Yes I hate Paypal, let me count the ways. They answer to no one. You can't sue them, you agreed not to when you signed up. They bill you for the initial transaction, then if some scammer files a chargeback, you get billed again. Presently I'm trying to deal with their so called seller protection on a situation in the UK. I sent this guy a $165 Wi FI Amp month and a half ago, Insured, tracked the whole 9 yards. It arrived within a week in customs, from there it showed an attempted delivery, then it disappeared. The guy claims he never received it, I have my doubts, I think he picked it up...Because I NEVER HEARD FROM HIM UNTIL NOW. Would you go a month and half without contacting the seller about Your item? Also the week it arrived I mailed him and said it looks like they tried to deliver....nothing but dead air back until now. Yea....Keep nothing in paypal, insure everything going overseas, in fact if you're smart, don't sell anything overseas...USPS does a great job in the USA, but once it leaves the country it falls apart. I'm sure the postal insurance and USPS will investigate this one...Paypal on the other hand is worthless, as is their partner in crime EBAY. Oh and I used my paypal credit card for the 1st time this month, the statement shows I used it in MARCH!!!!! 6 months worth of interest? Liars and cheating the public is what paypal does best. I'll be canceling that payapl card immediately.
Seriously.. First off enforcement of Criminal Acts within the STATES for things done over the INTERNET Is tough enough if not darn near impossible... It's more a well we'll file a report and silly internet user should know better kind of deal..
BUT when you ship internationally, you basically throw any governing "law" out the window. Even the supposed rules of ebay would not apply.
I stick by my first statement, the majority shareholders of Ebay and the UNDERWRITERS should all be sued for basically what amounts to fraud and a Ponzi scheme of EPIC proportions lol
You are dealing with an unknown entity blindly, when you shop eBay. Just keep that in mind and be suspicious BEFORE bidding. Also, be pay only what you would for a "well-used" item, as trying to get things back will be quite an experience. In addition, eBay's dispute resolution stinks, so caveat emptor.
Frankly, I only buy from eBay if the price is really much lower than my retail store. If it is within a few bucks (and don't forget the shipping!) than just go to your local merchant. This has it's downside too, if the price is SO much lower, it could be a scam,
*Sigh*
I have bought and sold on ebay for almost 2 years. However, my last buying experience was a disaster. I was so anxious to get a new cell phone, I didn't read all the buyer responses. That was a terrible mistake. Even though their rating was 99%, they still had some bad comments. I paid for my cell phone and one was shipped to me. The front and back covers were different colors and all of the numbers on the keypad didn't work. Kinda sucks when you want to dial phone numbers! I tried contacting the seller, but got no response by email or phone. I filed a claim with paypal and ebay. The seller did contact me and told me to take off the negative feedback and to ship the the phone back and he would replace it. Like an idiot, I did. Four weeks went by and I heard nothing. I did have the business address, which turned out to be in NYC. I filed a claim with the Better Business Bureau in New York. Within two weeks I had a new phone that actually worked. I just wish people would be honest and realize that most of us work hard for our money and don't like being screwed. I haven't used ebay since that ordeal. I've been jaded. If I do decide to use Ebay again, I will check out the seller very carefully.
I have bought and sold on eBay for several years. I have bought or sold about 90 items without a problem. Caveat Emptor is my code. As a seller, I gambled once and sent a package to an address that was not the verified, official one. All went well, whew!!
When I first began trading, and was very apprehensive about getting scammed, a seller sent me an invoice that was higher than the one won on the auction. I told him that I was backing out of the deal, because I couldn't trust him. He was slightly upset (he believed he had to pay some fees to eBay). eBay required that he make a negative feedback towards me to waive the fees. He did. So far this is the only negative feedback that I received; and it was kind of eBay's fault. I always use PayPal, check the seller's feedback for quantity and quality, communicate with the seller for pricier items (to ensure great seller skills), take the time to course through the eBay site to learn as much as possible, and leave feedback first when I'm a buyer (the seller leaves feedback when he's sure the buyer is satisfied). In fact, the computer that I'm using was bought on eBay; $1600 and fully loaded even with 3year warranty.
Ebay is like the Wild Wild West. You pays your money...you takes your chances. I get at least one fishing email a week from scam artists asking me to verify my ebay account information. I've taken to blocking all of it. Apparently this didn't work either because my account was suspended: this despite the fact that I've never sold or purchased anything on ebay. It's not good enough to say "buyer beware". Ebay has created an environment where scammers can thrive. I can't believe there hasn't been a class action lawsuit filed against this company.
AS I HAVE STATED PREVIOUSLY, I THINK E-BAY IS A CORRUPT SYSTEM.THE NUMEROUS REPLIES ON THIS FORUM SEEM TO SUPPORT MY CLAIM. KEEP IN MIND THAT THERE ARE PROBABLY MANY THOUSANDS OF "E-BAYERS" OUT THERE THAT REMAIN QUIET ABOUT THEIR EXPERIENCES-THIS IS JUST THE TIP OF THE ICEBURG SO TO SPEAK. REPEAT: KEEP EVERY AND ALL DOCUMENTATION(S), E-BAY LISTING AND E-MAILS ASSOCIATED WITH YOUR SCAM. FILE THEM AWAY IN A HARD FOLDER (PAPER-NOT ON YOUR COMPUTER). THEN JUST WAIT FOR THE CLASS ACTION LAWYERS TO GO AFTER E-BAY. YOU MOST PROBABLY WILL RECEIVE SOME REIMBURSEMENT FOR YOUR LOSS. THE BEST PART OF ALL IS THE SATISFACTION THAT YOU HAVE TAKEN E-BAY TO TASK. THE NEXT THING IS TO STOP BUYING/SELLING ON E-BAY. E-BAY WILL WILL CORRECT THIS SITUATION WHEN THEIR REVENUES AND PROFITS DROP. IT'S ALL IN THE STOCK PRICE AND BONUSES..........HAPPY HUNTING
I'm an attorney and that is the only way I was able to resolve an issue with a highly rated "Power Seller" on ebay. With a multi-state practice I was able to send an associate to the sellers front door to recover my money or the item.
