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Peripherals: HELP!!!!!!! Accessing Maxtor External Hard Drive.

by Suzanne Knight - 7/11/04 8:06 AM
Post 136 of 257

I-rocks IDE hard drive enclosure 3.5 inch USB2 & 1394A

by MR CNET - 10/28/07 1:40 PM In reply to: UK .. HD enclosures link for the Maxtor ONE TOUCH II by MR CNET

sorry try this I-ROCK us..LINK
http://www.i-rocksusa.com/products/ir9410c.html

Post 137 of 257

That did the trick! :)

by LisaBud - 5/2/08 10:54 PM In reply to: I-rocks IDE hard drive enclosure 3.5 inch USB2 & 1394A by MR CNET

Just signed up to reply to this, like so many other now happy people. The new hard drive casing was what fixed the blinking, no recognizing issue! Thanks everyone for posting in this thread. This is the only place on the web I found that could actually explain my problem and help it go away. Maxtor needs to get with the program so more people don't send their drives back with all their hard work locked away on it just to get a blank new one back. There is a way people, and this is it!!!!!!

Post 138 of 257

Maxtor rapid blink problem

by mattbytez - 12/21/07 4:31 PM In reply to: Maxtor External Hard Drive by edwardus

I have ported the drive from a maxtor case to one I bought at Circuit City. It seems to acknowledge something hooked up to the computer with the little bell chime. Also a balloon pops up stating it would run faster if I used the USB 2.0 port. However it does not indicate any new drive represented in the system. I did not change any jumpers. I feel like USB 2.0 needs to be activated. Is that true? My original drive had firewire. (Maxtor 300 one touch).

Anyone help walk me through the USB 2.0 set up?

Post 139 of 257

Maxtor One Touch II 300Mb Firewire/USB external hard drive

by GerryCook - 9/23/05 1:07 AM In reply to: HELP!!!!!!! Accessing Maxtor External Hard Drive. by Suzanne Knight

I had a hardware failure on my Maxtor One Touch II drive. Symptoms were rapidly flashing blue LED lights in unison. Maxtor recognised the symptoms as a hardware fault. I returned the unit to Amazon who were very apologetic and gave me a voucher for my trouble and refunded return postage! - well done Amazon.

These symptoms are not documented by Maxtor and I think they should be!

Hope this helps

Post 140 of 257

blue rapid flashing lights!

by dogmatique - 10/7/05 12:20 PM In reply to: Maxtor One Touch II 300Mb Firewire/USB external hard drive by GerryCook

Same thing happened to my One Touch II 300gb drive.

Of course the manual makes NO mention of this display. The only mention of it I found in a quick google was this thread.

Was worried as my drive had about 200 movies on it. Sending it back to be replaced not really a desirable option.

Solution: Opened the housing of the drive up, took the drive out, connected it to a spare IDE cable - Works fine.

So: Looks like the rapid flashing light error is a problem with the housing itself, as opposed to the drive. The drive seems to be working fine, and is now an internal hard drive! (Backed everything up though... to another Maxtor one touch...!)

Post 141 of 257

Ditto, This Worked For Me Also !!!

by olslvrwolf - 10/15/05 4:18 PM In reply to: blue rapid flashing lights! by dogmatique

I too recently had flashing blue lights and the drive showed as LOCKED when clicking on My Computer. I had many irreplacable family photos(5 years worth, which is one of the reasons I bought this drive for in the first place) currently stored on this drive. I disassembled the the drive and removed the drive itself from the case. Pulled the jumper which according to the top would set this drive up as a slave. I then installed it as a second(slave)internal drive. You can do an online search and find step by step instructions if you don't already know how to do this. I have copied the family photos back to the master drive and have just ordered a Seagate drive to replace the Maxtor as a back up drive. I also intend to find online storage in case of, God forbid, a house fire. Good Luck and hope this will help anyone with this same issue, as Maxtor's support department was not. Unless I wanted an RMA number and a replacement hunk-a-junk.

Post 142 of 257

had the blinking problem

by lxj73 - 12/16/07 10:47 PM In reply to: Ditto, This Worked For Me Also !!! by olslvrwolf

took outt he drive form the casing inserted into slave drive postion on mac or how should i look it up
i have attached as slave drive and restared comp under ata drives it shows up but thats it i dont see anyt hing else any help would be appreciated

Post 143 of 257

Thank you - just saved data from a disk full of home video

by CV1615 - 4/18/06 2:05 AM In reply to: blue rapid flashing lights! by dogmatique

My Maxtor One Touch has the blue rapid flashing lights problem with no contact to my data.
I did as discribed this morning - turned my external HDD to an internal IDE. And Viola!! my data is now back to the world! - and of course copied to another disk. I had no choice - the data is of much more value than the price of a new disk. Thanks a lot for your discribtions.

