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Community Newsletter: Q&A: The advantage and disadvantages of using VoIP
- 10/26/07 9:46 AM
using voip
by JIM76JUDY - 10/16/07 7:22 AM In reply to: The advantage and disadvantages of using VoIP by Lee Koo (ADMIN)
I have been using two different voip providers for about a year. One I use on a wireless internet service with a speed of about 768kbps. This provider is voiceeclipse. Total cost, bottom line is $13.25 per month. It is great. It even satisfies the dish network sat receiver requirement for a phone line. When I had a slower connection, 256kps, it tended to give an echo. Now that the connection is faster, it is perfect. The other service that I use is ecr voice. This I use on a 512kps internet service speed. I have not used it as much, and it is more expensive, $18.95 a month, but it also does fine. I can see no reason to continue to pay the phone company rates for voice service.
I've used Voicepulse for several years. I love the features!
by jrfortune5 - 10/16/07 7:49 AM In reply to: The advantage and disadvantages of using VoIP by Lee Koo (ADMIN)
Voicepulse was a PC Magazine winner a few years ago and that's what got me to try it. I can sometimes tell that I am on an Internet phone but most of the time - it's exactly the same as a landline. I only pay $15.99 per month and that is including long distance. I have tons of features including sending calls to a busy signal every time they call or even an out of service message! I can also get an eMail or text on my cell when I get a voicemail. I can't believe I don't hear more about Voicepulse on the testing sites and pc sites and every time I see a question where someone is asking advice on cnet, I always send in a reply. I would love for a ton of people to use it so it doesn't go anywhere!! I would be wary of Vonage - as I had recently heard something about bankruptcy. And as for your friends and family - some people are just afraid of change and some people are petrified of anything beyond the basics with computers. Thank goodness I am not one of those people since this has really saved me a ton of money over the years. Good luck whatever your choice!
No regrets, some separation anxiety
by DrJohnOH - 10/16/07 11:40 AM In reply to: The advantage and disadvantages of using VoIP by Lee Koo (ADMIN)
I switched from landlines to VOIP in February 2006 and only wish I had done so earlier. I have Vonage and have been super impressed with the service since the beginning. At first my land line company wouldn't release my number so I had 59 days of using Vonage temporary numbers, but when the numbers were released, the switch was immediate. My wife had a fit since she had to give all of her family the temporary number, but I sort of enjoyed the silence.
I have the Vonage single number for $24.95/month plus taxes. I also have a Vonage business number with fax operating on my high-speed Internet connection. I have a shared optical connection with each of my Vonage boxes plugged into my Linksys wireless router. The quality of the voice connections is excellent and no one has ever asked if I am using VOIP. I have never had difficulty sending or receiving faxes
My son has Vonage as well, but he is connected via his Time/Warner Internet connection and the quality of his calls is related directly to the quality of his T/W connection. If his TV images are being pixelated, so is his telephone connection, leading to a choppy connection and when his TV images are good, so is is Vonage connection.
VOIP telephone
by ktm2932 - 10/16/07 11:55 AM In reply to: The advantage and disadvantages of using VoIP by Lee Koo (ADMIN)
Maria,
I too was skeptical regarding the switch to cable telephone from traditional service via BellSouth. However I was enticed to switch when I chose to change internet providers from DSL to Insight cable. I changed two months ago and the bottom line is I am saving money. Also, I cannot tell any difference between my phone service now and when I was with BellSouth. You'll have to get your technical answers about how it works from someone else, but I am happy so far.
Cable phone service
by sierrashadow - 10/16/07 8:47 PM In reply to: The advantage and disadvantages of using VoIP by Lee Koo (ADMIN)
I use Time Warner, but I expect Comcast operates the same way. the fact it is running VoIP on your coax is absolutely transparent and I can't find any difference between it or a regular Telco on copper. You can use any phone, and have all the usual services of standard service, call waiting, forwarding, three way calling, and so on. As it works off a standard phone jack on the back of a modem (you can also run extensions off of it for jacks in other rooms if you still use wired phones), your computer does not need to be on (actually, you don't even need a computer or data service, just the modem with a phone jack). Calls to the person you call are transparent, and there is simply no way a caller can tell it's cable or Telco.