If sellers weren't allowed to rate each other, ebay would go out of business.
Live in Canada. Ordered a Toshiba VCR/DVD player from New York. It arrived damaged and was in original sealed package. The DVD door dropped open. Paid to have it shipped. Paid to send it back. Have tracking information. New York firm delayed communication beyond the 60 day ebay/paypal limit even though they had the item back in their hands. No replacement sent/offered/received. Wrote to Toshiba both in Canada and the USA. Neither would honor a purchase from the neighboring country. I was stuck with $100.00 in shipping charges, no merchandise, and feeling very frustrated.
Bought a nice unit locally a year or so later from Sears. Sears is looking pretty good to me these days.
Oh yes.....I can feel your pain! I have had similar experiences on E-Bay. As you have obviously found out E-Bay/PayPal provides the seller with no protection-contrary to what they advertise. The cure: DO NOT TRADE ON E_BAY. I have done what I consider a significant amount of buying on E-Bay but I limited myself to those sellers that had performed as expected. I have made approximately $30,000 in purchases with E-Bay and approximately $4,000 went bad with no recovery: Even with E-Bay's involvement(?) So, do the math: I made purchases of $26,000 but they cost me $30,000 out of pocket. That's a 15% increase on the items I did receive. And then the time consuming hassle. Not worth it. The fun has gone. Regards, H
I am a regular eBay seller of digital goods. I sell game card codes for World of Warcraft. Unfortunately, I get a lot of purchases from stolen eBay and PayPal accounts. Therefore I have to authenticate my customers and make sure that the real account owner is the one making the purchase. Over time, I have perfected my authentication system and made it less of a hassle to my customers and me. I only accept purchases from accounts with a verified shipping address even if the item is digital. Here are red flags to look for when selling digital goods...
-Buyer has very poor English communication skills.
-Buyer sends multiple emails requesting item, asap.
-Buyer wants to buy more of the product from you before you send him the item.
-Buyer offers to buy more outside of eBay.
-Buyer has an account in a risky country - including but not limited to... China, Russia, Brazil, and any Eastern European country.
-Buyer leaves positive feedback before you send him the item.
When in doubt, refund the buyer and file a mutual agreement to not complete the transaction strike. Always wait for buyer to leave feedback. If the buyer was a potential scammer, leave him neutral feedback stating that future sellers should be cautious when dealing with the buyer. If the buyer was for sure a scammer, report it to eBay and do not leave any feedback because you may be leaving it on someones stolen account.
Hi: You do propose some good ideas for the E-Bay'er. I do disagree with you on one comment: That is to wait until the buyer has entered his input with E-Bay on you, the seller's, performance. I strongly feel that the seller should enter his/her input with E-Bay immediately upon shipping the product to the buyer. And there is absolutely no reason why that cannot,and should not, be done. After all you, the seller, have completed your side of the transaction. You (seller) have received your money and you have sent the item, hopefully as advertised, to the buyer: So what is the reason for you (seller) holding out until the buyer makes his input first? What other action to the contract do you expect the buyer to do? E-Bay input is not an obligation to the completion of the contract. I suspect it is that you, the seller, do not want to make a positive input for the buyer until the buyer has made his input. I call that "dirty Pool" if you will. In conclusion, most of my dealings have been with sellers who input immediately upon sending the item. These people are quite confident in the fact that they are fulfilling their end of the sales and also quite confident that they are dealing with an honest party on the buying side. That is the best of both worlds, don't you think. By the way, my comments should not be taken personal as I feel that you must operate entirely above board:I just suspect that this smells like a little bit of blackmail. Indeed, there are corrupt people out there. Regards,
I sell digital goods that are extremely prone to fraud. I sell game card codes that I know for a fact work. There would be no good reason for a buyer to leave me negative feedback. With digital goods, MANY buyers are fraudsters and place a chargeback on the transaction and because it is not covered by PayPal's Seller Protection Policy, they win no matter what. Therefore, I give feedback only once the buyer has and I make sure all of my customers are satisfied. Look at my feedback if you will - my eBay user ID is eplutons. You will see that people are really happy with both my service and my products and my choice of when to leave feedback a tool I can't forsake. By the way, I do leave feedback immediately after the buyer pays before shipping, when dealing with tangible goods. I must admit you make a point but it does not apply to me.
I read your post and I agree completely...............Why would a seller wait for the buyer to leave feedback if the buyer has fulfilled their end of the transaction as they were required.................I buy from E-Bay and I have found that only the sellers who are not sending the buyer what was expected waits to leave feedback.............I feel this is something E-Bay should require from the sellers after-all if they have their money in a timely manner what more is the buyer expected to do.....................BRAVO to you for posting on that portion of his advice.................Few others would have picked that little part out...............I would say BEWARE of sellers with that policy...........
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