Post 144 of 257

removing maxtor one touch 2 from casing

by teflonbuddha - 1/22/07 10:11 AM In reply to: Thank you - just saved data from a disk full of home video by CV1615

I can't get the damn HD out of the enclosure.
I too had the flashing blue prob.
Can anyone help me here?

Post 145 of 257

so i connected as a slave drive on mac

by lxj73 - 12/16/07 10:43 PM In reply to: blue rapid flashing lights! by dogmatique

but not seeing the drive on comp under ata it shows up but not seeing the drive itself is there something else i need to do

Post 146 of 257

did the drive thing as a slave

by lxj73 - 12/16/07 11:22 PM In reply to: blue rapid flashing lights! by dogmatique

so the this is what i have under the about my comp but it ses the firewitre 300 but tdoesnt say available space nor os9 driver as wel is there anything else i need to do any help appreciated




ST3120026A:

Capacity: 111.79 GB
Model: ST3120026A
Revision: 8.01
Serial Number: 5JT3WYA4
Removable Media: No
Detachable Drive: No
BSD Name: disk1
Protocol: ATA
Unit Number: 0
Socket Type: Internal
OS9 Drivers: Yes
S.M.A.R.T. status: Verified
Volumes:
Macintosh HD:
Capacity: 111.79 GB
Available: 35 GB
Writable: Yes
File System: Journaled HFS+
BSD Name: disk1s9
Mount Point: /

Maxtor 6L300R0:

Capacity: 128 GB
Model: Maxtor 6L300R0
Revision: BAH41G10
Serial Number: L60C2SSG
Removable Media: No
Detachable Drive: No
BSD Name: disk0
Protocol: ATA
Unit Number: 1
Socket Type: Internal
OS9 Drivers: No
S.M.A.R.T. status: Verified
Volumes:
Firewire 300 GB:
Capacity: 127.87 GB
Writable: Yes
File System: HFS+
BSD Name: disk0s3
Mount Point:

Post 147 of 257

blinking blue LED

by dingw - 11/6/05 9:15 AM In reply to: Maxtor One Touch II 300Mb Firewire/USB external hard drive by GerryCook

i am getting the exact symptom now, has contacted Maxtor support.
GerryCook, how did you recover your data on the drive before you return to Amazon? thanks.

Post 148 of 257

Maxtor One Touch II 300Mb Firewire/USB external hard drive

by richpasco - 2/4/06 12:22 PM In reply to: Maxtor One Touch II 300Mb Firewire/USB external hard drive by GerryCook

I too have a Maxtor One Touch II 300Mb Firewire/USB external hard drive, and like your situation, my LEDs started blinking fast in unison. The drive is under warranty but I'm reluctant to return it with a full backup of my complete system including personal and financial records, passwords, etc. on it.

Does Maxtor have a privacy policy stating how they uphold their customers' confidentiality?

- Rich

Post 149 of 257

Blinking blue LEDs

by richpasco - 2/4/06 5:50 PM In reply to: Maxtor One Touch II 300Mb Firewire/USB external hard drive by richpasco

GerryCook wrote:

> These symptoms are not documented by Maxtor and I think they should be!

I agree fully. Maxtor's ''knowledge base'' lists only four possible combinations of blinking lights, and ''both LEDs blinking rapidly in unison'' is not among them. See
http://maxtor.custhelp.com/cgi-bin/maxtor.cfg/php/enduser/olh_adp.php?p_faqid=1600
They must know about this, so I question whether it's really a ''knowledge'' base or a PR base.

I asked,

> Does Maxtor have a privacy policy stating how they uphold their customers' confidentiality?

It turns out this is a FAQ:

http://maxtor.custhelp.com/cgi-bin/maxtor.cfg/php/enduser/olh_adp.php?p_faqid=1352

Why do I still not feel all warm, fuzzy and secure?

- Rich

Post 150 of 257

My Maxtor RMA experience

by richpasco - 3/16/06 5:58 PM In reply to: Blinking blue LEDs by richpasco

I thought I'd follow up with my experience. Maxtor issued me an RMA number and shipped a replacement external OneTouch drive which I received in about two weeks. (They took my credit card number to ship the replacement drive without waiting for the return of the defective drive, saying they would only charge the card if I didn't return the defective drive within a month or two.) When I got it I sent the defective drive back per their instructions (at my own expense).

I wish I could have removed my personal data before doing so, but if the drive worked then I wouldn't have needed to replace it. And opening the case to take the bare drive out would have voided the warranty. So far I have seen no evidence of abuse of my personal data so I hope and assume Maxtor made good on their promise to re-format the drive when servicing.

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