It really is as consumer friendly as a Telco line. there is one caveat. If you lose power, your phone is down. Unlike Telco service which can sustain itself on low voltage during a power outage, cable is gone. the same goes for a loss of cable service (if you're provider is prone to outages in your area). This means that in an emergency, your landline access to help will be cut off. A cell phone MIGHT make up for tis, providing your cell tower(s) and providers are up and running, and they are able to meet call volume loads, which in an emergency, is far from a given.
Still, cable phone service is exactly a its described. Cheap, easy to use, no special phones or computer needed, and a call quality indistinguishable from regular phone service. Good luck with your choice.
Not really much of a difference
by gerb2000 - 10/19/07 5:16 PM In reply to: Cable phone service by sierrashadowI work in this field and the fact is Vonage may/may not provide 911 service as your number is portable to different rate centers. On the other hand Time Warner does have 911 service and contrary to popular belief that this is all through coax it is not, it does run through landline. Time Warner also has modems with battery packs already in them to ensure you have service during power loss. The only real difference is the savings.
VOIP
by Kbreiner - 10/17/07 12:55 PM In reply to: The advantage and disadvantages of using VoIP by Lee Koo (ADMIN)
I've used VOIP and I really don't see any problem with it per se. I think it really comes down to budget and preference. I too receive promotional calls from Comcast frequently, but I've opted not to enroll in VOIP because we already have a cell phone contract with Verizon. We use our cell phones for long distance calls and our land line is for receiving only. So, it's currently not to our advantage budget-wise to switch. Your situation may be different.
The only disadvantage I see to using VOIP might be the "single point of failure" scenario, whereby, if your internet connection died, no one could reach you by phone. If the 2 were separate this would not be an issue...
VOIP considerations
by MiKeyes - 10/17/07 4:40 PM In reply to: The advantage and disadvantages of using VoIP by Lee Koo (ADMIN)
Hi, Maria!
I also use Comcast for my cable TV and broadband service, and have been a satisfied Vonage customer for almost two years now.
The main reason I stay with Vonage is cost. Last month's bill (like the previous month's and next month's) was $37.61. For this, I got 461 minutes of long distance within the U.S. and 106 minutes to France. It could have been ten times as many minutes - same price. That $37.61 includes $7.63 in taxes and fees, $24.99 for Vonage's Unlimited service, and $4.99 for a virtual number. The latter is a number we have in Dayton, Ohio, where most of our family lives. For them it is a local call, but it rings our phone. They can all now call us as casually as they would their neighbor.
Other advantages: Call quality has always been indistinguishable from our old land line. You can use your current land line telephone(s), and keep your current land line phone number. The service also includes features such as voice mail (which you can have e-mailed to you!), caller ID, call waiting and call forwarding at no additional cost. One feature I especially like is having all calls automatically forwarded to another number if my internet connection is lost.
I'm obviously a bit of a Vonage fanboy, but there are a few negatives.
For starters, there is an equipment cost. You will need a special router, which will cost from $50 to $120, depending on model and whether wired or wireless. Of course, you also get the usual networking capability of the router. If your router dies, you will be without phone service until it's replaced. (I bought a spare, another up-front cost. I haven't needed it, however.) Another potential problem is your internet connection. How reliable has Comcast been? If your broadband connection dies, you won't even be able to call in a complaint! Of course, if you also have a cell phone, these may be minor problems. Last, but not least: With Vonage or any other VOIP service, make sure you will have E911 service.
Using VOIP service from Skype
by Bkess - 10/17/07 9:19 PM In reply to: The advantage and disadvantages of using VoIP by Lee Koo (ADMIN)
I installed Skype on my computer about 6 months ago. It offers me 2 basic VOIP services: calls from computer to computer (voice & video), and calls from computer to regular telephones (voice) service. Computer-to-computer is completely free while computer-to-telephone costs about 2 cents a minute - depending on what country is called.
I live in New Zealand and use it to communicate with my family members in America. They don't have computers so I must use the pay- by-the-minute service. At 2 cents a minute it is much cheaper than any regular telephone service availabe but the quality is not as good; and sometimes is quite poor. I'm a 'senior citizen' and suffer some hearing loss so it may be worse for me but the sound quality is sometimes 'hollow' and with echoes. However, I don't experience delays or drop outs which I understand are problems to some.
To use the computer to telephone service you must first open an account and remit funds to establish a credit. As Skype is based in Europe the payment is in Euros, in either 10 or 25 Euro increments.
