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Windows Vista: Lost Hard Drive Space

by kevjohn418 - 5/7/07 5:09 PM
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Post 1 of 54

Lost Hard Drive Space

by kevjohn418 - 5/7/07 5:09 PM

I have recently bought Windows Vista Home Premium and I am having a problem. For some reason I am missing about 20 to 30 GB on my hard drive. I asked my Computer Information Technology teacher and she doesn't know what is happening. I am completly stumped. I built my computer from the ground up with Windows XP Pro SP2, and nothing was wrong with it, at least not before I installed Vista.

I have a Seagate sata 250GB HDD

Post 2 of 54

if your saying........

by mark04276 - 5/7/07 5:20 PM In reply to: Lost Hard Drive Space by kevjohn418

you have a 250 GB hard drive and only have 220-230 Gb without anything on it, then that is normal. This happens during formats. If you think it is something else, you may need to explain a little bit more.

Post 3 of 54

sorry

by kevjohn418 - 5/7/07 5:28 PM In reply to: if your saying........ by mark04276

i guess i havebad math, what i ment to say is that i hav about 190GB and only a handful of programs installed. sorry about that

Post 4 of 54

Most likely...

by John.Wilkinson Moderator - 5/7/07 5:37 PM In reply to: sorry by kevjohn418

One important thing to note is that hard drive manufacturers and most software developers use different definitions for the work Gigabyte. The former uses 10^9 while the latter uses 2^30. The difference is that for every 100GB your hard drive is labeled as, Windows will only report 93GB, or about 7GB less. There's nothing missing...it's just a difference in definition. Thus, that 250GB hard drive actually has about 230GB of storage capacity, give or take a little. Adding up the free and used space should equal about that amount. You can then use the handy program TreeSize (freeware) to find out where your used space is being utilized the most, finding any potential large files/folders you may want to delete.

Hope this helps,
John

Post 5 of 54

Thanks

by kevjohn418 - 5/7/07 5:44 PM In reply to: Most likely... by John.Wilkinson Moderator

John thanks that program helped alot

Kevin

Post 6 of 54

Still Missing

by kevjohn418 - 5/8/07 9:07 AM In reply to: Most likely... by John.Wilkinson Moderator

I used that program and it shows that i am using up 11GB but I am still missing about 20GB can anyone help

Post 7 of 54

Give all the info listed

by mark04276 - 5/8/07 9:29 AM In reply to: Still Missing by kevjohn418

go to windows explorer, right click on C: the choose properties.

used space: ?(GB)
free space: ? (GB)
Compacity: ? (GB)

How big you think your hard drive is: ? (GB)

Post 8 of 54

stats of HDD

by kevjohn418 - 5/8/07 2:53 PM In reply to: Give all the info listed by mark04276

11GB
188GB
232GB
respectively to your post

Post 9 of 54

Still missing on my HD too...

by rimb1172 - 6/7/07 9:29 PM In reply to: stats of HDD by kevjohn418

I have Vista Business that I bought with a new IBM/Lenovo X60 Tablet and I am experiencing vanishing HD space as well. Tens of gigabytes have gone AWOL...

I've disabled System Restore, deleted restore points, ran CHKDSK, and I got some space back. However, things still don't seem to be adding up right:

On my C: Properties

Total capacity 88.3 GB
30GB Free Space

From TreeSize and from my own manual folder sizing count:
Users: 9.12GB
Windows: 8.84GB
Program Files: 6.06 GB
Other crap: 5.11 GB
----------------------
TOTAL: 29.13 GB

So, 30 GB Free Space + 30GB of files = 60GB... What happened to the other 25-28GB? I *should* have something like 55GB of free space, but I only have 30GB. If I were short 2-3 GB I wouldn't care, but I'm missing almost 30GB.

CHKDSK found "No Problems". However, TreeSize did find a directory called "RRbackups" which had an ! next to it along with [Access Denied!] This is listed as 0MB, but is the only possible place I could see all this space going.

Is this a Vista or a Lenovo thing? Anyone know anything about it? A 100GB drive was more than adequate on my WinXP T40, but I've had my X60 for less than a month and I'm running out of space and I've barely put anything on it...

Post 10 of 54

It's an IBM thing...

by John.Wilkinson Moderator - 6/8/07 3:39 PM In reply to: Still missing on my HD too... by rimb1172

IBM offered "Rescue and Recovery" as a suite of utilities designed to help recover from crashes and corruption, and also backup key files to facilitate later restorations. This 'service' was transferred over to Lenovo when they bought out the product lines. I'm not sure how much disk space it normally takes up, but access is denied by default to prevent accidential corruption of the recovery data. I believe you can uninstall Rescue and Recovery through Add/Remove programs, and then delete that folder if necessary. You can also try using MoveOnBoot to forcible oust the folder from your hard drive.

