information from others. It their reputation to destroy it. He has destroyed it with you so let him continue....that is unless you want to do it his way and and perform the same way. Mayge he was right and you were wrong. hhhmmm? I see no differance between you and him. What YOU think and what HE thinks mean the same to me. IDLE TALK !! And I thought it was just a female failing. Gosh! How ignorant of me. I guess a public scandle would allow women to make me a low life. Look inwade for flaws then fix'em. Unless you want me to point out to others how short your pe.....s is.
TA TA
BCC usage
by ridesearch - 11/3/07 3:03 PM In reply to: Share with us some of your e-mailing etiquette by Lee Koo (ADMIN)
I've been using e-mail heavily for nine years, and far less in the couple of years preceding this.
Most of my friends use e-mail. It's just so much easier when sending messages out to groups. Only two of us ever use BCC though. This led to a conversation between fifteen of us, comprising some two hundred e-mails in half an hour. While they still don't use BCC, that doesn't happen now because we just don't use reply all.
I use BCC whenever sending to lists of people in clubs and groups where they don't know each other, however I find I prefer not to when sending a message to a group of friends for a few reasons:
-If you're organising something and someone has a question or correction, often others have the same concerns. If the first one does a reply all, you don't end up with dozens of the same question.
-There are events like parties that you don't know who else is invited to, or which are supposed to be a surprise. Talk about it to someone who you shouldn't and you'll drop yourself or your friends in it. I've been in more of those situations than I care for. However if you've received an invite by e-mail, and you see the other person's address on the list, you can talk to them about it without fear.
Really there is no blanket rule for this; it's a matter of using your own discretion to decide on the most appropriate action to take.
Address Etiquette: TO vs. CC vs. BCC
by pj556 - 11/3/07 3:09 PM In reply to: Share with us some of your e-mailing etiquette by Lee Koo (ADMIN)
Lots of advice given for email content etiquette. Here are a few tips for addressing emails that are [somewhat] standard in the corporate world:
Action is required/requested from TO recipients; they are the target audience of your message.
CC recipients receive your correspondence FYI; no action is required/requested. This is often used for bosses who want to be “kept in the loop”.
Be very wary of using BCC for “secret recipients”. Remember, once posted to the web, your message can live forever (especially if you didn’t want it to). This is sometimes used for bosses who want to be covertly kept in the loop. They should clearly understand that a response to anyone, other than the actual sender, compromises that position.
If you are sending a message to a small group/committee that needs to not only see what you wrote but also who you are collaborating with, use TO or CC as described above.
If you are sending a message to a larger group or the “who’s involved” is unimportant, always use BCC to protect the privacy of your addressees and save space at the top of their messages.
Consider carefully whether to REPLY or REPLY ALL when responding to an email. Many times the sender needed to share information with a group of people but the responses need only go back to the original sender. If true online collaboration is needed, the group should consider a private chat room or blog site.
Oftentimes, it’s a matter of professional integrity to CC someone if you reference them or their work in your message to a third party.
FINALLY, don’t feel compelled to forward those cute spam chain letters you receive from good friends. The less junk mail you send out, the more likely your recipients are to actually read your messages.
Talk as how you would to another in person
Email etiquette
by rjonanln - 11/3/07 7:20 PM In reply to: Share with us some of your e-mailing etiquette by Lee Koo (ADMIN)
All the response posts I read have many good points of advice.
I've been on the Internet since Sept 1996. That's not a long time by many people's standards; but, I have seen many changes.
For one, many people have become very sloppy in their emails. They don't bother to spell the words correctly nor do they go back and check to determine what they are writing reads the same as what the thought was.
People automatically think because it's an email, then there are no rules of right or wrong. Many write in entire CAP letters and don't understand the recipient will be offended. The sender thinks writing in all CAPS will be noticed more.
I also find the emails that are sent with the ending stating the recipient should send the email to 10 (or whatever number) people in order to obtain the good luck.
The people who spend hours cleverly crafting a text composition to send over the Internet as being the truth and as many people as possible to send it on to others--is one of the largest hoaxes ever created. It's been proven many times, over and over, these cleverly and heart-felt writings are 100% fake and have no truth.
Why do these people spend the time creating 100% false writings? The same reason why someone will go out and kill someone without reason. They do it because they can and it's an idea to act upon.
Many times, people don't need a reason other than feeling a sense of accomplishment--for nothing.
The gentleman who originated the query and asked if what he did was not correct, I think both him and the woman who sent the mass email out is wrong. For someone to send a mass email to many people and have all the email addresses open to everyone to see, is opening herself up to a lot of problems. Then, to respond to the received email and being upset and consequently sending a response to everyone on her email list, is just as bad in their email tastes.
I think mass emailing to a list of email addresses from someone else's email is opening himself to a lot of problems.
e-mail etiquette
by tedfin - 11/3/07 8:15 PM In reply to: Share with us some of your e-mailing etiquette by Lee Koo (ADMIN)
I like the BCC I know a lot of people who do not want their e-mail address shared with the world.But you are all invited to see my pictures at dotphoto.com /ohreally I know I should edit out many of them and up date the newer shots that are better I'M YELLING TO LET YOU KNOW IF YOU E-MAIL ME I'll give you a password so you can down load them free.Spell check is good.I find a lot of wrong information in books.If the correction was correct ,do it gently.I get migrains from onions and garlic.But my "friends" still try to pioson me.They get insulted if I will not eat their cooking.My dad said, "It's a tuff life in a ruff city"I really try to get my facts right.Then there are people who just like to stir up the pot.
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