In conclusion, Skype (and VOIP in general I presume) is a useful and economical service, but still has a way to go in terms of quality. However, it's a service in it's infancy and will certainly improve. Skype must know this because at the end of most of my calls I get a web-based questionaire that asks me to rate the quality of my just-completed call. If they read my replies they should be working on improvements right now!
I suggest the Nokia N800 for 400USD and WIFI everywhere
by chinese_eggrolls - 10/19/07 10:52 PM In reply to: Using VOIP service from Skype by BkessIt's a 400 long term investment for unlimited calls using skype, look up on the web for the best deal for the device, install skype for pc and use pc to pc or nokia to pc or cell or landlines etc. Think of it like you are buying tablet instead of a laptop. Small to fit your pocket and browse anywhere and multi medias device and a phone. its not a bad decision.
Potential winning answers
by Lee Koo (ADMIN) - 10/19/07 3:59 PM
In reply to: The advantage and disadvantages of using VoIP by Lee Koo (ADMIN)
Here are the selected submissions grouped in one post. Read through them and place your votes in the newsletter poll.
Answer:
Switching from cable to VoIP
I've used both Vonage and our cable company (Time Warner).
There is nothing wrong with VoIP and it might save you a lot of money. I am using it, I've had it for years, and I like it. But read my comments below. I had Vonage for a year-and-a-half, switched to the cable company only because they offered me a pacakge deal that they are now about to reneg on, and I might go back to Vonage.
When you get VoIP, you will get a "VoIP Box" that provides your VoIP phone service. If your provider is the cable company, they may give you a separate box, or they may give you a new cable modem that has the VoIP box in it. If you go with Vonage or another VoIP provider, it will definitely be an external box (sometimes combined with a router, but I really recommend keeping it separate, see below).
The VoIP box has a "phone jack" (technically known as an RJ-11 jack) on it, and that becomes your new source of phone service. You can plug a phone or phones into that jack (the same phones you use now), and they work just like they did before. But with a bit of rewiring (one of my items below), you can also drive your entire house's phone wiring from this jack, and then your entire house has VoIP phone service that works just like your wired "phone company" service did. You can also keep your existing phone number. But while it all works just like your phone service does now, there are a lot of things to consider, and many of them are not at all obvious to people who don't really understand this stuff.
Here are a list of things to consider before making this decision:
First, your phone service will be only as reliable as your internet service. Now that can vary a lot, but if your internet service is not reliable, you will have a problem with any VoIP, regardless of the VoIP provider (and, conversely, if it is reliable, you shouldn't have a problem). One question to think about: When your internet service does go out, how will you call the cable company to tell them it's out? (the usual answer is either "go next door" or "use a cell phone" .... but what is YOUR answer?)
Second, 911 service MAY not work the same with VoIP as it does now with wired conventional phone service, the 911 operators MAY not know where you are, who you are, or where you are calling from UNLESS you take some extra steps to "register" your phone number and address together (which should always be possible). The cable company MAY do this for you if they are your VoIP provider. But be sure you know what the story is, and if an extra 911 registration step is required .... definitely be sure that you take those steps. Such extra steps were REQUIRED for Vonage (whose VoIP box was portable), they were not required for the cable company (whose VoIP box is part of the cable modem and is NOT portable). VoIP box portability in and of itself may be higly desireable, sometimes it is even the entire reason for getting VoIP (which rules OUT the cable company as a VoIP provider for those applications), but it definitely merits some extra attention with respect to 911 service.
[Postscript to this item: It is ok to dial 911 to TEST this issue ... just tell them immediately after they answer "there is no emergency, this is a test call ...." and then verify that they know who you are and where you are calling from (or, possibly, that they don't). Test calls should be made at odd after-hours (2am in the morning is good), because there have been situations in which VoIP 911 service worked properly during "business hours" but did not work properly during non-business hours.]
Third, do you need unlimited calling? My cable company rate is $39; Vonage is $25, both with unlimited service. BUT, Vonage has (or at least had) a $15 per month rate with limited 500 minutes per month of service (and a few cents a minute surcharge for any time over 500 minutes). Note that this is not "long distance", this is ANY outbound calls (even local). Still, the Vonage $15/500 rate was by far the least expensive rate for me, we never use over or even close to 500 minutes per month (but families with teenage girls will probably find that a different set of rules applies to them).
Fourth: Vonage is facing a patent lawsuit injunction that could shut them down, totally, lock stock and barrel. I'm giving serious thought to going back to Vonage, but won't do it until/unless this is resolved (they just settled a patent case with Sprint, but their case with Verizon is the really big issue).