Hope this helps,
John

Post 11 of 54

Re: It's an IBM thing...

by rimb1172 - 6/8/07 8:42 PM In reply to: It's an IBM thing... by John.Wilkinson Moderator

Thanks John. I'm looking through the R&R application now. I did their optimization routine and saved about 1GB. I'm debating if I want to nuke the entire R&R application since I'm not absolutely certain if this is the source of the problem...

The problem is that the RRbackups directory isn't viewable under my standard Explorer view even if I enable viewing of hidden files. I only found out about it after I ran TreeSize. Is there another setting I can use to be able to see and/or access this directory? I'd like to be able to see if this is actually taking up the missing 25GB before I decide to blow it away.

Post 12 of 54

You could try...

by John.Wilkinson Moderator - 6/9/07 1:41 PM In reply to: Re: It's an IBM thing... by rimb1172

First, enable the viewing of Protected System Files and Folders just as you did hidden files and folders. That will enable you to find it, though I can't say you'll be able to access it. If you're still denied you can try taking ownership of the folder, granting yourself access. If that also fails you'll need to access it from outside Windows...if you have a Linux CD or can browse your hard drive from another computer you may be able to look through the folder's contents.

Good luck.
John

Post 13 of 54

Re: You could try...

by rimb1172 - 6/9/07 11:12 PM In reply to: You could try... by John.Wilkinson Moderator

Thanks. I'll give those a shot and let you all know how it goes.
It just seems unusual to take up 25GB for backup files. 4-6GB I can understand, but 25GB seems really excessive. I assume that I'm not the only one out there with a Lenovo X60 Tablet with Vista... Anyone else have this same problem?

Post 14 of 54

Thinkpad X60 Tablet Vista Missing HD Space Solved

by rimb1172 - 6/13/07 6:20 PM In reply to: Re: You could try... by rimb1172

Thanks again John for pointing me in the right direction.

It was in fact the IBM Rescue and Recovery Backups that were taking up all that space. A full 30+ GB of backups... sheesh.

I can't speak for HP or Dell systems. However, for IBM/Lenovo users, after going through all this and finally sorting it all out, here is what I'd recommend:

1) Leave Windows/Vista System restore *ON*. Yes, it does use up some space, but on my last system (Thinkpad T40) it saved my ass more times than I can remember when I installed a driver or application which went psycho on me. When I turned it off in my tests, it saved me about 4-5GB of space, i.e. some but not that much. Honestly, with all the things that can go wrong with a driver or application install, sacreficing that amount of space is worth it. It's probably the best single feature MSFT added into Windows. If it starts using up too much space, just go in and delete the old restore points. It's fast and easy.

2) DISABLE the IBM/Lenovo Rescue and Recovery Backups. Go to the ThinkVantage Rescue and Recovery utility, click on "Set Schedule and Preferences" and uncheck the "Schedule Your Backups" box.

After Ok'ing that, on the main R&R menu click on "Advanced" and select "Delete Backups". You should see a list of backup files that it has made in the hidden RRbackups directory. Mine totalled over 30GB, over a third of my HD. Check the files you want to delete and click the "Delete" button.

*NOTE*: Do this when your Thinkpad is plugged in and you have a LOT of time to do it. When I deleted the first few files as a test, it took literally 2 1/2 hours for R&R to delete it. The odd thing is that when I went to delete the largest remaining file, it took all of 10 seconds. Go figure. So the point is, be prepared for it to take a LONG time. It may not, but just be prepared.

After all was said and done, I went from having 19GB of free space to 58GB of free space. *Much* better...

A final note on backups: I can't necessarily blame MSFT, IBM or Lenovo for what they did since many people just don't back their stuff up and then go screaming to their customer support lines when they spill their caramel lattes all over their notebooks. Instead of trying to back *everything* up like ThinkVantage R&R does, here is what I do:

1) I organize all my work in subdirectories under a single working directory
2) I got a 300GB Western Digital network drive for about $200 from Amazon and hooked it up to my router
3) I got a neat file sync tool from Allway Sync (http://allwaysync.com/) to backup my entire working directory tree onto the WD network drive. The first sync is rather slow because you are limited by the speed of the 100BaseT network interface. Later syncs go pretty fast since it only updates files that have been changed. After that, I configured Allway Sync to sync my files everyday at dinner time. I just leave my X60 on and my work is automatically backed up daily.

The R&R backup seems like a hamfisted way to approach backups. If my HD takes a dump, those files are toast anyways. If my HD went south, I'd have to reinstall my OS and applications which is a pain in the butt, but not catastrophic since my work is backed up on the network drive.

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Post 15 of 54

And thanks for reporting back...

by John.Wilkinson Moderator - 6/13/07 7:03 PM In reply to: Re: You could try... by rimb1172

I was aware of R&R, but assumed it was limited to a 'reasonable' amount...30GB is outrageous, in my opinion. I'll have that tidbit added to the forum stick covering missing hard drive space...it will be an eye-opener for other IBM/Lenovo users.

Thanks for the update.
John

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