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PDAs: Problems with my 700p e-mail button

by deputygrumpy - 6/20/07 9:19 AM
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Post 1 of 5

Problems with my 700p e-mail button

by deputygrumpy - 6/20/07 9:19 AM

Every time I press the mail button on my treo it comes up with...

An error occurred
Could not edit message
(file:
MessageEditorForm.cpp
,Line86)Continuing may
cause futher errors
in mail

Then it goes into a soft reset.
This is very annoying when it is dark and I hit the wrong button and have to wait till it powers up again.
I have the phone # to palm but hear they are not very helpful. We shall see.

Post 3 of 5

I got it.

by deputygrumpy - 6/20/07 2:04 PM In reply to: No answer. by R. Proffitt Moderator

Got hold of palm and it was reather easy. Go to "pref" scroll down to personal. Click buttons. Where the envelope is change to "e-mail". That simple. Mine was on "mail"

Post 4 of 5

We have many 600s, 650s and now 680s and...

by R. Proffitt Moderator - 6/20/07 2:42 PM In reply to: I got it. by deputygrumpy

No one has asked me this one yet. A search turned up a Schultz.

Many thanks for sharing the answer.

Bob

Post 5 of 5

No problem

by deputygrumpy - 6/21/07 3:42 AM In reply to: We have many 600s, 650s and now 680s and... by R. Proffitt Moderator

It took 4 calls to Verizon and then 3 more calls to unisure (it was a replacement phone)Then unisure said to send the phone back and they would give me a new one. I did, and the new phone did the same thing. I was pissed! A guy (Joe) at Verizon gave me the number to palm and LOL it only took 3 min to get it working. I felt kinda dumb afterwards. But the guy a palm did a great job.

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