Fifth: If you use VoIP from a provider other than your cable company, the impact on your cable Internet speed while talking on the phone may be significant. If you use VoIP from your cable company, you MAY get "extra" bandwidth as part of the package, so that your Internet bandwidth is less impacted by use of the phone. This may be an issue if anyone in your household is a "gamer". It is unlikely to be a serious issue otherwise.
Sixth: If you use VoIP and want to have all of your phones in your entire house just like you used to with no changes, someone is going to have to disconnect you home's phone wiring from the [wired] phone company and connect it to the VoIP provider's VoIP box (either a separate box or part of a new cable modem that the cable company will give you if you use their VoIP service). If you go with Vonage or a non-cable company VoIP provider, you are on your own in getting that done. If you go with your cable company, one of three different situations may exist: A.) The cable company will send out a technician to do it at no cost to you ...or... B.) The cable company will send out a technician and bill you ...or... C.) You are on your own. This is a one-time thing, in any case, it's not difficult, but the average layman can't do it themselves. So maybe you talk to some kind of "Geek squad" or "Fire Dog" or "Nerd Herd" type outfit about doing it for you if you can't do it yourself (for a fee). If you are "semi-game", Vonage may have some instructions to help you take a stab at doing it yourself. HOWEVER, this is not a major issue if all of your phones are "cordless" phones that run from a single base station that will be plugged directly into the VoIP box. But, in that case, seen the next item.
Seventh: In the event of a power failure, you lose your phone service ..... UNLESS you install a UPS on ALL of your networking equipment. This means the cable modem for sure, at a minimum. It may also involve other equipement as well, whatever is required to keep your Internet infrastructure running. Things that might need to be kept powered would include the cable modem, a router, the VoIP box and any "distribution amplifiers" that the cable company may have installed (these could be in your basement or other odd places and you might not even know about them), not to mention your telephones themselves if they require AC power (cordless phones usually need power for the "base station"). Note: you do NOT need to keep your computer runnning, although if you are going to buy a UPS anyway, most people would configure it to do so. This might mean multiple UPS' (I now have EIGHT UPS' in my house .... UPS' are not just for computers any more). Also, if you have to buy one or more UPS' for this purpose, get BIG ones, and note the next few sentences. The issue here is not UPS capacity .... none of this stuff needs more than a very small UPS in terms of actual VA or watts capacity. The issue is the size of the batteries and the duration of service while on batteries. You want UPS' with BIG BATTERIES, or multiple batteries, e.g. lots of run time. However, you only get that in large capacity UPS'.
Eighth: You can keep your phone number, but in both of my experiences in doing this, getting the number switched took a LONG time (4 months and 6 months, respectively (by the way, it was supposed to take 10 days .....)). In both cases I kept the old service until the switch was complete, and there was no charge from the "new" carrier until the number finally moved.
Ninth: If you go with a VoIP provider other than the cable company, OR if the cable company gives you an external VoIP box rather than an integrated combination cable modem and VoIP box, you will need a router (and possibly a wireless router if you need WiFI wireless internet). If you find yourself in this situation, do NOT get a router with a built-in VoIP box, keep the VoIP box and the router separate. It means one more box, but it will cut down on a lot of hassle if you change your phone service or VoIP provider in the future.
Tenth: If you make international calls, be sure to check the International rates. I don't make such calls, but Vonage was dirt cheap for International calls (free to many countries and a penny or two a minute to others) while the cable company charges between 40 cents and $1.00 per minute depending on country. Obviously, that is a huge difference .... for people who make international calls.
There, I think I've covered everything. Hope that this helps.
Barry Watzman
http://forums.cnet.com/5208-10149_102-0.html?forumID=7&threadID=267555&messageID=2605308#2605308
Submitted by: Watzman
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Answer:
The Pros and Cons of VoIP...
Hi Marcia,
VoIP is a wonderful option, but like any service has its tradeoffs. Starting with the benefits, one cannot ignore the lower cost. In the case of Comcast, they can offer extremely competitive pricing because, unlike phone companies, most of their infrastructure is already paid for by cable customers. Thus, the way they see it, offering phone service is mostly an additional profit, less some small overhead, not their sole source of revenue; Charging a lower cost is sufficient, especially since in draws in more customers. Note that this logic is why they usually require you to be an existing cable customer. (Similar situation for non-cable company VoIP providers, except that Comcast is the one paying most of the infrastructure costs.)
Then, as you said, it is terrific to have unlimited calling throughout the US and Canada, a rarity with basic home phone service. Call quality is usually equal to or even better than that of standard phone service while there is not the delay problem that existed when VoIP first launched. They are also introducing new innovative features, such as Time Warner Cable having caller ID optionally displayed on your TV so you do not have to get up to see who is calling and Vonage letting you make calls from any computer in the world through the use of a USB adapter. And that’s not to mention Vonage letting you choose multiple phone numbers (for an extra cost) from different areas across the country, should you want people living on the other coast to call you “locally.” Traditional phone companies simply cannot compete with this flexibility.
The downsides are numerous, however. To keep them organized I will number them, with no level of importance implied.
1.) Since the phone service runs through your cable modem, if you lose power you lose it as well, whereas non-cordless phones connected through a traditional phone line would still work. This can be averted by connecting the modem to a UPS (uninterruptible power supply) or a backup generator, however.
2.) Initial connection usually can take an extra week while the company acquires a phone number from the local phone company for your usage. A minor inconvenience.
3.) Traditional 911 service is not supported, instead using E911. While it is equivalent, there have been a few instances over the past several years where a VoIP provider’s system failed or the call was directed to the non-emergency line while the local 911 call center was still functioning. Thus, there is a very slight risk there. Also, emergency teams are dispatched to the address on file with the VoIP provider, regardless of if you’re using Vonage’s mobile VoIP option or have moved.
4.) The service is through your cable line, not your phone line, so to make the phone jacks throughout your house work you must plug a phone cable into the cable modem and into a phone jack…doesn’t matter which one. Just do not forget this step.
5.) Fax service is still sketchy over VoIP, so it is best to use a traditional phone line for it.
6.) Not all VoIP connections are encrypted, meaning it is theoretically possible for someone to listen in or redirect your phone calls. Thankfully that’s not a problem with the major services, including Skype. In fact, one could argue those who employ encryption are actually more secure than traditional phone services. In short, no worries.
7.) Extreme network congestion can lead to dropped packets, resulting in lost parts of a conversation. This should not be a problem, though, unless the internet provider in your area is severely underequipped for the volume of users. Also, be sure to set up your router properly, if applicable, so that you do not run into interference.
As a current VoIP user, I can say that in my two years of service the above problems have never been a problem for me. The reduced cost and amazing service has been well worth it, and I do not see myself returning to traditional phone service. However, like with all services, there are tradeoffs and the quality varies from region to region so ask your neighbors why they do or do not go with Comcast’s option. It could be they know something about the service in your city you do not and can save you some headaches, but it is more likely that they’ll be thanking you for the heads-up on a great money-saving alternative. Just tell them to give you the difference.
John
http://forums.cnet.com/5208-10149_102-0.html?forumID=7&threadID=267555&messageID=2605447#2605447
Submitted by: John.Wilkinson
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Answer:
VOIP phone service a bargin? It depends on one's needs
VOIP is a good deal, but remember it is still a fairly new technology, so it is not perfect.
The good, usually cheaper than the traditional analog landland, especially when one factors in all the extra features usually given away with VOIP that one has to pay for with traditional landlines. Sound is usually very clear.
The bad, if you're not the most familiar with how to trouble shoot problems that may arise in installing the device, it can be extremely fustrating. Customer serivce for VOIPs are a mix bad as with any other customer serivce. Forums are helpful, but usually filled with customers having problems, so can be misleading how good or bad the service may be. Quality of service is dependent how good broadband signal is. It needs to very stable. The equipment one uses--modem, router, adapter, and phone, can play into the quality of service one will get on the phone.
The one coveat I would say you may want to stay away from VOIP is if you run a home business and the phone is critical for the business because if there is power outage, you may have no phone service because you have no internet service. You can buy UPS power system to power your phone equipment and so forth, but if broadband company losses power or local connectors, you'll have no internet and no phone. Some phone adapters have landland input so you have a tradition phone service, you'll be able to maintain phone service is VOIP is lost for some reason.
Also, make sure you read the TOS for the VOIP serivce you're considering. Some VOIP services offer free trial periods with free eqiupment. Sometimes the free equipment is for monthly service vs. yearly. Others void free trial periods if one tries to port a number right away. All want their equipment right away if service is cancelled, and may charge for the phone adapter if damaged or not returned. Others may not.
With that said, it is a great deal for phone service, where one is paying anywhere from $17 to $30 a month depending on added features. Some are as cheap as $10 a month for limited minutes.
http://forums.cnet.com/5208-10149_102-0.html?forumID=7&threadID=267555&messageID=2605236#2605236
Submitted by: botmann
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Answer:
My VOIP Pros and Cons
I have had my VOIP phone for near 6 years now.
The first year I keep the old system because I was unsure of the technology of VOIP. I switched my old phone number to my VOIP number and I love it. There are a few problem but none of which can't be fixed.
Limitations:
1] I found that it needs an UPS power to keep it running through bad weather.
2] VOIP are not compatible with FAX machines, but most VOIP services offer free internet FAXING and since you got to have the internet to make the phone work anyway I say what is the difference.
3] VOIP are not compatible with HOME security systems, but if you shop around they have internet HOME security systems that work even better than Phone service HOME security systems and for about the comparable monthly pricing as well.
Advantages:
1] Big Plus to me is the instant online configuration
2] I can add an additional phone line just by clicking around on the internet.
3] I can forward my phone calls to my Cell phone just by clicking around on the internet. My service has something called "Follow Me" I list all my Phone Numbers set up a time interval between switching and the phone rings at home first, after the interval it switches to the next number and so on until I am found at one of the numbers. The same function can be tweaked and set to ring at all the numbers at the same time, which is the way I like cause people tend to give up after five or six rings.
4] I can set up multi-way calling just by calling my friends.
5] My service includes Voicemail it is easy to use and they can be emailed to your email address.
6] If certain phone number just want quit calling you can add them to a blocked caller list and you will not be bothered by that phone number ever again.
7] My service includes Call ID, I get the callers information on my TV screen.(Satellite TV System)
8] I can edit my address online which is good cause this information is what makes the 911 service work properly
9] You view a complete listing of who called you at the online portal.
10] My service also offers video phone service at no extra charge but the video phone it self is extra.
I get all the above services are under $30 dollars a month.
($27.43 Sept 2007 that includes all TAXES)
Not all VOIP offer all these services so you need to shop around. You don't have to buy anything to get these systems 99 percent are free with your subscription.
Just do a search for "VOIP providers" to find the deal best suited to your needs. Package deals through you internet provider are looking to be the lest expensive at this time.
If you are interested my provider is Packet8.
http://forums.cnet.com/5208-10149_102-0.html?forumID=7&threadID=267555&messageID=2605377#2605377
Submitted by deltoncbaker
VOIP with fax
by farmboyone - 10/19/07 4:51 PM In reply to: Potential winning answers by Lee Koo (ADMIN)
I have Vonage and I have used my fax with no problems at all from day one, about 3 years.
Thanks
by deltoncbaker - 10/19/07 5:25 PM In reply to: VOIP with fax by farmboyoneI complained they told me they were working on fixing the problem at Packet 8. Fax machines and Alarm Systems both use an odd ball baud rate, that Packet 8 systems are unable to detect at this time. Vonage is a much bigger company than Packet 8 and must have already fixed this problem. New Mexico is a little backward when it comes to technology. Most of the money in this state comes from oil and ranching. Most of the oil is owned by ranchers, thus the politics leans their direction. It was only about 3 years ago when I could download movies and streaming audio without intermittent pauses. They now claim we have 5 MB service which I think it has finally reached acceptable speed for my needs. Big companies like Vonage have only recently come the New Mexico for those same reasons. I have my work around and my loyalties, I think I will stick it out with Packet 8.
And Time Warner's VOIP now works with *most* Security System
by cls220 - 10/19/07 5:54 PM In reply to: Potential winning answers by Lee Koo (ADMIN)
I have CPI Security and mine works fine with TW's VOIP...until the power goes out of course 
But a UPS is on the list of purchases.
I've had VOIP for almost 2 years and love it! It's great to get one bill that includes my telephone, high-speed internet, and cable. And not have to worry about how much a long distance call is going to cost!
power failure
by napata2 - 10/19/07 6:14 PM In reply to: Potential winning answers by Lee Koo (ADMIN)
The issue of no service in a power failure can be finessed at least from the reception angle by using the service that calls your cell if there is no internet connection or using a standard simulcall ( calls several numbers simultaneously.)
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